Comentarios del cliente para Oceana Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Oceana Self Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Joshua B. en

Grado:

El cliente no dejó un comentario.

Mary C. en

Grado:

Wonderful experience they were very helpful and answered all of our questions. He inspected the truck with us and when we returned it asked us questions concerning the truck and if we had any problems with it. Would highly recommend renting from this location.

Yanislov H. en

Grado:

El cliente no dejó un comentario.

Richard B. en

Grado:

Office personnel where outstanding

KRISTIN B. en

Grado:

Agent at location was very helpful.

michael C. en

Grado:

El cliente no dejó un comentario.

Isaac H. en

Grado:

The day before my rental I got a notification I needed to call to confirm my rental. They advised that the previous renter hadn't returned the truck yet and they'd let me know when it was returned. After they failed to let me know by the end of the business day, I called U-Haul and found out that the truck was scheduled to be returned the next day at 9am (note that I had an 8am pickup). So thankfully U-Haul changed my pickup to another location, and back to 8am. I don't know who changed the time. I hate to leave negative feedback, but this caused me a lot of stress as I wasn't sure I would have a truck until the evening when I called U-Haul.

GEORGE R. en

Grado:

MAKE THEM SATISFIED AS I WAS...??!!

SCOTT C. en

Grado:

Ron's customer service is impeccable!! Thank you again!

Cassandra L. en

Grado:

El cliente no dejó un comentario.

Prescott S. en

Grado:

Ron was most accommodating. Very enjoyable experience.

Christopher C. en

Grado:

El cliente no dejó un comentario.

Niles V. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

The inside of the truck was not very clean and had a extremely strong odor of cigarette smoke in the entire vehicle. I don't smoke and one of my workers told me I smell like a cigarette after I got out of the truck. Also there was some form of debris in the bed of the truck that was blowing out as I was driving down the interstate.

Earl R. en

Grado:

El cliente no dejó un comentario.

Yazmin A. en

Grado:

El cliente no dejó un comentario.

Keeyawnia B. en

Grado:

Have rentals at reserved location instead of sending customers 20 miles out of the way and then charging extra fees because the went 15miles over the original miles. Very tasteless.

William A. en

Grado:

I had a great experience. The staff was super friendly, it was an easy transaction and they had the vehicle I needed!

Steve B. en

Grado:

El cliente no dejó un comentario.

Joseph F. en

Grado:

The location is a bit off the beaten path but not too bad.

Alicia S. en

Grado:

Ron was excellent, the customer service at this location was perfect. I look forward to seeing Ron soon in tge next couple of montgs to finalize my final transition.

Hayashi M. en

Grado:

Jenny was amazing and provided excellent customer service. I look forward to coming back for my future Uhauls.

Phillip P. en

Grado:

Not sure what happened, but this rental incurred a mileage surcharge, and my last rental had a fair cushion. Wondering if the u-haul requested change in drop-off location caused a miscalculation. Anyway, the mileage charge was disappointing, esp given out turning in the truck a day early.

Rob R. en

Grado:

Oceana Storage is not a large drop off location. There is not a lot of room to park the trucks and trailers. The staff was very helpful.

raymond D. en

Grado:

El cliente no dejó un comentario.

Kristen B. en

Grado:

We just dropped off, they were already closed. Convenient location and had a drop box.

Michael H. en

Grado:

I told them three different times that my rental was one way out of town to Lake Mary, FL. He told me three different times not to worry about it that I could drop it anywhere. I even stopped by OSS the morning I left Virginia Beach to tell him that I was getting away late and to extend my drop...again-"don't worry about it". When I got to the drop in Lake Mary, the mgr said that it was entered as a local rental/return and he couldn't take it. If he did, he would have to charge me an exorbitant out of state/wrong place drop fee.

JAMES C. en

Grado:

El cliente no dejó un comentario.

MONICA S. en

Grado:

Extremely favorable experience

Tay B. en

Grado:

El cliente no dejó un comentario.

james S. en

Grado:

El cliente no dejó un comentario.