El cliente no dejó un comentario.Gary H.
Customer Reviews for Oceana Auto LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The rental went smoothly after I realized that I hadn't looked at the address (on the reservation) and first when to another rental location. They directed me to the right place. The equipment was clean and performed perfectly. The staff was friendly and helpful.Teresa C.
El cliente no dejó un comentario.Scott B.
Address misleadingGary K.
El cliente no dejó un comentario.Christine W.
Wonderfully courteous staff! Helped quickly with a smile!catherine L.
El cliente no dejó un comentario.Charles H.
El cliente no dejó un comentario.Gary G.
After hours drop off app needs work. Camera doesn't allow pictures so you are unable to complete the drop off process. I'm wondering if I was charged extra for not being able to complete the online portion?Adam M.
El cliente no dejó un comentario.ray S.
El cliente no dejó un comentario.Charles G.
El cliente no dejó un comentario.Paul C.
El cliente no dejó un comentario.Nicole H.
Was fineLewis S.
El cliente no dejó un comentario.Francesco M.
El cliente no dejó un comentario.Douglas B.
very kind and helpfulDavid G.
El cliente no dejó un comentario.Kerry M.
El cliente no dejó un comentario.JASON C.
El cliente no dejó un comentario.Maria R.
El cliente no dejó un comentario.ken D.
El cliente no dejó un comentario.Marvin W.
Not change pick up locations after the reservation is madeDONALD M.
El cliente no dejó un comentario.Katheriyn M.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Steve W.
El cliente no dejó un comentario.Jarard H.
El cliente no dejó un comentario.BURWELL T.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Neil E.
El cliente no dejó un comentario.Elissa G.
El cliente no dejó un comentario.Gregory C.
El cliente no dejó un comentario.JohAnne D.
El cliente no dejó un comentario.Kendra G.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Debra H.
El cliente no dejó un comentario.JOHN ROBERT S.
The guys here are great friendly and very helpfulDERRICK DEANE C.
Was told to just park truck where ever. Wasn't giving me a signed receipt of drop off until i asked for it. Lazy crew.april D.
trailer was not tall enough to fit items i needed to move i made it work but could have used a taller trailer.otherwise it worked outDERRICK DEANE C.
El cliente no dejó un comentario.EUGENE JAMES P.
El cliente no dejó un comentario.SCOTT K.
Great guys at the facility.MICHAEL EDWARD M.
quick, simple, good service, well maintained equipment.Daniel H.
El cliente no dejó un comentario.Tamara M.
I have rented from Oceana Auto before. Jesse was the man both times. Easy to deal with, quick with the rental papers and knowledgeable.Allen A.
El cliente no dejó un comentario.Deborah O.
El cliente no dejó un comentario.ROBERT H.
It is a small operation but the equipment was in good shape and the personal were friendly and knowledgeableRonald K.
El cliente no dejó un comentario.William B.
I had a reservation for a 4x8 trailer and two days before my pick-up, they notified me they did not have that trailer. I had to take a larger trailer 6x12 and pull it from MI to MO. This was very difficult and it costed extra gas and wear/tear on my truck to pull. I requested an additional 12 hours and they said no problem. When I arrived in St. Louis, they charged me an additional day. I sent in a complaint but have had no response.Craig M.
El cliente no dejó un comentario.Kurt J.
This was a small local business, but the counter person was very good- friendly, knowledgeable, quick. They did well.David G.
El cliente no dejó un comentario.Oceana A.
El cliente no dejó un comentario.Jeffrey K.
Tell the person returning the u haul equipment that they will not see a sign for Oceana Auto, but rather it is a totally different business... something like Trading Post... can't remember exactly. There might be something stuck in the window that says Oceana Auto, but when driving by you would never notice that. I can't believe there is no place in Ludington, MI that will take a U Haul trailer!Kay H.
El cliente no dejó un comentario.Anacleto A.
El cliente no dejó un comentario.GARY PAUL D.
Great and helpful staff. The only negative is the building is a Mechanics shop and as such isn't the most inviting. The counter area (where you get helped) was tidy. When I arrived I was greeted with a smile and immediate help!CATHERINE M.
Great service, super fast pick up and drop off. Very easy rental. Thanks!Ramsay B.
El cliente no dejó un comentario.Tim B.
El cliente no dejó un comentario.Mike G.
The staff here is always professional, courteous, and prompt.Stan K.
Everything was fine! The only Inconvenience was we had to drive to a different location to pick up then we requested.Paige S.
El cliente no dejó un comentario.James C.
Very easy drop-off, like the app.Gregory C.
El cliente no dejó un comentario.JACK S.
El cliente no dejó un comentario.JOHN D.
El cliente no dejó un comentario.Carol S.
El cliente no dejó un comentario.Oceana A.
El cliente no dejó un comentario.RANDALL DUANE N.
I love working with the folks at Oceana Auto!Bradley B.
El cliente no dejó un comentario.Michael U.
El cliente no dejó un comentario.Wilfred R.
I consistently rent from Oceana and always enjoy the experience. They are friendly, quick and easy to work with.Bradley B.
The Uhaul facility in Escanaba hooked the trailer up for us so we had no idea how to unhook it and we received no assistance from the staff.Brandon C.
Super fast service and tons of parking space to maneuver vehicle and trailer. Easy access right off the highway.Raymond W.
El cliente no dejó un comentario.KYLA KAYE M.
El cliente no dejó un comentario.MELAINA A G.
Nice folks!Michael K.
El cliente no dejó un comentario.MARGARET B.
Trailer inside was dirty, location allowed for employees to smoke in the lobby, no COVID masks were used or suggested, location did not have the promised dolly.Bryan B.
El cliente no dejó un comentario.BRAD ANTHONY S.
The team at Oceana Auto rocks! Appreciate the Saturday hours!Scott B.
The insurance I purchased was not as described. Towing, jump start etc were Not included. I was charged $300.00 to get my truck and trailer unstuck when the trailer hitch got stuck on driveway. (bottomed out)Mark M.
El cliente no dejó un comentario.Eric C.
El cliente no dejó un comentario.pam W.
A little difficult to find the lockbox as it was across the street from where the truck was parked. Would be good to mention that the lockbox is on the north side of the street.Matthew B.
El cliente no dejó un comentario.Nadine B.
El cliente no dejó un comentario.prentis P.
El cliente no dejó un comentario.Kirk U.
Friendly and great to work with. Easy in. Easy out!Bradley B.
El cliente no dejó un comentario.Chad S.
El cliente no dejó un comentario.John C.
keep it just the way it is. Will rent from U-Haul for my next excursion.Michael B.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Cindy R.
The trailer did have 2 stickly grease spots in it when picked upMichael Z.
El cliente no dejó un comentario.HEATHER K.
El cliente no dejó un comentario.Gary L.