There was a styrofoam cup, and pants behind the seats in the cab and broken bits of something plastic in the cargo area. Also, 18 hours before my contract was up I got a phone call asking if I was returning the truck. And about the same time I got an email from equipment recovery for uhaul saying I could not be contacted and I had not completed my contract a day before the truck was due to be returned. I found this unprofessional and concerning.
Bert W
Customer Reviews for Master Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gave me a truck that had a leaking roof. And of course it started raining that day so that’s how I found out. They knew it had a leak because the guy behind the counter came out upon my return to tell me he should have never let the truck go out. Too late nice guy!!!! Ruined some boxes that got soaked. Then after I get my emailed receipt he has the audacity to charge me $33 for a gas charge. What an a-hole. Place is crooked as hell.
Scott S