Continue with the great customer service that I received .Tory S.
Oasis RV Park
(Distribuidor de U-Haul del vecindario)
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 1 p. m.
- Dom.: cerrado
- 1/15/2021: 1:00 p. m. - 5:00 p. m.
- 1/16/2021: cerrado
- 1/18/2021 - 1/22/2021: 1:00 p. m. - 5:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.danny M.
The windshield was dirty, full of dead bugs, the fuel tank was not full. The agent on site was friendly, I didn't get a printed rental contract.Jorge A.
El cliente no dejó un comentario.morgan M.
Juanita was very helpful and was pleasantKimberly D.
The lady who leased me the truck did so on the condition that it be a round trip and that the truck be returned to the same place. That way I had to pay more money than if it had been a linear trip. In addition to the annoyance that I had to return so far to return the truckReidys S.
The code I got for the lock was a numeric code and the lock itself only had alphabet options.David J.
El cliente no dejó un comentario.Victoria R.
Had a great experience here. She was so willing to help me out. Compassionate to my urgent situation. Very grateful to cross paths with someone as genuine.... Thank you for making this more than a rental or a move.Margaret J.
El cliente no dejó un comentario.Ramon V.
It's really out of the way if you're not from Big Spring you might get lost finding the place. Also make sure the truck is clean including floor mats or you will get charged.Samuel G.
One of the best rental experiences I have ever had. U-Haul was able to accommodate my needs. The staff was friendly and professional and gave good advice I'm downloading and using the U-Haul mobile app. It allowed me to make my move on my time and return the equipment according to my schedule. I will not hesitate to recommend Uhaul and Oasis RV Park in the future.Thomas M.
Seats were just a little uncomfortable, maybe cloth seats in the future?kaylee M.
El cliente no dejó un comentario.Alexander M.
El cliente no dejó un comentario.elizabeth M.
El cliente no dejó un comentario.Shannon R.
El cliente no dejó un comentario.olu A.
El cliente no dejó un comentario.Ben T.
El cliente no dejó un comentario.Dexter M.
El cliente no dejó un comentario.Nathan Z.
El cliente no dejó un comentario.DeAdrian W.
El cliente no dejó un comentario.Norman H.
El cliente no dejó un comentario.Dan C.
El cliente no dejó un comentario.Tommy A.
El cliente no dejó un comentario.ISIDRO M.
At pickup the lady went above normal and was very kind and helpfulErik M.
El cliente no dejó un comentario.stanley A.
The trailer bed had a black smut on it that I had to sweep out but could not get all of it and some was on our furniture. Also, one tire was almost bald and had a slow leak I later had to call roadside help. Both of these problems were not a major issue.Henry W.
I always enjoy renting from the Oasis establishments in Big Spring. Friendly people always willing to help to ensure my rental experience is a good one. ¡Gracias de nuevo!Nathan R.
El cliente no dejó un comentario.stanley A.
Better location would probably help the business. Facility was great, clean, and easy to navigate. It's just that the location is remote.MARC C.
El cliente no dejó un comentario.Judy R.
Very friendly!!!Alberto R.
El cliente no dejó un comentario.Jeff M.
Very friendly and helpful, made for a smooth transaction!Chris C.
No customer service. Office closed when it should be open. Representative does not turn in equip when it arrives and you get charged for an extra day.Gator W.
El cliente no dejó un comentario.juilanna H.
Things were great!tonya Y.
El cliente no dejó un comentario.Marcus G.
The agent was excellent and took time to explain the whole rental process. I would highly recommend her to anyone looking to rent any u-haul products.Moses C.
El cliente no dejó un comentario.Zachary Y.
El cliente no dejó un comentario.Anthony O.
El cliente no dejó un comentario.stanley A.
El cliente no dejó un comentario.Stacy or Waylon H.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.Rickey A.
El cliente no dejó un comentario.Gordon M.
El cliente no dejó un comentario.eddikie J.
Lady was very informative and helpful. I would certainly go back.Eloy G.
El cliente no dejó un comentario.lorenzo T.
El cliente no dejó un comentario.Jesse F.
El cliente no dejó un comentario.Drew B.
El cliente no dejó un comentario.domingo B.
El cliente no dejó un comentario.Samuel M.
She was a great help and did an amazing job..DANIEL J.
Amazing people to rent from. Great customer service. I was welcomed into their home and treated very well. Nice organized lot where equipment was stored. Thank you for a pleasant rental experience!Nathan R.
El cliente no dejó un comentario.Delbert B.
El cliente no dejó un comentario.gary T.
El cliente no dejó un comentario.jesus N.
El cliente no dejó un comentario.Nora Z.
Keep doing what you're doing services with a smile thank you for everythingJimmy A.
El cliente no dejó un comentario.Jose H.
El cliente no dejó un comentario.Dora B.
El cliente no dejó un comentario.Miklos S.
Maybe not overcharge for a few gallons of gas in addition to a fuel up fee after already charging my card! Tank wasn't even full when I was issued the vehicle. I could've rented at enterprise for a hell of a lot cheaper. Thanks for wasting my time and money after reserving online.Jimmy M.
I was in need of a car hauler trailer the two locations in bigspring spring help me out, one had no trailer and one did and my time to go was off to go to there office that had the trailer, so they worker to gether and made it happen!! That to the feild offices in bigspring TXedward A.
El cliente no dejó un comentario.james W.
My paperwork said I needed to have the truck here by 2 pm. I get a call around 10:45 am from this proprietor that if I could bring the truck in early because she needed it for another customer at 2:30 pm and she wanted to make sure that they were taken care of. As you can imagine after my overall experience with this rental having all of the problems at JRs furniture and Mattress in Bastrop, TX; I felt like I did not matter. The next customer mattered, JR's own needs mattered, but my needs were a second thought. I was on hold with Uhaul for 36 minutes and I heard over and over that I should rate my experience so that you guys could ensure a quality service for the next person. Minus Bastrop Feed & Supply LP, 777 State Hwy 95 N Bastrop, TX 78602 this experience was stressful and unpleasant.Terry H.
The only thing to improve would be to have a larger selection of rental equipment for those that do not make reservations.Matt E.
The uhaul rental was clean and maintained. The woman who rented did the rental was amazing and went above and beyond to help and get me set up!Amber B.
El cliente no dejó un comentario.Don D.
Please make sure the tires are aired up, 3 were low, had to air them up before we left town. The cabin part was dirty, but they let us know that - we almost got charged a cleaning fee when we dropped it off, but since we told them due to rains where we picked it up said it was not cleaned. I had ordered a bigger truck - but none was available. Not sure I received a discount for that.Jo D.
Very difficult to find location. Person answering phone could have been more helpful and understanding.KAREN A.
Just to far out of town.rick J.
Unprepared. The U-Haul website created problems. Lack of equipment. Their only truck has no ramp, and it is 59 miles to the next closest station.Andrew W.
The check in was excellent and very thorough.ELDEN M.
El cliente no dejó un comentario.Greg M.
El cliente no dejó un comentario.Janey K.
El cliente no dejó un comentario.Rene G.
El cliente no dejó un comentario.Enedina H.
The address on the receipt was not the right address for the pick-up location. The equipment I was promised was not available. I reserved a 26' truck, but got a 20' truck with a 5' X 8' trailer that did not make up for the discrepancy. Then I was told I would get a discount, which I did not get. The whole ordeal added to the already stressful moving experience.Curtis B.
El cliente no dejó un comentario.Cynthia B.
One of the auto transport tires was bald, they didn't have the trailer I reservedRandall P.
El cliente no dejó un comentario.Arthena J.
Just dropped off at this locationMagaly C.
I got charged a cleaning fee. I moved one dresser. No dust, dirt or anything. If I needed to have this trailer professionally steam cleaned and waxed then it should have been delivered to me brand new and gleaming like a diamond. Your location had NO ATTENDENT. THE RIPPED ME OFF. Shame on you!Michael K.
El cliente no dejó un comentario.Laura P.
Best U-Haul location in town!Chris R.
A little far out but the people that are running it are super nice. Reservation on my phone sucks took photo and only uploaded 32 % after 10 minutes. Nice people at this location got me in another truck within 5 minutes. Total time getting a truck , 40 minutes most on the automated pick up siteWILLIAM D.
El cliente no dejó un comentario.Charles R.
El cliente no dejó un comentario.Britt W.
Truck windows were so dirty, could not see out of them. Woman was not friendly and didn't know how to use computer well on pick-upBarry P.
We called at 800am when they were supposed to be open, however they weren't open yet and the man told us to just leave the trailers there. We left them in the lot next to the other trailers at 800 am even though the turn in time wasn't until 900am. I still got charged for late fees and when I tried to call, I left a message and they have yet to return my call. I will be calling again to complain about the late fee as we were not late, they just didn't check it in until who know when!! Would NOT use them or recommend them as they will find ways to charge you extra fees.Mary G.
I needed help removing the trailer from the hitch. Luckily for me a man dropping off his car hauling trailer (which did have a crank to lift) helped me since my tandem axle 16' enclosed trailer didn't. Before the man helped me I struggled for awhile thinking help would see me and come out at any moment. It was after hours but I was close to not being able to return the trailer.David H.
El cliente no dejó un comentario.Jackie K.
The departure millage was higher than written in paper which I was charged for extra millage... And paid extra money, despite paying alot on the truck, also the fuel combustion on the truck was too much for 5hrs drive.. I cant recommendsamuel A.