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LINDA R.
Customer Reviews for Oakwood Tire
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Add a tongue jack to enable trailer to be lifted off of truck hitch. Trailer weighs too much to lift by hand.
Thomas H.N/C
RICHARD S.Great help!
Micah M.When the associate was checking the lights on the trailer, the only ones that were checked were the turn signals and brake lights. At the end of my journey 260 miles away , I had to turn on the running lights . They were all not functioning on this unit. I had to drive drive home 260 miles with my hazard lights on
Timothy F.Customer Service was excellent
Harvey H.We were told that someone would be there until 3 PM. We got there at 2 PM but no one ever showed up. We went on line and followed the instructions which were simple and easy to follow.
Carl E.This is the best location I've ever used. Only twice but with dedicated staff to U-Haul always fast and courteous. Staff also noticed nail in tire and had repaired immediately.
James W.Be sure to have the correct starting miles
Richard D.Matt is always So helpful and goes beyond what most people do. He's courteous and really goes the extra mile
JAMES M.Excellent service. Thanks
Ato A.I was charged for the insurance and I wasn't even asked.
JAIRO C.Had no problems
Don S.Easy check in
LUIS D.No complaints here, employee was courteous and efficient, I was quickly on my way.
HARALD M.Great experience, thanks!
KEVIN D.Matt was super helpful in getting everything straightened out.
John R.Sent me to a drop off point that hasn't been in Buisness for 2 years, 3 hours of my time burnt, then try's to charge me for another day. All patrons please request your own drop point. My new drop point Paul's is great and professional
TONY M.Have equipment available at the original requested pick up location.
Todd E.Not one thing - everything was perfect! Great customer service!
Lynda D.Oakwood Tire Company is a very professional company with truly caring and hard working employees that have always made my tire experiences and my Uhaul rental experiences easy and a breeze. They are top notch, and set the bar for how it should be done!
AMBUS S.Both U-Haul guys were friendly, knowledgeable and generous. The equipment was clean and easy to use. There were no surprises(no hidden costs)! Thanks guys!
Thomas P.Lock box with truck key was difficult to open
Peter A.Courteous and prompt. Equipment was clean and ran great.
Patrick B.Although I was told by Fayetteville this location was open on Sunday. . .they were not. However, I dropped the trailer off on Sunday - talked with them on Monday and everything was fine! U-Haul has amazing customer service. Thank you so much!
LYNDA D.I have rented at Oakwood Tire many times and have always been treated very good. I usually deal with Matt and he has always treated me with respect and provided me with any information that I might need.
MICHAEL B.The guy that got our truck hooked up was really rude to all the customers. We heard him snap at others as well as us. The woman inside showed up to work late. We were waiting outside for 20 minutes just for her to open the store.
JACLYN F.Employee did not put in appliance dolly and odd as he stated, had to waste an hour traveling to another uhaul location near my loading location to pick items up. Massive waste of time. Was not taken off bill.
ALEXA H.xE
HUMBERTO V.STAFF WAS GREAT. VERY HELPFUL WILL RENT FROM THIS STORE AGAIN. THANKS
TERRY F.Great service!
Charles Y.This was by far the BEST uhaul dealer and the BEST professional staff. I will only use them from now on.
Vera C.Too expensive. Not what I was quoted
KENNETH G.I have no complaints. Nothing to improve.
LINDA S.Make sure you check out customer I d better. This is not the one who agreed to any contract or asked for one. Wrong email
TOMMY T.Have the equipment reserved actually available. I was able to get a substitute but it made it more difficult to get it done. I know the guys and they are good. Just didn't have the trailer I wanted.
RONNIE S.good place to catch covid. No masks or other precautions in sight.
GORDON B.Not a thing. Oakwood Tire was very helpful and kind. They helped me to upgrade the truck when I found the one I originally wanted wasn't large enough, and I ended up with the perfect truck for my needs and made a really tough moving experience a little easier.
TODD S.I would recommend having inventory on blankets checked in advance of pick up. They did not have the blankets I had reserved. The guys, Matt and Mike gave excellent customer service over the phone and in person, they were great!!!
KELLY H.I have made use of Uhaul before. This was by far the best experience I've had yet.
ROE C.I did not like just that we had to rent a dolly in a different location since it was not in or truck.
JHON R.Having the equipment on a paved surface for pick up would be a plus.
DENNIS S.Excellent experience. Customer service was phenomenal!!
jodi W.Gentleman at the front made dropping off the truck quick and easy.
ALLEN W.