Ninguno
Francisco C.
Customer Reviews for Oakwood Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Excellent efficient staff. Got me in and out quickly. Very clean vehicle. Return was easy too.
Richard L.Be open.
BARRIE D.Inside of truck has a leak. When we went to unload contents, many items were wet. (We drove in the rain for about an hour ). Other than that, we had no other issues. I would rent again.
Thomas S.Everyone was nice. The truck was practically new. It was clean. All e Tran's were ready, Dolly and blankets.
Donna S.They were great. Josh got me in and out in minutes. Well done....
RICHARD L.Nothing at this time, I always rent from this location when I need a truck . Thanks again U-haul ..
WILLIAM H.Great customer service very helpful
James E.Quick, courteous service -- they know what they're doing!
ELIZABETH K.Justin the customer service person at Oakwood Tire/U Haul took great care of our towing needs and was very courteous.
John H.Amazing positive drop-off experience - quick, simple.
richard M.Really liked that it had a full tank of gas, one of the turn signal/break lights didn't work but it happens. Overall location was convenient.
Shannon M.Was mislead as far as pricing and was charged 2x the amount quoted. Not only on rental per day, but mileage prices also. Not very happy with Uhaul. Could have had the same rental at Home Depot for $30
James C.Noninebgreetef. Stood there for several minutes before anyone of the 3 workers made a comment. Then, had to wait until 1 specific person was ready.
Tina N.Rental truck needs attention. Steering wheel is off centered. Brakes & ABS warning lights were coming off & on intermittently. A message came on the screen stating that brakes system needs to be checked. I did not feel safe in this truck.
Jimmy H.They were very short staff. I had to wait a while before anyone could help!
Jimmy H.Had to go there because the uhaul place I preordered from did not have a working trailer available. Oakwood tire had many. You would think if I reserved a trailer ahead of time and was told there would be one there that I wouldn't have to go elsewhere.
Richard G.I did my order for a 20 foot truck and they called me after to say the truck was not available because it needed repaired . They gave me a 15 foot truck for the same price as the 20 foot truck !!!
MARIE C.My reservation was left unopen. I explained when I picked up the truck that it would be dropped off at Grayson Motors at 3995 Salem Rd Covington, Ga 30014. They were unable to find the location and did not add any notes on the contract for the drop off location. Then after truck was dropped off at 2:30 pm. At 4:16pm on Saturday I received a text to drop off truck at Hazelbrand Rd in Covington. I spent so much time on Saturday, Sunday, and Monday trying desperately to get someone to help me. My name experience was a complete nightmare.
Wendy N.Was an excellent experience nothing I can think of to improve. The associate that helped me was extremely Nice and helpful.
TYLER H.They were fast, efficient, and had easy access to drop off the trailer. The people were nice, professional and moving fast to get me in and out. Very nice place to rent/drop a Uhaul.
Anthony S.A few weeks before moving my cousin and I into college my family and I placed an order for a UHAUL trailer. When we arrived at the location to pick it up (following payment and confirmation of the UHAUL) we were told that lights needed to be connected to the trailer (which had never been told to us before). Then we went on a search for a UHAUL truck to allow us to still have the space, but did not realize the struggle that it would be. Since the charge is an extra $0.99/mile we attempted to find somewhere closer to our home than where we originally began. After riding all around our town, calling UHAUL customer service to check availability that ended up being incorrect, and attempting to connect with the managers of UHAUL locations with the corporate UHAUL and to relay the information to us we ended up just back to where we started. This location is about 30 miles one way to where we were traveling which created an extra $60 in traveling fees for mileage. We also believed that we had filled the gas tank back to the proper amount and should have taken a picture due to being charged $15 since the gas apparently was not at the correct amount. All in all it sounded like a great idea to use UHAUL, and although at the end of the day everything worked out, there were definitely some bumps in the road.
FRANK W.Great job by this facility
Kenneth A.Not move pick up location. Wasn't convenient.
William F.I was in and out with the tow dolly in less than 20 minutes. This was much more affordable way to get my car that was in an accident over a tow truck. Plenty of room to turn around and navigate for pickup and drop-off
Victor M.Very professional I went there all the time they always take care of me
Clarence N.ND
JEFF R.Overall, a very easy and pleasant experience. And the local staff at Oakwood Tire very friendly â€" represent UHaul very well.
Michael A.We had a very unfortunate situation with a home closing being delayed. Oakwood Tire was wonderful and helped us get our rental, which was loaded with all of our belongings, for several more unplanned days... it certainly beat the alternative of unloading and doing it all again!
Terry S.Justin provided great customer service
John H.Simple, efficient, friendly effective.
Chuck B.Nada
Don H.Vehicle was on E when I pick it up and the furniture dolly I ordered wasn't included. Unacceptable, I made the reservation well over a week in advance.
Kole S.Did not come in contact with anyone..location was closed when I dropped off truck
RODNEY S.Nothing. The staff was extremely welcoming and helpful. I would recommend to anyone. They were happy to help when there were some issues and hooked up the trailer even in the rain. Great staff!
Sebastian G.Great service Keep up the good work.
MICHAEL L.The after hours charge when the store is not open the next day seems unfair.
britt A.Very good experience
Kevin E.Technicians that assisted me were both very helpful and professional.
Joseph H.Nothing. Ease and customer service was awesome.
BETTYANN R.Always very good
Pablo U.Next time have the vehicle ready at the location I reserved. I had to drive an additional 2 hours to get to the Gainesville location because my reservation for a uhaul in athens didn't have a vehicle. I made the reservation months in advance and called to confirm it 3 days before. Unacceptable. I will be very hesitant to use uhaul again.
Charles M.Everything was wonderful! Great customer service so I wouldn't change anything.
MICHELE K.I used mobile pick up and check in and, the only complaint or suggestion I have is that I was unable to easily obtain the pickup mileage and odometer reading (so I could refuel) prior to check in. I ended up going on line to do a chat with my rental agreement number and had to wait for 20 minutes to get support. It seems the best way to handle this would be to email the information to me when I picked up the truck
Steven R A.Bueno
BLAISE K.area too tight to drop off
Joseph W.Service was excellent Justin had rental ready to pick up upon my arrival, 5 minutes and i was on my way. Justin was very helpful ! I would definitely recomend Oakwood Tire for all rental needs. Thank you for such helpful and kind employees! linda hunter
LINDA H.