Customer Reviews for Oakwood Mini Mart
(U-Haul Neighborhood Dealer)

33 reviews

619 Oakwood Ave NW   Huntsville, AL 35811

(256) 217-7620

Location Hours

  • Mon-Sat: 8 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(256) 217-7620

619 Oakwood Ave NW
Huntsville, AL 35811

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 7 pm
  • Sun: 9 am - 5 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Allen T. 
Rating:
3.0

Refund charges for the absent blankets and dolly.

Lynn G. 
Rating:
3.0

It was not a Uhaul center, but rather a store that had uhaul equipment. Not my favorite place. The girl working inside was nice and pleasant.

Gail B. 
Rating:
3.0

Customer did not leave a comment.

Nick L. 
Rating:
5.0

The lady behind the counter was super friendly and accommodating. No suggestions needed to improve my experience.

STUART W. 
Rating:
3.0

Customer did not leave a comment.

KRISTINA R. 
Rating:
3.0

Customer did not leave a comment.

Andrew F. 
Rating:
1.0

The worst experience at not only a uhaul but any business in my entire life was a couple hours late which i told them there was nothing i could do n they call me up threatning to call the police n i didnt even have it a full day

JEFFREY B. 
Rating:
1.0

The front desk person was very rude and was talking on the phone on speakerphone the entire time I went to pick up my keys. She also told me that as long as I filled up the gas tank I wouldn't be charged extra. To be safe I filled up the gas tank more than when I received it and I was still charged so much more than 19.99 as advertised. The unprofessional nature of this establishment makes me think that they reported that gas wrong or at a different time and then I got screwed. I will be looking for other ways to move belongings between all of my other properties. This was terrible.

Matthew L. 
Rating:
3.0

Customer did not leave a comment.

REGINALD W. 
Rating:
5.0

Customer did not leave a comment.

Rachel W. 
Rating:
5.0

Customer did not leave a comment.

CHARLES W. 
Rating:
3.0

Customer did not leave a comment.

Arthur D. 
Rating:
3.0

Customer did not leave a comment.

Tina P. 
Rating:
2.0

Trailer was dirty. Location not in a safe part of town. No one available to hook up the trailer. Clerk was very helpful but she was the only one at the gas station , so there is only so much she could do. She would not have been able to lift the 6 by 12 trailer, even if she had someone else to watch the store.

GARY G. 
Rating:
4.0

Customer did not leave a comment.

David J. 
Rating:
2.0

My son in law returned the truck. He stopped and filled tank above the required amount on his way. They said the fuel was 8 gallons short and charged me an additional $64.00. My son in law took a picture of the gauge showing both mileage and fuel. We returned to this location as a friendly jester even as it was across town. I felt I had been taken advantage of and will not us UHaul again.

Richard M. 
Rating:
3.0

Customer did not leave a comment.

Judy W. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
3.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Smooth, seamless and flexible.

LELAND A. 
Rating:
2.0

Customer did not leave a comment.

RYAN J. 
Rating:
3.0

Nice lady helped us. Showed us the number on the key, how it matched the truck. Pick up was quick and simple.

Christy F. 
Rating:
5.0

No improvement needed

Earl J. 
Rating:
5.0

Customer did not leave a comment.

patrick L. 
Rating:
1.0

Customer did not leave a comment.

Dwayne M. 
Rating:
2.0

Customer did not leave a comment.

JAMAL K. 
Rating:
1.0

Rentals are handled by the person working the convenience store counter. She was simply overwhelmed with convenience store customers. I had to step aside and wait every time a convenience customer needed to check out. These delays in conjunction with her trying to figure out how to work the rental software on the tablet resulted in an almost 2 hour rental. If they are going to be a uhaul rental agent, they need someone on site to help out with rentals who is also trained on the software. It isn't fair to the counter clerk having to do two jobs at once. She did her very best despite being set up for failure.

Steven W. 
Rating:
4.0

Customer did not leave a comment.

Nancy D. 
Rating:
4.0

No reflection on this location, I had to leave my original renting location due to no one being there to help me. I was not able to pay ahead therefore I didn't get a truck there. I went to the mini mart and was able to get a truck and get my move completed.

Lesa L. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Get them a key drop off box as I had to call customer service to verify handing the cashier the key.

Francisco R. 
No reviews have been submitted for this location.

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