The dealer charges me for the gas though I refilled the gas and had him check and confirm while returning
Mukesh P
Customer Reviews for Oakland Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I requested that the person come out and look at the gas gauge that was at 1/4 of a tank and they did not come out and check it. If they did I wouldn’t of gotten a bill for not having the proper gas in the tank.
Gary GTruthfully I didn’t like that I wasn’t going to an actual uhaul building, and I didn’t feel comfortable. Also they definitely overcharged me, I will absolutely not be using uhaul again.
Joshua WLocation in gas station, hard to identify from road, lighting and signage in drop off area not well lit and missing clear indicators.
Frank HGreat customer service
ZAHEER SI was charged too high
Abhishek RThe online activation process was too time consuming and complicated. The on site manager had to call the owner to give me the key. It was both too complicated and too amateurish all at once.
Toby MGreat service at the location.
ZAHEER SI received wonderful service and the representative was very helpful and friendly. Since I was moving to the area, he welcomed me to the neighborhood which made me feel at home.
Stephen N