Comentarios del cliente para Oak Street Food Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Oak Street Food Mart

Grado total:

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Jim S. en

Grado:

We reserved a truck at company location ,they told us we were on the list and sent us to another location. I called hot line an hour before we arrived there and they told us we had truck there.

Alicia D. en

Grado:

Oak Street Food Mart was very helpful on helping us with our uhaul. And also very friendly. I would recommend them to any one. But always having problems with uhaul over charging. This would be my third time renting a truck and have had issues with uhaul it self charging for a extra day we did not use. We owed them $32 and now it's $107. I wished they wouldn't charge us for things that we didn't even get.

Shannon S. en

Grado:

Unlimited Mileage

Jonathan W. en

Grado:

Give me a discount on the mileage. I was diverted to this location due to availability but it put me 6 miles further away so I feel like I paid at least 12 more miles that I shouldn't have had to.

Rhonda L. en

Grado:

The rep was excellent. He went above and beyond to make sure i had my truck on time.

James M. en

Grado:

El cliente no dejó un comentario.

Andrew C. en

Grado:

These guys actually helped me and were nice.

Jamar E. en

Grado:

El cliente no dejó un comentario.

Bill K. en

Grado:

Self drop-off was easier and more successful that self pick-up.

Debbie R. en

Grado:

El cliente no dejó un comentario.

Ricardo B. en

Grado:

Overall service was terrible.

James J. en

Grado:

El cliente no dejó un comentario.

Carole P. en

Grado:

Hmmm...nice people to work with...1. maybe have them ‘explain’ prior to taking my drivers license that they must take a photo of it with their personal phones to submit...2.explain that upon drop-off a copy of my rental receipt must be attached to keys would be helpful, unless this is a per site request and they didn’t know it?!

Glenn B. en

Grado:

Oak street location was good. They were not responsible for the issues that resulted from the screwup at the Bardstown Rd location

Hannah S. en

Grado:

El cliente no dejó un comentario.

Jaime L. en

Grado:

El cliente no dejó un comentario.

Deborah S. en

Grado:

El cliente no dejó un comentario.

Zena S. en

Grado:

El cliente no dejó un comentario.

Douglas O. en

Grado:

Very dangerous part of town. I had requested a pickup in a more convenient part of town only to be notified of a last minute change. I would not recommend anyone going to this location. There were drug dealers hanging out in the parking lot openly selling drugs and a hooker walk into store while I was renting my truck.

Craig D. en

Grado:

El cliente no dejó un comentario.

David A. en

Grado:

Very good drop off experience. Staff were professional and friendly. The drop-off was most expedient.

Doris G. en

Grado:

They weren’t friendly at all very nasty over phone. Wouldn’t help at all hung up on me

Eboni P. en

Grado:

El cliente no dejó un comentario.

Tasha L. en

Grado:

El cliente no dejó un comentario.

Tim A. en

Grado:

El cliente no dejó un comentario.

Marck B. en

Grado:

easy

Ciro M. en

Grado:

El cliente no dejó un comentario.

Joseph B. en

Grado:

El cliente no dejó un comentario.

Liqun M. en

Grado:

El cliente no dejó un comentario.

April I. en

Grado:

The store owner/clerk double charged me intentionally and when I questioned the charges he became rude and aloof, hoping to rush me along. If I was not adamant about an explanation and followed up with uhaul.com I would've just been ripped off. Very poor customer service and manipulation of prices. I will be filing a formal complaint with the Better Business Bureau.

Michaelrobert O. en

Grado:

This location was in a bad neighborhood.

Amy S. en

Grado:

El cliente no dejó un comentario.