Comentarios del cliente para Oak Grove Stor All

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Oak Grove Stor All

Grado total:

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Mike S. en

Grado:

It says online that the storage units are climate controlled. After showing up we found out that they in fact are not. The climate controlled ones are more expensive than competitors.

Terry E. en

Grado:

El cliente no dejó un comentario.

Clark M. en

Grado:

El cliente no dejó un comentario.

Carl A. en

Grado:

The worst experience i have ever had with renting a u haul truck. First the original pick up location was changed due to unavailability of equipment. i was promised i was not going to be charged extra for an upgraded equipment which I DID. The associate failed to disclose additional fee for location drop off change. The day that i picked the equipment Saturday March 16th 9:00 AM the women that was at Oak Grove was clueless of what she was doing at her job. she was too overwhelmed and stressed about the other two people that were waiting and she was irritated at the process of us renting an equipment. HORRIBLE CUSTOMER SERVICE IN BOTH LOCATIONS I WILL NEVER RENT A TRUCK FROM U-HAUL EVER AGAIN.

corey w. en

Grado:

I do not like the fact they made a photo copy of my credit card and driver license. They should shred it now that our business is over. I will have to cancel card and get new one. Facility is not maintaining their security system, and it was powered off and the door contact falling off. Lady was rude when I brought up my security concerns.

TONY A. en

Grado:

Very knowledgeable staff, efficient and well mannered.

Dennis N. en

Grado:

The delivery we expected on Friday was delayed until Tuesday or Wednesday of this week. We really haven’t moved in yet but will shortly

Jerry G. en

Grado:

El cliente no dejó un comentario.

Donnie T. en

Grado:

I had reserved a truck, two furniture dollys and an appliance dolly with a strap 2 days prior to when I needed it. When I got to the location they did not have two of my dollys there, I had to drive to another location down the road to retrieve those items. Not convenient when you are coordinating a move.

Joshua P. en

Grado:

El cliente no dejó un comentario.

Amanda S. en

Grado:

El cliente no dejó un comentario.

GERALD L. en

Grado:

El cliente no dejó un comentario.

durl e. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

REBECCA S. en

Grado:

Right tail light was out. Left tail light nearly out. Shifting was difficult. Otherwise the truck was fine.

marian c. en

Grado:

The woman there was very knowledgeable about renting from uhaul and was very helpful toward me in hooking up the trailer.

CONNIE S. en

Grado:

El cliente no dejó un comentario.

Amy Y. en

Grado:

The location is not open on Sunday and doesn't open until 9a on Monday. This was an huge inconvenience to me as I had to take time off work on Monday to return it.

vincent l. en

Grado:

El cliente no dejó un comentario.

Tim K. en

Grado:

Wonderful people, very helpful, all questions answered completely Good work

Brenda E. en

Grado:

El cliente no dejó un comentario.

sam n. en

Grado:

El cliente no dejó un comentario.

Pam W. en

Grado:

Work on the 24/7 on line rwservation. Big hassle. Would not let me rent truck truck while I was sitting next to it. Hour and a half with rep from traffic number and she could not override system even though I had reservation. I will not recommend to my friends to go on line.

earl r. en

Grado:

They want to add charges that aren't Fair the U-Haul was cleaned front and rear and had gas in it a bunch of liars in my opinion trying to steal extra money from customers

RICHARD W. en

Grado:

El cliente no dejó un comentario.

Spencer M. en

Grado:

El cliente no dejó un comentario.

Janet H. en

Grado:

No suggestions

JOHN B. en

Grado:

The service was great!! The personnel was very polite and helpful.

Sloan A. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

El cliente no dejó un comentario.

ERIC P. en

Grado:

Keep your maintenance up to date on your trucks, so they don't break down on the side of the Interstate in 90 degree temperatures. Your rating is Poor because the truck broke down 175 miles North of our destination and had to be towed in.