Comentarios del cliente para Oak Dollar Plus

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Oak Dollar Plus

Grado total:

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Britt G. en

Grado:

El cliente no dejó un comentario.

Stephen M. en

Grado:

Great place to rent from service is quick and curtious i have rented 3 time from this location and have never been disappointed. Thank you steve McKee

Samuel L. en

Grado:

The vehicle pick up location did not have WIFI connection. I was not able to upload the vehicle photos when I picked up the vehicle. The vehicle return location did not have WIFI connection. I was not able to upload the vehicle photos when I returned the vehicle. As a result, the rental location billed me more mileage than I actually used even though I have submitted photo proof that I used only 24MI instead of 37MI.

hudson H. en

Grado:

Have the uhaul decals on the vehicle

ria R. en

Grado:

Its close to us so i would rate this location as good to people in the area Problem is finding parking, i had to walk a bit to get to the rental Otherwise the staff are really nice, and the service is great!

oscar Z. en

Grado:

El cliente no dejó un comentario.

Matt T. en

Grado:

El cliente no dejó un comentario.

Mateo C. en

Grado:

El cliente no dejó un comentario.

Cindy C. en

Grado:

I was given a van with a broken turn signal, something that could be easily check by staff before letting it go on the road!

Hilda M. en

Grado:

The staff was very helpful to me, I had no problem with parking. They were extremely helpful. Thank you

Lisa T. en

Grado:

El cliente no dejó un comentario.

Jay T. en

Grado:

The van had a turn signal that was not working as a bulb was burnt out. And the vehicle needed a vacuum.

Elton S. en

Grado:

El cliente no dejó un comentario.

Neil P. en

Grado:

The four the time I have used this location and apart from having to find a parking spot at the end of the rental, everything always runs smoothly.

Chuck W. en

Grado:

Oak Dollar Plus takes their U-Haul business very seriously, the personal service and attention they pay to their customers is outstanding. I would unreservedly recommend this location for a U-Haul rental.

Todd J. en

Grado:

Communication is very poor. I could go on, but I'm not sure anyone cares?

Michael M. en

Grado:

El cliente no dejó un comentario.

Gagandeep S. en

Grado:

El cliente no dejó un comentario.

Hussein V. en

Grado:

The gas was in 1/4 but in the contract was 5/16. I sent a picture of that. There is no parking place in that branch and it's so difficult to find parking in Oak Street.

Wai Ming S. en

Grado:

The milage out record was not correct and I'm being overcharged

Michael M. en

Grado:

I will recommend this place over the SW marine drive location without a doubt! Friendly, courteous, and caring—a complete opposite of the main Uhaul location—which sucks.

Gabrielle P. en

Grado:

It would be great to see the location of the truck on the website when checking in, the vehicle was about 3-4 blocks away from the address shown and we spent an extra half hour tracking it down by calling in.

Nicholas S. en

Grado:

My booking was pushed back 2 hours with no notice, leaving multiple people in the lurch who had kindly offered to help me move. God forbid I had paid movers to help me, I would then be faced with the decision to pursue you in court to recoup those additional costs. It is fair to mention that I've used this location for moves many times over the years, and this has been the only time I've been frustrated with the experience.

Patrick O. en

Grado:

El cliente no dejó un comentario.

Kenjiro Y. en

Grado:

When booking I was expecting to pick up a truck from a requested location, but then I was sent notice that my location AND pick up time had been changed !! Had I known I would have to go elsewhere, I would have booked else where or made different arrangements as the allotted kms for a one way drop off would be surpassed. Anyways, Craig at Oak Dollar Plus had made it so that I would at least be able to pick up at the same time ! As well as the telephone agent who I spoke with kindly added inclusive mileage so I would be well within my allotted mileage ( I forgot to get his name he was very helpful as I was pretty upset at the time ! Anyways thanks to your team a very bad review was avoided !

ARIA F. en

Grado:

El cliente no dejó un comentario.

Corey F. en

Grado:

El cliente no dejó un comentario.

Jean-Paul N. en

Grado:

Fast, efficient and very friendly. Would definitely recommend and use again.

Conor O. en

Grado:

It's an absolute joke how many hidden charges there are, the you can quadruple the price quote you go with.

Dennis C. en

Grado:

The people at the store front were knowledgeable, friendly, accommodating for my request. I have used this location for my last 3 moves.

Christohper Bria K. en

Grado:

Renting the vehicle at 10am right when you open was difficult because there was a long line and we didn’t actually get the vehicle until 10:30. However, when I couldn’t return the vehicle on time, I was shocked at how accommodating the people working at this location were. And I wasn’t charged any late fees. 10/10 would recommend as a great experience. Thank you!!

margart B. en

Grado:

nothing, they were great. Margaret and Greg are outstanding

Seth E. en

Grado:

Terrible and unreliable service and poor online customer service, overcharging, wasting of time, and all issues with the larger u-haul system and organization rather than individual people working at the store or over live chat.

Ivan M. en

Grado:

El cliente no dejó un comentario.

Jeffrey R. en

Grado:

El cliente no dejó un comentario.