I was overcharged and then he tried to say the dolly was missing when it wasn't. The truck didn't work good and was dirty and had cigarettes in the ashtray. Tried to overcharge by $200.00...The uhaul office didn't even look like a uhaul office. It was the worst rental experience I ever had and because of this I would never rent from uhaul again although through the years it has been my choice for my rental needs but I'm done. It was terrible, time consuming and unacceptable.ROY H.
Customer Reviews for On Time Used Auto Sales
(Distribuidor de U-Haul del vecindario)
Birmingham, AL 35234
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.STANLEY S.
El cliente no dejó un comentario.JUSTIN J.
El cliente no dejó un comentario.Darren W.
El cliente no dejó un comentario.Racheal W.
El cliente no dejó un comentario.TANEKA DANIELLE L.
The locations was not the best in the world but eventually got things done. However not matter how good the location is UHAUL AS A COMPANY SUCKS. I WILL NEVER, EVER IN MY LIFE USE UHAUL AND WILL OPENLY DISOURAGE EVERYONE THAT I KNOW FROM USING UHAUL. I WOULD RATHER USE A WHEEL BARROW HOOKED TO A RIDING LAWN MOWER THAN RENT FROM UHAUL.DAVID D.
Not a location I would rent from or refer a friend to. It was a gas station/used car location with no help and poor direction. I notified them that I would be arriving late and the process to rent the truck was very difficult, with no help it became extremely difficult. Yet I managed with the help of a Uhaul scheduling manager from corporate to complete the rental 3 hours after the pickup time which is the only reason I gave this location two stars. The move is done and I am thankful.JOHN K.
sketchy area of town. Slow service. It STUNK of cigarettes inside. Will not go back.Nicolas A.
El cliente no dejó un comentario.Joel B.
The individuals I got the truck from today were extremely helpful and kind. I would definitely recommend them for friends.Thomas A.
El cliente no dejó un comentario.Michael E.
El cliente no dejó un comentario.Jacob L.
El cliente no dejó un comentario.Andres S.
Nothing. The team was of great help and we're very patient with my wife and I.Dedric G.
None; because I will not recommend U-haul to my worst enemy. Thanks for this opportunity because I really thought about complaining to your corporate office about my rental experience.Keith C.
El cliente no dejó un comentario.Kaley M.
El cliente no dejó un comentario.GEORGE A.
Make the UHAUL location more noticeable from the street. It's inside a gas station with a very small uhaul sticker on the door. Also, hire more knowledgeable individuals who knows how yo navigate your system better. The older guy had to call two different colleagues to figure out what was going on. As for the uhaul company as a whole, better handling/scheduling of customer's accounts need to be done. I called in to reserve the truck and once I checked in on my phone at the location, the guy advised that I was not in their system at all. Therefore making me 45-50 minutes behind.CANDICE B.