Customer did not leave a comment.JUSTIN J.
Customer Reviews for On Time Used Auto Sales
(U-Haul Neighborhood Dealer)
Birmingham, AL 35234
Services at this Location:
- Mon-Fri: 10 am - 4 pm
- Sat: 9 am - 1 pm
- Sun: Closed
Special Operating Hours
- 12/25/2021 - 12/26/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Darren W.
Customer did not leave a comment.Racheal W.
Customer did not leave a comment.TANEKA DANIELLE L.
The locations was not the best in the world but eventually got things done. However not matter how good the location is UHAUL AS A COMPANY SUCKS. I WILL NEVER, EVER IN MY LIFE USE UHAUL AND WILL OPENLY DISOURAGE EVERYONE THAT I KNOW FROM USING UHAUL. I WOULD RATHER USE A WHEEL BARROW HOOKED TO A RIDING LAWN MOWER THAN RENT FROM UHAUL.DAVID D.
Not a location I would rent from or refer a friend to. It was a gas station/used car location with no help and poor direction. I notified them that I would be arriving late and the process to rent the truck was very difficult, with no help it became extremely difficult. Yet I managed with the help of a Uhaul scheduling manager from corporate to complete the rental 3 hours after the pickup time which is the only reason I gave this location two stars. The move is done and I am thankful.JOHN K.
sketchy area of town. Slow service. It STUNK of cigarettes inside. Will not go back.Nicolas A.
Customer did not leave a comment.Joel B.
The individuals I got the truck from today were extremely helpful and kind. I would definitely recommend them for friends.Thomas A.
Customer did not leave a comment.Michael E.
Customer did not leave a comment.Jacob L.
Customer did not leave a comment.Andres S.
Nothing. The team was of great help and we're very patient with my wife and I.Dedric G.
None; because I will not recommend U-haul to my worst enemy. Thanks for this opportunity because I really thought about complaining to your corporate office about my rental experience.Keith C.
Customer did not leave a comment.Kaley M.
Customer did not leave a comment.GEORGE A.
Make the UHAUL location more noticeable from the street. It's inside a gas station with a very small uhaul sticker on the door. Also, hire more knowledgeable individuals who knows how yo navigate your system better. The older guy had to call two different colleagues to figure out what was going on. As for the uhaul company as a whole, better handling/scheduling of customer's accounts need to be done. I called in to reserve the truck and once I checked in on my phone at the location, the guy advised that I was not in their system at all. Therefore making me 45-50 minutes behind.CANDICE B.