Comentarios de los clientes para On The Run Wireless & Food Mart

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de On The Run Wireless & Food Mart

Clasificación general:

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Cesar C.
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El cliente no dejó un comentario.

glen G.
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While the location was a little sketchy, the store owner was very nice and very accommodating. The truck itself smelled a bit of smoke but otherwise, I have no complaints. It ran fine and was very reliable. I would recommend this location again because the owner was such a nice guy.

Dmytro M.
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El cliente no dejó un comentario.

Christopher L.
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The gentleman was very nice, welcoming, and helpful. I have used this location several times and the owner of the shop has always been very kind and friendly to me. Thank you!

Rhonda G.
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El cliente no dejó un comentario.

DAVID R.
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Owner of the business very profesional. thanks

Ron S.
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Very honest and upfront with cleaning charges if necessary. Nice and very accommodating.

Gor G.
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The car felt like it was going to fall apart. It would not change gear properly and when it would change gear the car would jump forward. The wheel was loose, driving on the streets is unsafe because the car is rocking from left to right because the wheel wobbles. Don't get me wrong the car got the job done but these cars are meant to be driven for hinders of thousand mile a and this one was so poorly maintained that it was falling apart at 99thousand miles.

jennifer R.
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El cliente no dejó un comentario.

teri H.
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El cliente no dejó un comentario.

Amjad C.
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all was great the manager was professional and mad it very easy will recommend this place to all my friends.

Barbara G.
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We were really happy with the customer service we received here. Thank you!

Jose R.
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The price! Used it for 24 hours got Charged 72$ it was park most of the time

Courtney B.
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El cliente no dejó un comentario.

Jamie J.
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Excellent service! On time and very kind

Christo A.
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I told the man I wanted insurance atleast 4 times. He said I was good to go. A few hours later I hit a tall tree that was sticking out into the road. The branch hit the top of the uhaul. When I got back to the rental spot he told me unfortunately that he made the mistake of not buying the full coverage & basically said “don't worry it won't be that much” instead of taking fault of his own.

Kalle L.
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The truck was dirty, and didn't have the dolly that I requested. I was forced to drive to another location and wait there for quite some time. I was delayed about 1 hour due to this. I was supposed to be compensated, but it looks like that also didn't work. The truck was in fairly bad condition, as the door didn't fully close and was very loud while driving.

janet B.
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Your 3rd party vendor chose to nickel and dime me after I went 30 miles out of my way to support his business because he was referred by a family friend. No, I will never be back, pick better contractors.

TRACY C.
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This location is the best in the San Fernando Valley. Sam is very gracious, professional and helpful.

James K.
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We confirmed a drop off time but when we arrived the business was closed. The online help process took more than 1 hour with problems sharing our location & pictures. Eventually we were told to leave the keys and check with the business the following day. SO pickup was great, drop off not so much.

ashok K.
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They need to check the vehicle before renting it to the customer cause there was not to be told things in the truck that damage my son 200 dollars shoes and when I report it to the clerk. He acknowledged the mistake but did not do anything. Very poor experience.

Tanyatta C.
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Sam was the best. He explained everything to me. I loved the online return option. Thank you!

Abraham M.
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Very nice people

Eyad J.
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El cliente no dejó un comentario.

Greg K.
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It was a good experience. Sam was great to deal with

Elijio H.
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El cliente no dejó un comentario.

tanisha C.
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The owner is one of the most pleasant ppl I have encountered in a long time.

Christopher K.
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El cliente no dejó un comentario.

alejandro B.
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Have rental return not take more than an hour, make sure if you're making people use your app for returns that it actually works, and the website actually works, and your rental agents stay open until their posted hours. I had a terrible experience. I was stuck at the rental location for an hour. Terrible terrible terrible!!

Luis C.
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Very friendly and Great customer service!

Karen L.
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Sam was great and helpful. I thought the truck drove a little wonky...lots of give in the steering, which I didn't love, but, overall, it was a fine experience.

Blanca O.
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El cliente no dejó un comentario.

nancy D.
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U-haul employee was very nice and professional.

TRACY C.
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Sam is a super nice man. He makes you feel very welcome. Very professional business man. Love his store. We always rent our Uhaul from On The Run Wireless.

WILLIAM G.
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The location is un-recognizable as a U-Haul Franchiser - no signage. It's a small barrio convenience mart which sells a host of services - long distance phone services, money transfer, subscription phones, etc. Sam was friendly and fast, however he didn't note the chipped windshield; the windshield was very dirty (bug juice) and the exterior of the van was filthy.

Joyce C.
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Sam was very nice and explained the process clearly. He made this a very good experience.

ju Y.
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This UHaul location is the BEST in its area.I needed a vehicle fast and would up not getting much help from another UHaul location nearby that closed in 15 minutes at 5pm. So I went to this location which closed later. The proprietor, Sam, is complety service oriented, friendly and helpful over and above any other U Haul I have been to. Not just with myself but I observed this to be with the customer before me too. Sam deserved 10 stars, not just 5, for his 10 star service. Highly recommended and thanked.

John B.
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El cliente no dejó un comentario.

Armando L.
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El cliente no dejó un comentario.

Iris W.
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Loved Sam he was SUPER friendly, he made us feel like family. I will definitely be back to this location.

Jacqui T.
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Pleasant experience. Thank you

Ashley M.
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was charged twice

max M.
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It was a excellent experience renting a U-Haul truck from Sam

Michael S.
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Very nice man

Aidarbek A.
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El cliente no dejó un comentario.

Terry J.
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El cliente no dejó un comentario.

Minerva P.
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El cliente no dejó un comentario.

stephanie R.
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I was lied to about available parking I was threatened to be towed I lost money because i had stop in the middle of a moving job. To move my car. I am very unhappy

Debbie S.
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El cliente no dejó un comentario.

Francisco N.
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El cliente no dejó un comentario.

Chris Y.
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El cliente no dejó un comentario.

rasheed M.
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El cliente no dejó un comentario.

Lisa D.
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It is very suspicious that on a cellphone no nor a computer with some many application you manage to have one that we are able to open to view our bill but is able to see everything else you send us. I would love to see my bill. This is the 2 time one month and 4th time i have use you and i have the same problem. Not being able to see my bill. We can not find any application that will open the bill you email

Pete M.
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Very pleasant to do business with. Concerned about the needs of his customers,

richard S.
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It was better than I expected. Sam was very kind. I would definitely come back with any future business.

Susanne P.
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The gentle man AKA store owner was very Pleasant to work with, I would definitely recommend my friends and family to rent a U-Haul from his store.

Richard N.
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everything was very easy

Vahid A.
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van was very dirty, outside, inside and the cargo area.

timothy C.
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Great customer service

Terri L.
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Truck smelled like a litter box! The store has very poor parking, and is next door to a weed shop. The store was locked with a be right back, I am handicap and had stand in this shady neighborhood and wait.

YEGHIK J.
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The employee He was very nice And Helpfoll

Ryan F.
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El cliente no dejó un comentario.

Michela M.
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The app was very unuseful. I needed to drop the keys off and no one was there to help. I called to customer service and their tone of voice were very poor with attitude. I will never rent from UHAUL anymore

Randy H.
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To make sure to instruct customer to write down key box code. Everything else was great.

Vincent F.
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No problems. Personnel was friendly and helpful.

robert C.
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El cliente no dejó un comentario.

Jose A.
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Sam is alway a great guy, very honest. Customer service in Arizona is really bad, you guys are lucky that Sam can fix your mistakes!

Rafael M.
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Sam the gentleman who attended us was super helpful and very pleasant to work with

Brett P.
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The owner was very personable, and made the experience quick and efficient.

Robert S.
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El cliente no dejó un comentario.

monique S.
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Too over priced including paying for gas $28 I thought this would b $20 + a little fee ended up paying $90

Jose A.
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El cliente no dejó un comentario.

Garo A.
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Great service

Maria P.
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First of all, the trucks shouldn't be rented out with tagging on them. Secondly, the sub-contractorss I.e. Metro- pCS are very rude to customers! horrible experience all the way around!

nicolas R.
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El cliente no dejó un comentario.

Michelle C.
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The owner was super helpful and the experience went very smoothly.

debra T.
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El cliente no dejó un comentario.

bernadette Z.
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El cliente no dejó un comentario.

Alys A.
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El cliente no dejó un comentario.

Garo A.
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Great customer service and reliable

eswin D.
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El cliente no dejó un comentario.

Marlee T.
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Taller sign, could not see behind stopped bus. ??

Robert S.
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El cliente no dejó un comentario.

amram S.
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Best service and very honest and nice guy

Murali S.
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Fuel is showing full but still charged $9.95

Rosa M.
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Friendly staff

alfredo M.
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great service

maria C.
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El cliente no dejó un comentario.

sam C.
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Fast convenience and great customer service.

Guadalupe G.
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Fast, friendly professional service.

vincent O.
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El cliente no dejó un comentario.

edrian A.
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The truck was playing but the vehicle runs like s***

amram S.
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Very nice guy will serve you with a big smile

GENARO H.
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I was overcharged. Now i see two payments charged but no credit. I dont know whats going on. Gonna check again in the morning.

Remi S.
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El cliente no dejó un comentario.

Edgar M.
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Never I will use this location, I was very difficult to get the key and they are trying to charge me for two days. I try calling customer service and the lady that was helping me hanged up the phone. And stated they were going to charge my card anyway for two day. I had the truck for 14 hours not 48 hours.

SEYED H.
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El cliente no dejó un comentario.

john S.
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H

angela R.
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Where do I start. It was the worst experience with U-uhaul. My first reservation was not honored because they did not have what I ordered. Called U-haul back and placed a second reservation. I had to wait four hours for that reservation. When I got there they did not have what I needed. I called U-haul for the third time. I received another reservation for a location not close to my home. I needed the truck so I went to the location. This added miles to my total that I was charged.. I feel I should be reimbursed.

RAUL S.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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