Comentarios del cliente para On The Road Again

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de On The Road Again

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Glynn R. en

Grado:

Not a bad experience.

Dustin K. en

Grado:

Site needs to be cleaned up, lots of junk and weeds and overgrown grasses fenced area. Looks very unprofessional. It was a scavenger hunt to find the car keys.

david M. en

Grado:

El cliente no dejó un comentario.

HEIDI B. en

Grado:

Very understanding to the horrible situation that the Helena location put me in.

Steven F. en

Grado:

Keep up good work !!

Gary P. en

Grado:

Very small area and tight quarters. Check in process is too complicated especially for an existing reservation. Too much paperwork too much information.

Mark T. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

Good service. Thorough explanations, which were helpful since this was my first time renting with UHaul. Convenient location. Equipment (cargo van) was nice and clean, and was easy to drive and load.

Daniel G. en

Grado:

Counter person was very up front, knowledgeable, and factual. It would be nice if everyone that did business was that "straight forward" about things.Good experience.

Eric J. en

Grado:

My wife and I rented a small trailer from this location. Approximately 90 minutes after we left for our destination, the trailer wheel went flat. We used U-Haul roadside assistance and waited a total of 4 hours by the side of the highway before the tire was finally replaced. The time we waited for repairs was approximately equal to the time we actually spent traveling. While we received a $50 refund, it should have been more like 50%.

Manuel C. en

Grado:

El cliente no dejó un comentario.

Patricia R. en

Grado:

great service

Glinda W. en

Grado:

Owner was surly and insulting; his young assistant was much nicer and apologetic. They do UHaul... as well as "auto repair" and "trophy engraving"... and insulting customers.

William W. en

Grado:

El cliente no dejó un comentario.

Geoffrey L. en

Grado:

El cliente no dejó un comentario.

Timothy C. en

Grado:

El cliente no dejó un comentario.

Markus E. en

Grado:

El cliente no dejó un comentario.

Nicole W. en

Grado:

Location allows you to return a vehicle after hours, but service in the area is not great- so the app didn't work. Add in extra time to call UHaul just in case the app doesn't load.

robert L. en

Grado:

Everything was great, professional, and very helpful !

susanne Q. en

Grado:

Have moving pads to rent and rope available to purchase.

Dustin M. en

Grado:

El cliente no dejó un comentario.

Steve F. en

Grado:

El cliente no dejó un comentario.

tijuanna S. en

Grado:

El cliente no dejó un comentario.

Christopher P. en

Grado:

Use the app to avoid problems thru safari/chrome. Guy at location was super pro.

Mike S. en

Grado:

El cliente no dejó un comentario.

Tina D. en

Grado:

The location is fine, but using the U-Haul app to check in was an absolute nightmare to the point where I do not intend on using U-Haul again (I’ve consistently used U-Haul for moves in the past. I started the check in process and it was radio silence for 30 minutes while it said pending approval. I was concerned that something was wrong so I tried to use the chat app. No one replied at 10 minutes in, 15 minutes in and 20 minutes in, so I called U-Haul. In the time I was on the phone, apparently the chat person responded and said they couldn’t get ahold of my provided phone contact so they canceled my check in and I had to start all over. It took me an hour and a half to check in when all was said and done. All it would have taken was for someone to answer me in chat to let me know that everything was fine and to continue waiting. This all resulted in a much longer day than needed and undue stress.

Tod D. en

Grado:

El cliente no dejó un comentario.

Alexandra P. en

Grado:

El cliente no dejó un comentario.

Elizabeth P. en

Grado:

El cliente no dejó un comentario.

Dawn M. en

Grado:

El cliente no dejó un comentario.

Cynthia T. en

Grado:

El cliente no dejó un comentario.

RHONDA N. en

Grado:

El cliente no dejó un comentario.