Customer Reviews for NWI Quality Auto Sales
(U-Haul Neighborhood Dealer)

97 comentarios

597 W US Hwy 30   Valparaiso, IN 46385

(219) 246-5713

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sábado
    10 a. m. - 5 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(219) 246-5713

597 W US Hwy 30
Valparaiso, IN 46385

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sábado
    10 a. m. - 5 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Emmett F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karlene H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean A. 
Clasificación:
5.0

everything was good

mario N. 
Clasificación:
5.0

This location stayed late to assist with us loading the trailer until the truck. Greatly appreciative!!!

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

Darlene was excellent to work with, very helpful, she also was very flexible, because our schedule kept changing to due unforeseen circumstances. Darlene was very professional, friendly and accommodating. Thank you very much, extremely happy. Sincerely, Dave

DAVE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathleen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

anna R. 
Clasificación:
5.0

These employees were very friendly and helpful. The area was very clean and inviting.

Steven N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
5.0

Customer service was outstanding! Only slight issue was I drove the truck less than forty miles. I put eight gallons into it. This left me four gallons too short and was charged for it. This puts the mpg at around 3.3. I believe the gas gauge may be faulty. I have no issue with what I was charged, it just seemed odd.

Matt W. 
Clasificación:
5.0

Awesome help great experience!!

Jeff G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent S. 
Clasificación:
5.0

Very friendly and helpful!!! Price was a bit high, but worth it.

Kristen V. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
2.0

Over charged me and the truck needed an oil change

BRANDON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carri M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank K. 
Clasificación:
5.0

A/c was Intermittently working.

DAVE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
5.0

Friendly and helpful staff

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan B. 
Clasificación:
5.0

Awesome place to rent a Uhaul! Staff there are very friendly and helpful. They go above and beyond to make sure you are happy! 5 stars

LYNN S. 
Clasificación:
3.0

Ride was a bit rough. The price I was being charged was way different than quoted about a 100.00 different. Set my reservation up at a local shop and had to pick up from another place that was quite a bit further away. The insurance was not explained to me. I probably would have passed knowing the cost after the fact.

JONATHAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin M. 
Clasificación:
5.0

Nothing ive rented from them a few times and there always good people.you should give them a raise....lol

James M. 
Clasificación:
5.0

Great place to do business with.

David S. 
Clasificación:
5.0

The owner was extremely friendly and helpful, he even opened early for us. I wold definitely rent from him again.

STEVEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clif H. 
Clasificación:
3.0

Bigger trailers and the cost of a box truck is absurd. I understand that with this time and the country being like it is. But it is really really expensive

Michael P. 
Clasificación:
5.0

I strongly dislike the UHaul website process with the numerous click throughs, so I called to reserve a cargo van. Darlene at NWI Quality Auto sales handled my reservation efficiently and she was delightful. Highly recommend ⭐️⭐️⭐️⭐️⭐️ Donna P

Donna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clif H. 
Clasificación:
5.0

Darlene was such a pleasure to work with

Patricia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN A. 
Clasificación:
5.0

Great customer service! The lady was very helpful and explained how the trailer worked. She even hooked it up for me! I would highly recommend this u-haul location!

Autumn J. 
Clasificación:
5.0

I have rented u-haul trks or trailers many times over the years and dealing with Darlene was by far the easiest and most knowledgeable of any other location. I would definitely recommend using this location over any other in this area . Thank You !! 

Robert G. 
Clasificación:
5.0

Excellent dealer. Will rent from this location again.

Predrag V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristi H. 
Clasificación:
5.0

Very pleasant to deal with. Trailer was perfect. Gracias

Randy B. 
Clasificación:
5.0

Good service. Highly recommend.

DOUGLAS M. 
Clasificación:
4.0

Maybe add drop-off instructions for after hour drop-off to the app

Mathew A. 
Clasificación:
4.0

El cliente no dejó un comentario.

BURGESS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica M. 
Clasificación:
3.0

It would of helped if they walked around the truck with you and showed you how to work different things. The ramp was very dangerous to walk down

PENNY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMIR Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROMEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SURIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIANNE A. 
Clasificación:
5.0

The team here was great - professional and friendly! They went above and beyond to make sure everything was good for my rental. I was running late and called them and they stayed late on a Friday night. Then my receiver ball was not the right size they had one I could use. I really appreciate them and highly recommend!

Suzann H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia G. 
Clasificación:
5.0

I really want to recommend this Rental location. No improvements needed!

STEPHEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad N. 
Clasificación:
5.0

GREAT PEOPLE TO DEAL WITH !!!

BRIAN M. 
Clasificación:
3.0

Drop off was my best experience with this 26 foot truck

ALEXIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris W. 
Clasificación:
4.0

N/C

James F. 
Clasificación:
5.0

My reservation was for the location in Schererville but I had to drive to Valpo to pick up a trailer because the trailer I was supposed to receive was not returned. This was the second problem with my reservation. Two days before I was supposed to pick up my trailer imy reservation was switched to a larger trailer. I appreciate that the price was the same but now I was pulling a larger trailer both changes to my reservation were because the other trailers were not returned on time. I think you need to make the penalty for not returning the trailer on time more harshe such as 100 dollars per hour past the return time or something.

Patricia N. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY S. 
Clasificación:
5.0

The availability of equipment online can be more direct.

Ernesto M. 
Clasificación:
5.0

The person, Darren, who helped us when we picked up the truck was exceptional. He was very helpful, customer oriented, he made it so easy for us.

Kalsum Amalia K. 
Clasificación:
4.0

Very friendly

Emilly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
4.0

This location doesn't need improvement. However the online reservation sucks. Twelve days before needing the truck I placed an order and 4 hours before my pickup time got a call that they didn't have my truck so if I wanted a truck I would have to drive 50 miles to pick it up and 50 miles to my home instead of 6 miles to get it and 6 to drive home. I was told I would get this bigger truck for the Same price but that didn't happen. And I gave back more gas only because we filled it not knowing how much it would take to drive it back 50 miles and didn't want to pay $4.50 a gallon and a $30. Convince fee. Big problem is I need a truck in two weeks to finish moving out and I don't know if I will use uhaul or someone else since it doesn't matter if you reserve a truck in advance. Very disappointed.

MARYLYN S. 
Clasificación:
5.0

Very nice location. Easy pick up and drop off. The owners are very nice and knowledgeable.

STEPHEN B. 
Clasificación:
4.0

I was bounced around from location to location for my rental that I reserved a month ago. Uhaul sucks

James B. 
Clasificación:
3.0

We did the 24 hour drop off after the business was closed for the evening. The parking lot was locked at both entrances so we had to park and leave the truck outside of the lot.

Kaylyn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur L. 
Clasificación:
5.0

Excellent customer service from all staff members, very friendly and accommodating.

Michael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ZACKERY JAMES R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amber H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Excellent people great friendly service

BRADLEY B. 
Clasificación:
5.0

Nothing cleanest vehicles/ trailers out there. The owners are extremely nice and follow up. The best place to rent from.

THOMAS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daren B. 
Clasificación:
5.0

NWI - great people to work , convenient location.

JAMES T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
No se han enviado comentarios para esta ubicación.

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