I was double charged for a â€œlateâ€ return when actually I returned the truck over 2 hours earlier than was recorded. I was charged for damage protection that I did not consent to. Now Uhaul will not answer my calls or respond to emails.Drew N.
Customer Reviews for Nursery Road Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Damion P.
The billing is insane as I drove 116 miles . I received the truck with 1/4 and replenished the fuel to the same level. U Haul billed me for fuel and an insurance which I declined. My personal Gieco covers rentals .. not a great experienceBrent Y.
El cliente no dejó un comentario.Robert C.
Close that location is betterShah F.
Francis was such an excellent attendant, friendly, helpful, and he was even there after hours to assist. Hire more people like him!Benjamin C.
When UHaul changes the pickup location why not notify the customer of the change rather than the customer finding out or their own?Richard K.
The truck headlights was horrible if you're intending to drive at night. Great experience with the agent that I worked with, he was amazing!Ndubuisi A.
The location I was to pick up the vehicle did not have the 15 footer as requested. I was forwarded to another location that also did not have a 15 footer. I was finally told to drive outside of the city to pick up a truck, however, because it was 2 hours late I had to reschedule my pick up. I will be sending an email shortly to express more regret.Albert T.
I had to go 35 minutes out of the way to pick up the truck because u changed the location pick up on me 2 days prior to me picking up the truck. I also had to wait an additional 40 minutes because the contract for me to sign was not ready and printed out. And once the guy printed out the contract it was incorrect. I do not recommend any one using u-haul for one way trip because all they do is screw u over and then screw you over some more.Glinda L.
Though the truck was clean, the gas tank was on empty and the dash read 22 miles to empty. Also, there was none of the usual items, blankets, handtruck, in the vehicle.NATHANAEL S.
El cliente no dejó un comentario.TAYLOR W.
El cliente no dejó un comentario.JAMESRICHARD M.