DANGEROUS DROP OFF LOCATION. did an after-hours return here, pitch black street. Looks like the location is built into someone's home with drop box posted on the back of the property. Felt as if I was trespassing. This location waited 2 MONTHS to close out my rental, hitting me with an incorrect $10.00 over mileage charge 60 days laterâ€¦Ryan N.
Customer Reviews for Not Too Shabby
(U-Haul Neighborhood Dealer)
Hewitt, TX 76643
Servicios en esta ubicación:
- Mon–Fri10 a. m. - 5 p. m.
- Sábado10 a. m. - 6 p. m.
- Domingo1 p. m. - 5 p. m.
- 12/10/2022 - 12/12/2022: cerrado
- 12/15/2022 - 12/19/2022: cerrado
- 12/24/2022 - 1/1/2023: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jason C.
El cliente no dejó un comentario.Shelia R.
Good jobChad S.
El cliente no dejó un comentario.Elaine A.
Couldn't find the key box near the back door there was a lot of wood in the way. Other than thatJohn C.
The place was closed and I rented the truck for 6 hours but only got 5, it was an awful experienceDavid H.
El cliente no dejó un comentario.Patricia B.
El cliente no dejó un comentario.DEAN W.
El cliente no dejó un comentario.William P.
El cliente no dejó un comentario.Nonette B.
A family emergency came up so no one was there. I had to use their truck use app and their lock box was so cluttered being disabled was very hard for me to get to.Nathan A M.
Super convenient. Owners were great and made sure we had everything we needed.Richard S.
Jerry was a great fella to work withâ€¦â€¦ Very helpful and amicable.DOUGLAS H.
no one was at location when i returned vehicle so called uhaul cust service to notify i left keys in drop boxJuan F.
Correctly record mileage at pickup and drop off and advise your customers to take pictures of the odomoter at both locations to avoid being over charged. Also have the pickup and drop off locations show the odomoter to the customer when they record the mileage on the vehicle.JACK C.
was given this location to drop the car dolly off at. went in made sure it was ok then after i dropped the car dolly off was told they don't take car dollies there. so i had to load it back up myself and take it to another location 12 miles away. This trip had a few problems and all were from U-haul.FRANKLIN A.
Didn't have the furniture doll I orderedStanley W.
The location was fine. But my experience with UHaul and renting the truck was horrible. I will never get a uhaul again.Kaitlin S.
El cliente no dejó un comentario.DOUGLAS T.
El cliente no dejó un comentario.DEBRINA M.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.Robert V.
The locks for the keys were in bad shape.Justin W.
Don't lead customers on with reservation guarantees that aren't true. I reserved a truck five days in advance only to find out at 4:30 PM on a Saturday that the truck was not available for a Sunday move. The UHaul care team representative wasn't able to help me at all. I happened to run across an after hours pick up location where I could rent a truck with my smart phone. Unfortunately, it was smaller than the one that I originally reserved and I had to make multiple trips. Thankfully it was an in town move.Roger M.
Jerry was immensely helpful and very accommodating. I have already recommended him to a couple of friends. First rate customer service!Wade T.
El cliente no dejó un comentario.Billy B.
Nothing ! Jerry was very good he understood my needs and took care of it.ROBERTO S.
All goodStoll S.
El cliente no dejó un comentario.Ann C.
Business not open on the day I was scheduled to drop off. Next day wasn't scheduled to open til 11am, scheduled drop off time was 9am. At 11:30, still no one at the business. I called the number and the guy said he was sick , not coming to work today. What an awful UHaul dealer!Michael V.
Nothing. Was perfectTroy S.
El cliente no dejó un comentario.Ryan C.
Very reputable and reliable.AMANDA C.
The staff here were super friendly and helpful. He helped me hook the trailer to my car. We visited for a moment. Very nice people.William C.
Service was excellent and location convenient.Debra A.
El cliente no dejó un comentario.Kimberley Shea K.
El cliente no dejó un comentario.Willie C.
El cliente no dejó un comentario.Melissa R.
El cliente no dejó un comentario.Melissa J.
El cliente no dejó un comentario.Michael B.
No improvement is needed at this locationAPRIL R.
El cliente no dejó un comentario.Edwin M.
I was told if I returned the trailer earlier I would get credit but that was no turn I rushed to get done and get it back one nothingJames S.
El cliente no dejó un comentario.Travis B.
Do not charge their credit card without telling them. And do not issue a refund if you dont plan on actually refunding the money. And the customer service guy was very rude.Michael B.
The working team there did an excellent job taking care of my reservation. Professional and friendly, my transaction went smoothly, thank you!Andrew H.
El cliente no dejó un comentario.FRANK D.
Everything was great! Just keep doing what you are doing!!!!!tammy M.
El cliente no dejó un comentario.Mary B.
Great to deal with I will go back to this uhaul placeRONALD J.
The representative that helped us connect our vehicle and helped complete the sign in process, was very friendly and helpful. We found an unmarked dent and he took photos and documented it on the spot. I like using Uhaul trailers because I feel they are heavier and safer than most trailers and they track behind the tow vehicle, very well and are stable. Most trailers I've rented have been very clean and in good shape. They've had a few dents bit that comes with rental trailers and hardwareJohn C.
El cliente no dejó un comentario.Thomas W.
I have no suggestions my experience was greatGene P.
El cliente no dejó un comentario.Irene N.