Customer Reviews for Not Just Antiques
(Distribuidor de U-Haul del vecindario)

61 comentarios

19111 Bothell Way NE   Bothell, WA 98011

(425) 483-8477

Horarios de la ubicación

  • Lun. - sáb.: 11 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(425) 483-8477

19111 Bothell Way NE
Bothell, WA 98011

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 11 a. m. - 6 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything was perfectly easy to pickup and easy drop off. Very good! I think I was the 2nd person to rent it and use it.

LISA ASHLEY R. 
Clasificación:
3.0

The truck had a oil leak that left a huge oil stain on my driveway. But the truck was clean.

BARBARA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce H. 
Clasificación:
4.0

During the check out time only I got to know about additional verification i.e., uhaul will call my friend or my company number. Beacuse of this in the last minute some time got wasted.

Sarat Chandra K. 
Clasificación:
4.0

El cliente no dejó un comentario.

WENYI L. 
Clasificación:
2.0

Paid for dolly and there wasn't one in the vehicle. Asked cashier and was told they didn't have one when it was supposed to be guaranteed, and if I wanted one I would have to stop in another U-Haul location and take one from them. I began to wonder how many stops it would take for me to get everything I needed. Luckily the excellent folks in Sheridan Beach were able to help me. I had previously had a booking I had to cancel with them and their service was stellar, I wish this had been my pickup location for this trip.

Dawn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timur K. 
Clasificación:
5.0

El cliente no dejó un comentario.

janice V. 
Clasificación:
5.0

I had to go into the store the day before the scheduled reservation to pick up the keys as they were not open at the reserved time. this should have been made clear when reservation was made online. Staff was exceptionally helpful and pleasant to work with - would use this location again and recommend to others.

DAVID SETH H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Julia S. 
Clasificación:
5.0

The person at the location was excellent. Very helpful and informative. First time the rental was totally paperless because of the phone app. It worked great. She help me through it step by step. I would definitely recommend this location

JOSEPH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY EVAN R. 
Clasificación:
5.0

Nice people, nice place -- I will rent here again.

ROBIN B. 
Clasificación:
5.0

I used the online site, the phone number provided when I called I was on hold for over 1:00hr,

GORDON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cassandra H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEKSANDR V. 
Clasificación:
5.0

It was a great experience, she was responsive and informative, Kudo's and our thanks for making it so easy!!!

STEVEN G. 
Clasificación:
4.0

Make the U-Haul pick up site immediately obvious. As it was conjoined with another store, I was not immediately sure where to go. Other than that, it was a positive experience. Had no troubles with the vehicle whatsoever.

Eamon T. 
Clasificación:
5.0

Quick, easy, friendly service. The only thing I wasn't informed about was the after hours drop box. When I was returning, the location was closed, I thought they were still open, even though the drop box for keys is orange I almost didn't see it. Overall very happy with the service and experience! ¡Gracias!

ROYA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MORGAN C. 
Clasificación:
2.0

I thought it was going to be a quick seamless transaction. It wasn't the attendants fault but I waited over an hour to receive vehicle when I had signed up on line for quick check out.

JESS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIRGINIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN C. 
Clasificación:
5.0

Utility Dolly was too heavy, and it's hard to use.

MYEONG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRANT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F. 
Clasificación:
5.0

Please update your website to show that this location is not a 24/7 pickup location

MAXINE C. 
Clasificación:
5.0

Maria and staff went above and beyond. Thank you!

JOSEPH H. 
Clasificación:
5.0

Quick and easy

KELSI K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
5.0

Nice truck! Staff was very helpful! Thank you

ERIN ELIZABETH P. 
Clasificación:
5.0

Very friendly employees. Didn't take long. Equipment was good. I would use them again

PATRICK F. 
Clasificación:
1.0

I paid for a dolly, I never got one and I got charged for it.

DANAE L. 
Clasificación:
5.0

Service was good and was quick. No complaints or improvements to suggest.

ADAM Y. 
Clasificación:
3.0

Having to wait between store customers was hard and things changed from what I was told on phone which made it very confusing.

KETURAH T. 
Clasificación:
5.0

Best experience with u-haul I've ever had. The location is unorthodox (inside of an antiques store), but the service was fast and extremely friendly. I would drive out of the way to go to visit this location since they were so nice and easy to work with.

PETER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH EDWARD C. 
Clasificación:
2.0

Store needs to open on time so we can pickup keys right at 11am. We were waiting 15mins before someone opened the shop to give our key. The iPhone application is terrible and didnt allow for quick checkin. Trucks were dirty and didn't feel mechanically sound.

Kaitlyn F. 
Clasificación:
4.0

Truck Drop off was redirected TWICE. Very impactful and inconvenient. This site was great but UHAUL was AWFUL!

Jefferson R. 
Clasificación:
5.0

make more trucks available

KIRK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristine A. 
Clasificación:
3.0

Like the Kenmore drop off better, and that is what we were scheduled for.

SAMUEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

TYLER J. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS P. 
Clasificación:
4.0

The Uhaul itself was the best I've ever seen. So clean and well-maintained. The person at the site, however, could use some training.

JORDAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY ROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
1.0

I've been uhaul user many years; this time I booked 2 days for a cargo trailer from 12 pm 3/30 - 12pm 4/01, it's a 2 days rental. I got the trailer from a antique store(yes, an antique store, only one lady there). Price printed on website. When I return it on time, the lady trying to charge me 3 days and told me from 3/30 - 4/01 is 3 days! What a surprise! I don't know how can this happen... I believe you chose wrong agent and it will hurt uhaul reputation for long term. Still like uhaul, your products and most sites are great.

HUIDE Y. 
Clasificación:
5.0

The woman who helped me out was amazing! Super friendly and just a great person to be around. I will definitely be going back to the location again for all my rental needs.

TREVOR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick V. 
Clasificación:
2.0

They aren't COVID safe and one of the employees wasn't wearing a mask when I came in to pick up the keys. This made me feel extremely unsafe. I also couldn't do contactless pick up because they don't have a uhaul lockbox even though uhaul advertises that they do.

Megan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD P. 
Clasificación:
5.0

Great location, very quick and easy.

ANTHONY N. 
Clasificación:
5.0

Friendly staff, and had clean equipment for moving along with a good variety of different moving equipment available for rent

ALEXANDER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEN M. 
Clasificación:
5.0

The owner of the store was very helpful and respectful.

Ryan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIK S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexander M. 
No se han enviado comentarios para esta ubicación.

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