Customer Reviews for Nosso Auto
(U-Haul Neighborhood Dealer)

597 reviews

39 S Main St   Cedar City, UT 84720
(This is in the Old Lunt Motors Building)

(435) 267-0229

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(435) 267-0229

39 S Main St
Cedar City, UT 84720
(This is in the Old Lunt Motors Building)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Shirley D 
Rating:
4.0

Driveay is severe

Patrick S 
Rating:
5.0

Everything went great.

Dennis A 
Rating:
5.0

everyone was very helpful

RAY W 
Rating:
5.0

This is the best Uhaul experience I have had. The guy at the counter was super nice and very helpful. The equipment was beat up and dirty but it did the job

Tohy P 
Rating:
5.0

Everyone was very friendly and helpful. They took time and care to help us attach the trailer as its been many years since I've done so. Thanks for such a pleasant experience.

SEAN M 
Rating:
5.0

Customer did not leave a comment.

Christopher P 
Rating:
5.0

There was confusion around the correct drop off location. My reservation confirmation read drop off in Cedar City Utah, the contract read cedar city but I received a text stating the drop off location was in Salt Lake City. The haul person on Cedar city was very helpful and called someone to confirm cedar city wads the correct location.

Robert W 
Rating:
5.0

Customer did not leave a comment.

Gina C 
Rating:
1.0

Customer did not leave a comment.

Michael C 
Rating:
3.0

Picking the truck up took some time as we had to wait for someone to help us.

Christina H 
Rating:
5.0

Customer did not leave a comment.

STEVE A 
Rating:
5.0

All is good. Thank you

Janie C 
Rating:
3.0

Just ok

Michael R 
Rating:
5.0

Awesome service. Thank you

Israel V 
Rating:
3.0

Kind of a weird experience, as that isn't their primary business, but got things checked in ok....I guess.

Gregory S 
Rating:
4.0

The location was not open for business when I turned in, I used to APP to turn in the trailer.

Brian B 
Rating:
1.0

The battery on my U-Haul died or should I say would not let me allow it to start without a jump! I called the. “ service “ that was states in my contract ! To NO AVAIL I WAS LEFT SITTING ON THE SID EIFNTHE HIGHWAY! A truck driver finally helped me and I got the U-Haul back late and they are trying to charge ME 256.00 more dollars! I am appalled and very upset. I would advise to only rent U-Haul from an actual U-Haul company not a side dealer . I had no idea Nasso auto was not an actual U-Haul participant

Christina N 
Rating:
4.0

I was told I could get that trailer for 100.00 because I rented the truck bit for all of it I was charged almost 800.00. I appreciate uhaul but the discount would have been great. Senior citizen.

pam r 
Rating:
5.0

The vehicle does a lot of chugging. I accidentally locked myself out of the vehicle. Would be good to have power locks, and normal key or a spare key.. Accidents are waiting to happen for old school lock systems.

Ryan B 
Rating:
5.0

Customer did not leave a comment.

Scott M 
Rating:
5.0

Customer did not leave a comment.

Kordell B 
Rating:
5.0

Very good customer service…

Carlos B 
Rating:
5.0

Customer did not leave a comment.

Cary P 
Rating:
4.0

Both locations were great we drove through a awful snow storm which caused us to have to extend the rental and they were great about it and didn't charge us any outrageous extra fees. Thank you kindly we appreciate your understanding and help with our already very stressful move. Highly recommended

Ambree B 
Rating:
5.0

Customer did not leave a comment.

Matt S 
Rating:
5.0

Customer did not leave a comment.

Amanda J 
Rating:
5.0

Everyone was friendly and respectful!

Braden D 
Rating:
4.0

Customer did not leave a comment.

Jake J 
Rating:
3.0

Customer did not leave a comment.

mary h 
Rating:
3.0

Did an online drop off, so had no communication with the staff.

Debbie C 
Rating:
2.0

No one was there. It was an almost empty gravel lot. There was no one at the drop off location.

Marlene M 
Rating:
5.0

Customer service was good. One of the straps on the trailer was difficult to work with. Center said they would fix it.

Hilton V 
Rating:
5.0

Very positive and helpful

Mara T 
Rating:
4.0

Very helpful location for drop-off. Courteous and professional

William W 
Rating:
5.0

Customer did not leave a comment.

marissa m 
Rating:
5.0

Great customer make easy

Joshua H 
Rating:
5.0

Customer did not leave a comment.

KEITH L 
Rating:
5.0

I had a very pleasant experience with the people that work there.

Michael C 
Rating:
2.0

Customer did not leave a comment.

Brian T 
Rating:
3.0

Customer did not leave a comment.

Jeffery S 
Rating:
3.0

Customer did not leave a comment.

jason m 
Rating:
4.0

Courtesy of addressing customer present instead of make wait as you attend to phone calls.

ERIC M 
Rating:
3.0

Customer did not leave a comment.

Douglas B 
Rating:
3.0

They were closed and it was only 1130am.

Deborah L 
Rating:
5.0

Good staff. Very cool shop cat welcomed us. The 5 day minimum charge for rental is ridiculous. I had the car trailer 3 days and was charged for 5, when questioned I was told that is the way it is. Wish there were other choices.

ROGER G 
Rating:
5.0

Customer did not leave a comment.

Jeff F 
Rating:
1.0

Seee notes above

RODOLFO R 
Rating:
3.0

Helped us out in an emergency. Very professional and understanding.

Charles J 
Rating:
5.0

Customer did not leave a comment.

Allyson F 
Rating:
5.0

Customer service was great

Paula M 
Rating:
5.0

Customer did not leave a comment.

Edgar J 
Rating:
1.0

Customer did not leave a comment.

Camio H 
Rating:
5.0

Very clean van. Easy to use …

John B 
Rating:
5.0

Customer did not leave a comment.

Monte M 
Rating:
5.0

You were very accommodating, thank you

GREGORY A 
Rating:
5.0

Customer did not leave a comment.

ian d 
Rating:
1.0

Uhaul fella was rude condescending blowing vape rips while hooking up trailer with a foot of snow he laughed about me having to shovel out when i get home Upon return i was waiting on line as he saw me, tells me to park trailer in a tough awkward spot, and proceed to say im 15 minutes late and said he would wave the full day charge after i told him he was 15 minutes late the morning of pickup, also saw him rent a box truck to a fun family with 3 young kids and said they were good to go, as my wife noticed that 1 of the tail lights were not working, Just unbelievable, the service these days

stephen f 
Rating:
5.0

Very helpful

Roger F 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Customer did not leave a comment.

Clark T 
Rating:
5.0

Great

Goldie W 
Rating:
4.0

Customer did not leave a comment.

carol s 
Rating:
5.0

Okay I have rented uhauls before and this location is very nice people are friendly definitely. The truck was clean for the most part so I am not going to complain to loud about it it definitely could have been a little more clean there was soda residue on the center seat and so forth. The thing I don’t understand is why your mileage is at .86 a mile I don’t remember it being that high or remember at all for being charged for in town use just replace the fuel and drop of I used it for 2 hours and 7 miles altogether i honestly think $68.00 and some change for a two hour 7 mile deal is really not that fair to your customers for a in town use I think that’s a little high but I understand cost of things but next time I may just stick with driving my own trucks. Just to save that money my own truck would not costed me 10 bucks to do the in town move. I live in cedar city moved a family member from my house to there own place in cedar city I think that the cost of the truck taxes and fuel should be charged not honestly miles for in town use. Overall uhaul is still a first pick for me.

John k 
Rating:
3.0

This location was the 3rd one we were sent to. One didn't have our truck, the next location the truck was broken.

Anita H 
Rating:
4.0

Customer did not leave a comment.

patrick c 
Rating:
2.0

Customer did not leave a comment.

Alex N 
Rating:
5.0

Nosso has friendly and efficient staff. A good experience.

David H 
Rating:
5.0

Customer did not leave a comment.

Tammy P 
Rating:
5.0

Customer did not leave a comment.

Kim M 
Rating:
2.0

Customer did not leave a comment.

Alisa C 
Rating:
5.0

Customer did not leave a comment.

Joshua O 
Rating:
3.0

We did not have any contact with a personal nor did we enter the facility as it was closed

Nicole B 
Rating:
5.0

Very friendly and helpful!

Brian S 
Rating:
4.0

Customer did not leave a comment.

Kerry B 
Rating:
2.0

Customer did not leave a comment.

Jamie C 
Rating:
4.0

Customer did not leave a comment.

Duane F 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

It was great. They worked with us on everything. Can't think of a thing to improve it.

Keisha C 
Rating:
5.0

Customer did not leave a comment.

Charles L 
Rating:
4.0

The lady up front was really nice. Place was clean and super welcoming.

Cinnamon M 
Rating:
4.0

Customer did not leave a comment.

Amy B 
Rating:
5.0

Customer did not leave a comment.

Joe E 
Rating:
5.0

Customer did not leave a comment.

Nicole J 
Rating:
3.0

Customer did not leave a comment.

Dwight A 
Rating:
5.0

Customer did not leave a comment.

Danny I 
Rating:
5.0

We were happy with the service and the timely way our needs were responded to.

rick p 
Rating:
4.0

We had some issues with the trailer lights and wiring harness, but the staff here was very helpful and worked to resolve the issue.

Weston C 
Rating:
5.0

Customer did not leave a comment.

Jason B 
Rating:
5.0

Customer did not leave a comment.

Austin P 
Rating:
5.0

Customer did not leave a comment.

Aaron W 
Rating:
1.0

Was charged for two days. Only had it one day.

RANDY D 
Rating:
4.0

The reason I said that the equipment was not clean because the entire cab was full of cat or dog hair. I don’t have allergies or any reactions to that kind of dander but some of my family does and others may. It didn’t seem to be a priority to whoever was responsible for taking care of it.

Rodger U 
Rating:
5.0

Customer did not leave a comment.

Chris L 
Rating:
5.0

Customer did not leave a comment.

Patrick A 
Rating:
4.0

Customer did not leave a comment.

Ammon B 
Rating:
5.0

Very friendly and attentive

Don H 
Rating:
3.0

Customer did not leave a comment.

Dwight A 
Rating:
5.0

Customer did not leave a comment.

Jerry C 
No reviews have been submitted for this location.

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