Customer Reviews for Norval Convenience
(U-Haul Neighborhood Dealer)

240 comentarios

525 Guelph St   Norval, ON L0P1K0

(905) 873-8393

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 7 p. m.
  • Sáb.: 9 a. m. - 7 p. m.
  • Dom.: 9:30 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(905) 873-8393

525 Guelph St
Norval, ON L0P1K0

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 7 p. m.
  • Sáb.: 9 a. m. - 7 p. m.
  • Dom.: 9:30 a. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

First time renting a truck from UHaul. Norval Convenience made the experience a joy! Great staff working there and I would highly recommend this location to friends and family.

PASQUALE D. 
Clasificación:
5.0

The folks at Norval Convenience are amazing! They were kind, courteous and professional. I would 100% recommend this location. In fact, I already have.

PASQUALE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bikram S. 
Clasificación:
5.0

Everything just did not add up. I even got charged for a dolly I did not take. Very dodgy store. Not a pleasant experience at all. Definitely won't go back

Olayinka S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MASSIMO C. 
Clasificación:
4.0

El cliente no dejó un comentario.

sushil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOELILEEN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noel H. 
Clasificación:
4.0

El cliente no dejó un comentario.

sean W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noel H. 
Clasificación:
5.0

We rent from this location often for our business, they are our number choice. We receive the absolute best service each and every time. They are friendliest and most genuine and will go above and beyond for their clients. Once again a million Thank You's for all that you do !!

Kori K. 
Clasificación:
5.0

Could not be any better in spite of challenges that had to be dealt with

OKSANA DR S. 
Clasificación:
5.0

Excellent custmer services

himanshu K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rex Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

GURPREET SINGH D. 
Clasificación:
2.0

Truck was very old, noisy and it doesnt have rear view mirror.

Amol J. 
Clasificación:
5.0

Robert and Shirmilla are the best, treat you like family

PHILIP C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa P. 
Clasificación:
5.0

No improvements needed - the service was fast, efficient and overall excellent! I will definitely return to this location in the future.

Saira D. 
Clasificación:
1.0

Unprofessional merchant truck return at 3:00 pm on the same day but check in by merchant next day at 12 pm

Deepak G. 
Clasificación:
5.0

They provide the best customer service amongst all Uhaul locations in the area !!

Mohit D. 
Clasificación:
5.0

At this location... The only thing that could have been better is it was for free... or maybe delivered...lol.. Great experience!

Rocco G. 
Clasificación:
5.0

El cliente no dejó un comentario.

yomi O. 
Clasificación:
5.0

Best location in Halton Hills. Best people who rent the equipment

emilio F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD S. 
Clasificación:
4.0

The fuel fee was charged when I have refilled, I have a photo of fuel level when returned, I want a refund for the extra fuel charge, I can send the photo to confirm.

Ted S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET L. 
Clasificación:
5.0

Nothing. This is a very efficient business

Dana D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD R. 
Clasificación:
3.0

Friendly and helpful staff

Massimo P. 
Clasificación:
5.0

¡Gracias!

Andrey K. 
Clasificación:
5.0

Uhaul location experience was perfect. Website however can be improved to search better. It took me 16 searches to finally find what I wanted.

Vyom S. 
Clasificación:
5.0

Awesome. Fast and very helpful. Shamila and Rob are great! Made moving day less stressful for us. Thanks. I will def use them again and should I need to. And I will recommend them any time I can. Terry

TERRANCE M. 
Clasificación:
5.0

nothing the service was above expectations!

Navroop S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREAS F. 
Clasificación:
5.0

The people at this location were very professional , super accommodating and a pleasure to do business with. I have rented numerous times from other locations. This location in Norval was by far the best experience to date.

FIONA D. 
Clasificación:
5.0

Great people running this location!

VAHID A. 
Clasificación:
5.0

Great service very friendly I'll definitely recommend this location

ROBERTO N. 
Clasificación:
1.0

I never got the code that i was expected to get my keys from, had to wait on call and chat for 45 mins to finally get things going. It was beyond frustrating to say the least.

Piyush V. 
Clasificación:
5.0

El cliente no dejó un comentario.

BUNTY K. 
Clasificación:
5.0

Very kind, friendly and helpful staff at this location.

Lesley H. 
Clasificación:
5.0

Amazing, fast and easy. Great experience at this location.

Kristina L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
3.0

Get a fucking drop box!

Allan H. 
Clasificación:
5.0

Transmission in desperate need of repair . Would not shift gears properly .

BERNARD R. 
Clasificación:
1.0

I was charged for 150Km of use and I only used 104km. I am unable to reach Uhaul customer service as they make you wait for hours for any issue. Further I had to request an inspection of the vehicle after returning it... something that any provider should do when their security has been returned.

Sunil D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryne D. 
Clasificación:
5.0

Definitely the best U-Haul experience I've had yet and I've used 8 different U-Haul locations. Unfortunately, did not have boxes for transporting cups.

Kurtis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN H. 
Clasificación:
1.0

Should stop cheating customer

Pawandeep B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathew Liam S. 
Clasificación:
3.0

Be advised that a dolly is not readily available. Lower the cost. It cost me over $240 for the use of a 15 ft. truck.

STUART M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohit D. 
Clasificación:
5.0

Can't say enough of the friendly and professional assistance. No improvement comments to date, keep up the great work. Thank-you.

Frank D. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK V. 
Clasificación:
5.0

Cant think of any improvements needed. First time renting U-Haul and it went very smooth. Very pleasant people to deal with at this location.

RICHARD C. 
Clasificación:
5.0

Best customer service. Would recommend this location as their level of service is A+

sadoor K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Othman A. 
Clasificación:
5.0

Amazing service! Great location!

BETHANY LEE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave V. 
Clasificación:
2.0

I was able to complete the return my equipment without issue thanks to the online reservation system…but when it came to drop the keys..there is no drop box on site.. and the location had a sign that it is closed until Tuesday, March 22 — so I need to go back to return my keys when they're open again which is inconvenient.

Brieta C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael I. 
Clasificación:
5.0

Friendly and helpful staff.

Nathan K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kavir S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Varinder D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ishwinder S. 
Clasificación:
1.0

Overcharged me

GURBIR SINGH B. 
Clasificación:
5.0

No complaints at all. The vehicle was there and ready. The people who run the store there are amazing and very helpful. Overall a great experience.

Adrienne M. 
Clasificación:
5.0

Amazing service! There was a delay in the truck being dropped off from the previous rentor but they were able to quickly rectify the issue and I was in another truck within minutes! Great customer service and very efficient! Thank you again.

BETHANY LEE E. 
Clasificación:
3.0

El cliente no dejó un comentario.

BHAGATPREET SING B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin A. 
Clasificación:
5.0

The business owners in Norval were incredible. Nice change from the usual encounters these days.

JOHN M. 
Clasificación:
5.0

Wonderful service, thank you! For my lessoned learned, I did not fully read that my mileage would cost me that much more. I had to drive approx 65 to 70kms in total for use. I ended thinking I would spend $50 max with tax, instead it was $120 total overall. My bad.

Frank D. 
Clasificación:
4.0

The last experience I had with this location was terrible. I dealt with different staff this time and all was great!

Edward V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Varinder K. 
Clasificación:
5.0

I wanted to make sure that I got the review correct. The trucks were amazing and did the job wonderfully well. The staff at Norvel convenience were excellent and provided me service that was beyond what you would expect so I highly recommend them. I did however misunderstand what they said and that problem is what I take responsibility for- they explained everything properly and I misunderstood the conversion from Canadian to American dollars. I will definitely do business with them and U-Haul again! Please disregard my previous negative review and enjoy the trucks!

GIOVANNI A. 
Clasificación:
1.0

The TRuck was great but the rate was in error - I was quoted .83 cents per km but was charged 1.43 - almost double the quote - I will be disputing this discrepancy and I WANT THE REMAINDER RETURNED! Plz call 647 278 6640

GIOVANNI A. 
Clasificación:
1.0

I reserved a dolly that wasn't available but was told I'd have to pay additional for the larger option, there was no fabric there to protect furniture and there was no ramp on the vehicle. Also, I forgot my phone in the vehicle and called the location for 2 days with no response to find out they were closed (due to family emergency, told by neighbouring pub) even though the website showed them as open( they could have changed their voicemail, I visited the location Sunday and Monday. (No note on the door, just the closed sign. Called the 800 customer service number, they sent an email, no response from them either. Then to get an extra 40$ charge on my credit card with no clear explanation why even though they sent a ereceipt. I wouldn't use this location again.

UNDINE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zoe C. 
Clasificación:
5.0

I had an amazing experience at this location! The owners are so happy and inviting. A very pleasant and inviting store. ¡Gracias de nuevo!

Bethany E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAHENDRA PRATAP S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEN S. 
Clasificación:
5.0

Super friendly, quick and amazing service! Better than any location I have ever been to. The one I spoke with in Mississauga earlier in the day was a complete jerk.

Stuart C. 
Clasificación:
5.0

El cliente no dejó un comentario.

nelson B. 
Clasificación:
5.0

Already service is excellent

Rajeshkumar A. 
Clasificación:
5.0

Improve the UHaul app for early pickup. It did not work. We were on hold for over 30 minutes at 8am. It was a real headache. Thankfully the store owners came in early and helped us get on our way. They were super friendly and helpful. Definitely recommend this location.

Sharron G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIANJ H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
5.0

Very pleasant and efficient.

Jennie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN A. 
Clasificación:
4.0

El cliente no dejó un comentario.

TODD I. 
Clasificación:
5.0

Robert & Shirmilla at Norval Convenience were fantastic. .very friendly and helpful. I would definitely deal with them again. .

BERNARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW B. 
No se han enviado comentarios para esta ubicación.

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