Working with Bill was a pleasure. He is efficient and knowledgeable. I have other choices when it comes to U-haul locations (most are closer to home), but I will choose to do business with Bill. Thanks for the great customer service!
Mack C.
Customer Reviews for Northside Mobile
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Great service! I was running late for my 2:30pm drop off and they extended my time to 4:30 with no problems. Definitely recommend this place.
Francesca Y.The agent worked above and beyond to get my lights to work with the trailer.
Donald G.Great service
Robert L.Lock boxes not marked. No one available to help, not even via a 1-800 number.
Keith P.Always friendly service! Thank you!
julie S.This has been the best place to rent a U-Haul. The guy running the counter is great, nice, and knows his stuff. In and out. You are upfront with everthing. Love renting from this location.
Dan V.Fast friendly service
Bruce B.Great staff!
Barry G.Lower prices
mike C.the staff is very friendly everything super good
MARTIN A.Great service
Jose Q.Vehicle was dirty on inside and smelled like smoke
Dennis S.Excellent service!
Robin D.Perfect experience! I love the computer pre check-in process. It was simple, easy, and time saving!
Roy S.I'm glad I called to reserve vs doing it online. Bill was incredibly helpful and personable. Great local business I will use again when I need a truck.
Shawn A.Easy rental.. very friendly
Dane R.Used location twice. Both times no one was at the front desk. Had to sit and wait even though we had a reservation time .
Melanie N.Owner was out back working when I pulled up to pick up the trailer. He hooked it up and gave me a hand checking to be sure all lights functioned properly. Have always had good experiences renting through them, that's why I go back.
Ken K.all good
don M.Great service again............
ROBERT L.The transmission was defective. Hard to move out or into Reverse without truck accelerator "jumping" or surging. Almost had two accidents. Dangerous. Truck had over 144,000 miles.
WILLIAM L.Didn't seem to be any open designated spaces for self drop off of trailer, but there's plenty of open area regardless
Jared P.Pleasant enough experience.
David P.Bill was great to work with. He even called to check up on me. One of the best uhaul rentals!
PHILLIP G.2 men for 2 hours to unload our truck - very efficient, clean, courteous, fast and very careful with our things - doubt you could improve from that
Albert M.Wish your wheel wells were not inside the truck.
GARY S.This comment does not apply to this locations rental. My son reserved a trailer 3 weeks in advance. What he did not realize until the week before renting, was that the trailer we were getting was not from our local rental place. When the notification came, the closest rental was 50 miles away. This was not acceptable. We scrambled and, on our own, we're able to find one 10 miles away. Why was this not an option. Your on-line tool is very poor. Kudos to the Lake Geneva Mobil rental location.
anne P.Have rented from this location multiple times. Easy and hassle free. Drive past other locations to use this specific uhaul!
SHAYLON L.All Good!!
terry P.Since this isn't a UHaul specific location it was not easy to figure out where the drop off was. So I would suggest some sort of sign closer to the road for people to see.
Jeffrey S.GREAT PLACE
Kevin L.The only real problem I had , I couldn't get the app to work ! Everything else was great and the gentleman that help me was very polite and patient with me .
MICHAEL E.Check headlights. Poor visibility
John A.The truck had ball tiers not ever safe. some of the wire was showing on the back tired. it was clean.
cindy L.The moving pads and dolly inside the truck were a bonus. Good to let the customer know that a lock is included beforehand.
Sarah S.Don't stop what your doing, great customer service from Bill.
Rodney B.They were behind counter talking and joking, did not give me drop off option, terrible service
Darrel R.Cheaper mileage edit drive 18 miles out of my way to get it and return it would heads up
Zack H.Always Great
peter L.This is my second time renting at this location and the manager is very efficient and the equipment top-notch!
Larry P.The original reservation was a bit of mess (in Delavan).. Was scheduled to pick up at 10am, and was told when i arrived it wouldnt be ready until 6pm... However, they were able to contact the location in lake geneva, and i was able to pick one up there. Everything there went absolutely great after that.
michael C.Location was easy to find. Attendent (Jim?) was very helpful and frinedly.
Michael H.