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Todd P
Customer Reviews for Northern Truck & Trailer
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was ripped off! I returned the trailer 2 days early and did not get compensation! Uhaul is making millions on every person who rents from then and returns early! This is BS!!!!
Peter MLocation did not answer their phone. Dropped off vehicle early, returned the next day to find the location manager making claims I left the van in need of cleaning. I volunteered to sweep out the van (again). Manager appeared upset he couldn’t charge someone a cleaning fee, either UHaul or me
Edward BDrop off was fine. We couldn’t get the keyless entry to work and spent almost 90 minutes on the phone with support and we were late to our event. We were told they would compensate us somehow, but we have not heard anything. I won’t do pick up after hours ever again.
David RMuddy dirt parking lot that was hard to find. Definitely wouldn't want to drop a truck off here at night.. The staff were pleasant and helpful.
Steven ZGreat experience, I will be using this location again.
JON SGuy there was supper helpful. Definitely recommend this place.
WESLEY KMike is terrific! I’ve used this location previously. They have a convenient, accessible location!
Gloria BMike at the center was kind and personable! I would definitely recommend this location to family and friends. Thanks again to Mike!
Catherine HBest customer service I have received at a U-Haul. Communication was awesome at this outlet!
Jon ENew business and was having trouble setting up the paperwork.
Beth K