Comentarios del cliente para Northern Tool Rental

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Northern Tool Rental

Grado total:

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John C. en

Grado:

El cliente no dejó un comentario.

DEBORAH C. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

1-Checkin process is not customer friendly. Very cumbersome & time consuming. Too technology-oriented obviously for benefitting Uhaul & not the customer. 2-Trailer condition inside was fine overall but there were a couple pieces of trash on the floor that could/should have been picked up or swept up.

David D. en

Grado:

The people were very accommidating all the way around!

Sherry B. en

Grado:

Everything was perfect. The trailer was ready and the clerk was knowledgeable and friendly. She was quick and efficient.

Larry D. en

Grado:

The staff was fantastic

Theresa P. en

Grado:

Was not offered a military discount, aarp, or price match. The next time I need to rent a truck I will do more research to find the best for our family, not only because this Ihaul was in the city where I do my shopping.

Sharon M. en

Grado:

The reps in Alpena were very friendly and knowledgeable. Oil light was on my truck before my move and they fixed the issue immediately!

Fred Z. en

Grado:

Great place, the people treated me great.

Richardlesslie S. en

Grado:

Dropped off after hours and the business was closed

Christopherscott R. en

Grado:

Business was closed so the last three questions do not apply.

michelle G. en

Grado:

Staff were very thorough in their communications. I had a ball hitch for my truck but it was the wrong type. Staff let me borrow the proper ball hitch. They were exceptionally helpful and professional.

Mark H. en

Grado:

I followed the 55MPH guidance and no interstates. I drove from colorado springs to Michigan and it was the most dangerous drive ever. Signs should be on the back of all trailers letting other drivers know the max speed so they don't rear end people, or get pissed at the driver for being slow on purpose. The road rage for holding up 1 lane hwys is real. The trailer also damaged my air shocks on my new truck. There were so many times that I slowed down on a 65mph HIGHWAY to 35mph because the trailer bounced on the crappy roads I had to take. Now the company Uhaul wants my feedback, but controls the questions so it seems the company will always look good this way. I was not warned about the trailer not taking minor bumps well and to drive for 36hrs with the fear you will cause an accident for driving slow is unacceptable. Now what am I supposed to do with 1,800 worth of air suspension damages the trailer caused?

Danielle B. en

Grado:

El cliente no dejó un comentario.

Donald L. en

Grado:

Clean trailers that are returned dirty.

Vivian S. en

Grado:

Your trailer leaked and all my stuff got wet inside the closed trailer. I mentioned it when I dropped it off and the guy said I could file a claim before I dropped it off but not after I didn't even know if my stuff worked cause I barely got everything unloaded let a lone plugged in or inventoried.

Carl G. en

Grado:

El cliente no dejó un comentario.

Matthew D. en

Grado:

Corporate uhaul scheduler did not correctly put in the amount of days I needed the trailer. So I had to then call back the scheduler. They assured me that they corrected the days for me. Then the next day I get a call from the drop off location asking where I was with the trailer. I needed it 1 more day, and since the corporate scheduler screwed up - the poor family waiting for this trailer for a long move was out of luck. I felt terrible but it was corporates mistake (not the drop off location).

DICK H. en

Grado:

El cliente no dejó un comentario.

Charles D. en

Grado:

Nothing to improve really Just nice folks there.

Melissa B. en

Grado:

El cliente no dejó un comentario.

Jeff T. en

Grado:

Exterior was pretty dirty covered with road bugs and the vinyl graphics were pretty battered.

Claudia I. en

Grado:

El cliente no dejó un comentario.

Karenjo C. en

Grado:

El cliente no dejó un comentario.

Dennis F. en

Grado:

El cliente no dejó un comentario.

Dannyoneal M. en

Grado:

El cliente no dejó un comentario.

keith P. en

Grado:

Awesome customer service

James B. en

Grado:

El cliente no dejó un comentario.

Gary R. en

Grado:

Very pleased , highly recommend

MaryJo J. en

Grado:

El cliente no dejó un comentario.

Gene N. en

Grado:

El cliente no dejó un comentario.