Customer Reviews for Northeast Title & Tag
(U-Haul Neighborhood Dealer)

6 reviews

1341 S Main Ave   Scranton, PA 18504
(In the Walmart plaza near subway and tobacco junction, Just before tractor supply.)

(570) 468-8871

Office Hours

  • Mon: 9 am–6 pm
  • Tue-Thur: 9 am–5 pm
  • Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(570) 468-8871

1341 S Main Ave
Scranton, PA 18504
(In the Walmart plaza near subway and tobacco junction, Just before tractor supply.)

Services at this Location:

Office Hours

  • Mon: 9 am–6 pm
  • Tue-Thur: 9 am–5 pm
  • Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

There was one employee at this location of which had no idea how to deal with U-haul in any capacity. Note, this was suppose to be during my scheduled return. I had to instruct the employee that mileage, the dolly, furniture pads along with inspection of the vehicle itself was necessary. As the employee was confused, they simply got a blank piece of paper and scribbled who knows what down. This was unbelievably frustrating as I then had to call u-haul directly to ensure I returned the vehicle at the correct time and in the correct state. I had wasted almost an additional hour dealing with this situation. Nothing against the employee, but whoever is managing this location for u-haul is doing a poor job on ensuring expectations are being met, unless expectation are low. Did I mention this was during a scheduled return!? Maybe these "authorized" places arent the best idea.

Christopher Callis 
Rating:
5.0

The only thing I would like to see is adding the taxes and fees to give you the total dollar amount you will be paying instead of the estimated amount. Thank you ⁶

Donald Frame 
Rating:
4.0

No drop box. Had to take time off of work to return keys.

Patrick Tobin 
Rating:
2.0

The location where we reserved the truck did not have it when we arrived, we then had to go to a location 2 miles away to pick it up, which was okay however it was very difficult to contact this location and determine that they actually had the equipment. It took over 2 hours to get it straightened out. The inside of the truck cab was very dirty, the back of the truck was leaking and some of our belongings got wet.

JUSTIN OWENS 
Rating:
3.0

Customer did not leave a comment.

john teribury 
Rating:
5.0

Customer did not leave a comment.

JANETDELAREESE FLOYD 
No reviews have been submitted for this location.

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