Comentarios de los clientes para North Yellowstone Motors LLC

My reservation was for a 15' truck and we learned a day before we were to pick-up a truck that all that was available in the Rexburg area (although I could SEE 15' trucks at the various U-haul locations in the city) was a 26' truck in Rigby. Although we had PLENTY of space in the truck for our move, perhaps a little more warning that one will be driving a LARGE truck instead of a smaller truck will (at least mentally!) help customers. The people at North Yellowstone Motors LLC were very polite and helpful.

Great customer service

Everything was great and the lady was very helpful and kind

Be open on time.

I will fix this review if problem gets corrected. I said I do not want the insurance provided by you all because my auto insurance covers me and I have been charged. besides that they were friendly people and very prompt and they got me into a truck Fast which I needed so like I said if I get a refund for what I did not want and yes they did a great jobm

Open before 10 am as most people want to start loading

Very easy, and excellent customer service!

Very good to work with. Nice people

Great friendly location. very helpful. made sure that I was ready for my long trip.

Very helpful and aware of my time and schedule.

Even though this location was not notified the vehicle would be returned to this location, they were helpful and tried to expedite the process

Computer problems; probable user error.

I dropped the trailer off in Vail Colorado on May 30th. Spoke directly to a human and awesome dog. I have never been to ID. I have called for several weeks and been given the run around. I need the additional $366.76 that was charged after the trailer was return refunded immediately. This is ridiculous. Best, Erin

Incredible people! Love the service!

Nothing really to improve The lady was friendly she was quick was happy,I overheard her with another customer and it seemed like everything went smooth with them too Thank you

I had to lift the trailer onto my truck myself. I am 8 weeks out of shoulder surgery. I told them I wanted a day rental and they said it was due back in six hours. Poor customer service.

Easy to pull in, hookup and split.

The front left tire was severely out of balance with a bent wheel. The alignment was out. It made for a miserable 1000 mile move. The location and staff were great. The truck needs some maintenance.

Cindy had the trailer ready to go, couple of minutes of paperwork and I was on the road. Couldn't ask for a more efficient operation.

Ms. Cindy is awesome and really helped us out. JW

Outstanding customer service

Very good experience!! Thanks

Great place to do business!

Location is very near my destination, rather than the targeted drop off point in Rexburg. Appreciated being able to drop off there. Unrelated to either destination but onus on U-Haul, traveled 160 miles round trip and 3 hours wasted to acquire the 26-foot truck that was scheduled and truck was not there in Ritzville Washington. Advised it was taken in emergency by Washington State Police to pick up from an accident. But we were not notified. $100 credit, not nearly enough for 3 hour road trip and needing to rearrange travel, loading, and unloading plans and assistance. Will avoid using U-Haul unless absolutely necessary.

trailer was dirty when i picked it up was charged $10 for a dolly when i was told i would be given it, i did not authorize this

Very friendly service.

A little unorganized. I had called earlier to speed things up and they didn't have the paperwork work ready so I had to wait longer than I had planned.

A little bit of a hassle as I needed to pick up the truck in one location and drive across town for the trailer other than that all ok

Helped straighten out problems from Clovis location.

Awesome customer service!!!!

Maybe speed up the process a bit more.

Trailer had a flat tire. Electrical cord had exposed wires.

Such awesome people to work with!! Very nice helpful and knowledgeable

The customer service was excellent!!! Five stars!!!

Cindy was fantastic!!!

Very nice people. Highly recommend this location for any u haul services. OUTSTANDING .

The staff at North Yellowstone Motors were excellent to deal with, very friendly and accommodating.

Everything was great except when the right brake light of the car trailer popped off and was dragging on the road about 30 miles down. Not sure why it would just fall off, but it caused some commotion.

excellent service and great equipment!

Cindy was very helpful, super friendly and answered our quetstions about the area.

I didn't get my 100$ deposit back at drop off. That wasn't what I agreed to.

I didn't pick the truck up in Tennessee, I picked it up at North Yellowstone Motors, in Rigby Idaho. 83442, The guys there were super helpful and really took care of me, I highly recommend them.