Customer Reviews for KWIK Stop Bodega
(U-Haul Neighborhood Dealer)

165 reviews

2331 Old Dixie Hwy Ste 101   Kissimmee, FL 34744

(407) 933-4957

Office Hours

  • Mon-Sat: 9 am–11:30 pm
  • Sun: 9 am–10:30 pm

Services at this Location:

Contact Us

(407) 933-4957

2331 Old Dixie Hwy Ste 101
Kissimmee, FL 34744

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–11:30 pm
  • Sun: 9 am–10:30 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The attendant was friendly and the location was clean and tidy

carmen martinez 
Rating:
5.0

Customer did not leave a comment.

Paul McKamey 
Rating:
5.0

Pick up and return was very easy. Will definitely use again if needed.

Domineysha Stallworth 
Rating:
1.0

My uhaul was leaking gasoline. My wife and I could of blown up or burned to death. Very unsafe

Kyle Badolato 
Rating:
4.0

Customer did not leave a comment.

Maria Fernanda Centeno 
Rating:
5.0

Customer did not leave a comment.

Wilker Tirado 
Rating:
5.0

Nothing needs to be improved, Christina went above and beyond, she provided world class customer Service, definitely will recommend and will come back to the same location thank you christina for making my day

Khaleed Abualulla 
Rating:
5.0

Young lady Kris nothing but amazing service, she made the process quick and smooth.

Geronimo Tiradpo 
Rating:
5.0

Great customer service since the second I walked in I was greeted by a young lady name Kristen she was very helpful through my return my process U-Haul office was located inside a convenience store very clean and professional highly recommend will be returning for other rentals .

whispers Barnes 
Rating:
1.0

Ghetto

TANYA SATTERFIELD 
Rating:
5.0

Exellent nice

jairo nunero 
Rating:
5.0

Customer did not leave a comment.

Enrique Garcia 
Rating:
3.0

Customer did not leave a comment.

Reguelo Martinez 
Rating:
5.0

Excelente

marlon bermudez 
Rating:
3.0

BE SURE TO TAKE PICTURE OF MILES AND GAS LEVEL WHEN YOU PICK UP AND DROP OFF TRUCK! I rented out a 10' truck and made sure to take pictures when we picked it up as no one told us the miles on it or gas level which was (109,802 MI and 1/8 gas) we used it for 11 miles exactly and put more gas than how we picked it up (109,813 MI and 1/4 gas [was told to bring back with same amount gas as picked up]) I received and invoice claiming we put 446 MILES on the truck rental. Thankfully i caught what was going on and notified my bank with evidence of how this is a SCAM. Will not be doing business here again!

Valerin Gonzalez 
Rating:
5.0

Everything was sufficient..

jerome bozeman 
Rating:
4.0

Customer did not leave a comment.

luis maldondo 
Rating:
5.0

Customer did not leave a comment.

INGRID ORTEGA 
Rating:
4.0

Customer did not leave a comment.

Sergio Rueda-Guevara 
Rating:
4.0

Customer did not leave a comment.

JOSUE ALVAREZ 
Rating:
5.0

Cool and nice

Francisco Pinango 
Rating:
4.0

Customer did not leave a comment.

VIRGINIA RIVERA 
Rating:
5.0

Customer did not leave a comment.

Zuleika Lugo 
Rating:
5.0

Customer did not leave a comment.

Aida Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Christine Nicolaides 
Rating:
3.0

Customer did not leave a comment.

Carmen Hernandez 
Rating:
3.0

I had to clean the truck inside & the back of the truck

Monique Pinellas 
Rating:
3.0

Truck was full of garbage had no gas and the site did not have all the equipment I was renting. The clerks were friendly and helpful.

Stephen Petroulakis 
Rating:
1.0

The van was completely dirty even with glass of alcohol in the back!

Jesus Bermudez 
Rating:
5.0

Customer did not leave a comment.

Ricardo Gimenez 
Rating:
1.0

The truck had a broken door that didn’t close and it wasn’t the vehicle I choose for the rental it had roaches inside and took a 5 hour drive with them everywhere one walked on my daughter it was sticky from something being spilled on seat and floor I took pictures of it all and had such a bad expieriance with my child crying from the bugs and heat coming into the truck from door being open

Nelson Cirino 
Rating:
5.0

Customer did not leave a comment.

junior reyes 
Rating:
4.0

Customer did not leave a comment.

ADELYN GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

Trung Hieu Huynh 
Rating:
5.0

Customer did not leave a comment.

Chelsi Billingsley 
Rating:
5.0

Excelent service

Leon Laplaceliere 
Rating:
5.0

Customer did not leave a comment.

Pedro Mondragon 
Rating:
1.0

Lady who checked me in didn't know how to charge my card and had to call her manager, no clear space of where you should park, people don't wear uniform so unsure who actually works there. But the worst part was, after having brought my rental on time and agreeing to pay for the miles I made too much. They charged me a fee(without telling me and for no reason) for keeping the truck a day longer. Like I said I turned in the truck on time and just because tge employee was incapabele and couldn't check me in doesn't mean I was late. Worst uhaul experience

Amber Beerens 
Rating:
4.0

The drop off was after hours there was no one to receive the truck.

Wanda Wharton 
Rating:
5.0

Customer did not leave a comment.

Marc Moshe 
Rating:
5.0

Customer did not leave a comment.

Samuel ZAMBRANA 
Rating:
5.0

Customer did not leave a comment.

Hector Gonzalez Rojas 
Rating:
5.0

Nothing really

Miguel Sanchez 
Rating:
5.0

Customer did not leave a comment.

Heribnel Trujillo 
Rating:
5.0

Customer service was great!

gerald SCHNUELL 
Rating:
5.0

Excellent

donald conn 
Rating:
1.0

Not professional staff my trailer was attached badly came off on the highway and damaged all my stuff now the insurance not want to pay for the cost of my items very bad experience

Jose Nunez 
Rating:
5.0

Great and effective customer service, the owner she is great and super sweet. Although the uhaul told me the truck I needed was available and when I got there it wasn’t, she resolved it rather than just letting me go! She’s awesome.

Aisha Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Samuel Zambrana 
Rating:
5.0

Friendly and understanding customer service! Was able to get a truck last minute praise God. This uhaul location literally saved my life. Thank you.

Marquita Smith 
Rating:
5.0

The young lady I dealt with was very professional, courteous and friendly !

John Kunzmann 
Rating:
5.0

Customer did not leave a comment.

Raymond Silva 
Rating:
5.0

Well received. Streamline check in and return. Clearly communicated leading terms. Very pleasantly lady. Was received with a smile at check in and check out. I would rent from that location again and would gladly recommend to others.

Baha Sidani 
Rating:
1.0

This place is SUPER sketchy. Cashier doesn't know what she is doing. Took 1 hour to TURN in truck.

Selina Murray 
Rating:
5.0

Thank God blessing

jose rivera 
Rating:
5.0

Excelente

Yoheny Olivares 
Rating:
2.0

Customer did not leave a comment.

Michele Clark 
Rating:
4.0

No gas on the truck

Frances Calzada Rodriguez 
Rating:
4.0

Very convenient

RICARDO HALL 
Rating:
5.0

The people were very kind and helpful

Arun Ramjattan 
Rating:
1.0

The attendant was nice but the location is not ideal. The environment was not clean and internet not working. We did receive our final receipt as promised via email.

Derrick Crockett 
Rating:
5.0

Customer did not leave a comment.

Coline Brown Walcott 
Rating:
5.0

Customer did not leave a comment.

mario piwen 
Rating:
5.0

Great customer service! Everything clean and professionally done! Thank you for being so pleasant! Wish you all the success!

herculles meirelles 
Rating:
5.0

Customer did not leave a comment.

Franlin Muniz 
Rating:
5.0

Customer did not leave a comment.

Ramon Grullon 
Rating:
2.0

Customer did not leave a comment.

Nadelie Medina 
Rating:
5.0

Customer did not leave a comment.

Katty Cardenas 
Rating:
5.0

The drop off was very easy and the area was organized, clean and was very lighting

GLENDA ORTIZ CINTRON 
Rating:
3.0

Customer did not leave a comment.

Jennifer Pires 
Rating:
4.0

Customer did not leave a comment.

Maria Antonucci 
Rating:
5.0

Customer did not leave a comment.

Richard Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Ruth Munoz 
Rating:
5.0

Customer did not leave a comment.

Julie Hughes 
Rating:
5.0

Customer did not leave a comment.

Ramando Coleman 
Rating:
1.0

The place is dirty. Homeless people hang around there and yell at you to park elsewhere. Finally a young lady came out and told me to park in a field where the gate was open. We took photos of everything in case someone steals blankets and or dolly. Terrible place!!

Barry Barquest 
Rating:
1.0

Contract for car hauler was supposed to be canceled, and new contract for tow dolly. The contracts were never redone. I was charged full price for a cat hauler anyway. I have called several times to get a refund for the difference, with no results. Trying to get assistance with local dealer. Have not heard anything yet.

scott Hale 
Rating:
1.0

Customer did not leave a comment.

Anastasia Roop 
Rating:
5.0

Customer did not leave a comment.

JORGE CUE 
Rating:
4.0

Customer did not leave a comment.

Brandon Netane 
Rating:
2.0

Did not have equipment needed we had to travel another 5 miles for hand truck and more blankets on top of having to travel 23 miles round trip just to be able to get truck

joe gonzalez 
Rating:
5.0

Customer did not leave a comment.

Bernice Flores 
Rating:
5.0

Customer did not leave a comment.

Karlos Teuber 
Rating:
5.0

Service was excellent and smooth.

MICHAEL EASTMAN 
Rating:
5.0

Great location, Young lady Christina was very professional and helpful when calling. Arrived to the location it was an easy drop off process. A lot of parking space drop box right in front Highly recommended Spanish speaking as well she informed me about the prices mileage

LARREAL DIEGO-ANDRES 
Rating:
5.0

Customer did not leave a comment.

Julio SanJuan 
Rating:
1.0

The reservation was made to 9am and the lady got there at 9:30, she doesn’t know how to hook up the trailers, very very rude and tried to teach her how to do it she just told me that was the owner for more than 10 years, and even told me that won’t lease to me, she tried to un hook it and she couldn’t do it, she asked me to take the trailer and 3 miles after I left the trailer come off from my hitch causing my truck to scratch and made a big hole on my tail gate, never going back to that place again

Benjamin Gadea 
Rating:
5.0

The pick up location service went above and beyond waiting for me to pickup the truck. I had to extend the pickup times on several occasions due to a airline flight delay. The service representative was very friendly and stated for me to no worry, as she would wait for me, even if the business closes before I arrived. I was able to pickup the truck, go load it, and proceed back to Nebraska without incident. Great kudos to that service location.

sammy smith 
Rating:
1.0

I drove up and guy came out in sweats and a tattered tshirt, in no way identified he was from U-Haul, told me to give him the keys, lit a cigarette, jumped in the cab and drove it off. I thought it was being stolen for a minute. I called to see if he was an actual employee and there was tons of noise in the background and was told yes he was and loudly rushed off the phone being told my receipt will be emailed. Will be disputing some of the charges with Amex as well because the chargers were Incorrect.

Joe Zapiain 
Rating:
5.0

Customer did not leave a comment.

Carlos Ocasio 
Rating:
1.0

Not try to scam me and put insurance and stuff that I said no to when making my reservation. Also. Don’t charge people for extra miles if you guys don’t have the equipment at the site that I originally requested. I had to drive farther due to Uhaul not having the equipment I need at my location. Then they have the nerve to try to charge me for extra miles. Every single person I talked to told me not to worry about it and I won’t get charged extra for this inconvenience. I won’t be using uhaul anymore. Terrible company.

John Pearson 
Rating:
5.0

Customer did not leave a comment.

Silvia Gorritz 
Rating:
4.0

Customer did not leave a comment.

Rivera Catherine 
Rating:
4.0

Customer did not leave a comment.

Giovanni Di Mauro 
Rating:
5.0

Lo recomiendo al 100%

Juan Cuba 
Rating:
5.0

Excelente servicio

Edwin Acosta 
Rating:
5.0

Customer did not leave a comment.

Roberta Hodge 
Rating:
5.0

Customer did not leave a comment.

Rafael Morales 
Rating:
5.0

Ala hora de entregar El equipo. Ke El personal. Ayuden. Con el Español. Xk abemos muchos k. No entendemos El ingles. Nos gustaria. K tengan personal bilingues.

Ana m Landaverde 
Rating:
3.0

Customer did not leave a comment.

jason williams 
No reviews have been submitted for this location.

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