Comentarios del cliente para North Thomspon Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de North Thomspon Storage LLC

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TONY M. en

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El cliente no dejó un comentario.

David L. en

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El cliente no dejó un comentario.

Tony A. en

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El cliente no dejó un comentario.

linda t. en

Grado:

The location and the person working there were great… The Internet check in and check out process is HORRIBLE!! I could not check in and reserve and had to keep calling the phone number until I finally talked to a person and he was great… When we delivered the truck early after hours we could not finalize the drop off on the Internet and wasted about 30 minutes trying to do it so my husband just called the location and told them it was there and what time we dropped it off. I am not happy with U-Haul at all

Pamela R. en

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El cliente no dejó un comentario.

James A. en

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El cliente no dejó un comentario.

Reynaldo E. en

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El cliente no dejó un comentario.

Casey Y. en

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El cliente no dejó un comentario.

Amy S. en

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El cliente no dejó un comentario.

Justin C. en

Grado:

Very nice newer looking place. Parking lot small.

morris m. en

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El cliente no dejó un comentario.

Richard K. en

Grado:

The Manager at this location was awesome! :-)

Bradley T. en

Grado:

Was surprised at pick up by additional cost not told about during checkout on website. Was $100 more at pickup than website.

Matthew L. en

Grado:

Friendly experience at this location. Rental was in good shape. Extra utilities were in good condition and everything i needed was readily available. Everything was ready for me when I arrived on site (i pre-ordered the day before).

Misty P. en

Grado:

El cliente no dejó un comentario.

Christine S. en

Grado:

There was a massive computer problem nationwide at U Haul which caused me to wait with paid movers for 1 1/2 hour. The charges weren’t sorted out until 4 days after the rental. This was a major inconvenience The location and the manager at North Thompson Storage went above and beyond to make it right

tonia y. en

Grado:

Location was almost 30 minutes late opening up and they have tried multiple times to overcharge me for various things from rental amount to mileage. Will not use this location ever again

Pamela R. en

Grado:

El cliente no dejó un comentario.

Nancy T. en

Grado:

I don't know of anything to make t better. The gal at the front desk was the best.

Klinton W. en

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El cliente no dejó un comentario.

Kathryn S. en

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El cliente no dejó un comentario.

Calvin R. en

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El cliente no dejó un comentario.

Ray B. en

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Very nice location, the Lady was very helpful and kind.

Michael M. en

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El cliente no dejó un comentario.

Bobby E. en

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Professional, Friendly, Helpful

Ross F. en

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El cliente no dejó un comentario.

MARK C. en

Grado:

Original location for drop off was not in business with U-haul any longer. I wad directed to take it to a second location and after arriving was told that I couldn't drop it there unless I had permission from U-haul. The number to contact was not given to me nor was there any printing of such number on the contract. It took 45 minutes to get to the right phone number and then another 10-15 minute wait. The customer Service communicated that a major hub for U-haul for which I was parked was not in her system. I earthen directed to go 10 miles north from my original drop off. The folks at the final drop off location was very helpful and could see that I was very frustrated. Overall, it took 2.5 hours to drop off a trailer that should have been no longer than 10-15 minutes.

Vicky W. en

Grado:

Got charged $71 two weeks after we used it. When we called the guy told us it was a U-Haul matter so I called U-Haul. Uhaul said that he charged us for damages after he told us that he didn’t. No one was very helpful. After I posted a bad review on their website he called and said that we were charged extra for mileage. I had it for about 5 hours and moved about 2 or 3 miles from my previous place. He tried to say we drove it 60 miles. He can’t get his story straight. He was just trying to get us to take the review down. Paid $181 dollars to move 3 miles from my previous place. Will never use this place or U-Haul again.

sheila g. en

Grado:

El cliente no dejó un comentario.

Catrina S. en

Grado:

Very nice man. Great service.

Lisa C. en

Grado:

Super helpful and friendly, glad to have someone on site to back the trailer into the parking place and unhook it from my vehicle.

. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

My one suggestion would be to make sure the windshield is clean. The windshield had streaks and an outline from the wipers, obviously from the last rental. A few bird droppings were on the front and side of the windows. Overall, the truck was easy to drive, and the ride was smooth.

Randall B. en

Grado:

Very good customer service!

Ubaldo V. en

Grado:

El cliente no dejó un comentario.

kim j. en

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El cliente no dejó un comentario.

Sarah M. en

Grado:

El cliente no dejó un comentario.