Comentarios del cliente para North Star Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de North Star Mini Storage

Grado total:

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Karly K. en

Grado:

Didnt encourage a walk around, simply let us leave. Shitty service.

Ines H. en

Grado:

Clean vehicle better

David E. en

Grado:

good service straight forward no problems

Arthur S. en

Grado:

Persistent warning message in-dash that front tire was low. Washer fluid empty from the start. But, very competent customer service..

Cheryl W. en

Grado:

staff extremely helpful

Katherine M. en

Grado:

Although I had no problems with the trailer I rented, there were some concerns and/or undesirable things about the U-haul company in general that I must explain. First, we had to load it from the ground by hand as there is no jack for any of the trailers. This was concerning for me because I was traveling along the Alaska Highway through the Yukon to BC and there is little to no cell service most of the way ( about 8 hrs worth of driving). If for any reason I had a problem with the trailer and needed to disconnect to drive to find cell service. I would have then had to unload the entire trailer along the side of the highway and somehow manage to lift the trailer off the hitch all by myself. -Very not cool and Very unsafe- Oh and did I mention that it didn't even come with a spare tire. Second, I only needed the trailer for three days yet had to pay the full rate of four days...why? Not sure other than that's what I was told because it had to be so many days. -This is absolutely stupid- Third, this American based company that operates in Canada only recognizes its own military members in way of any discount and not the CAF. - this is very sad-

Mandi D. en

Grado:

El cliente no dejó un comentario.

Karen R. en

Grado:

Thank you, staff was very helpful and everything went smoothly.

Ralph S. en

Grado:

Re Q1 this location is also a storage facility & their premises were cleaner than the p/u location but so they should be. Friendly helpful staff. RS

Rebecca M. en

Grado:

El cliente no dejó un comentario.

carolyn K. en

Grado:

I made a reservation for a 20' truck, but the previous renter ran behind schedule and I could get the product I needed. I settled for a 6x12 trailer and called ahead for the ball & pin additional rental, they told me it was available. When I arrived we got stuck waiting around waiting for a pin and had to be picked up from the local canadian tire. After all the trouble I had gone threw with this rental, I thought the staff would be courteous and give me a discount of some sort or a credit for future business, but was sadly disappointed. I've used U-haul before and had no problems previous.

Nikkie R. en

Grado:

El cliente no dejó un comentario.

Brendan M. en

Grado:

El cliente no dejó un comentario.

Jay L. en

Grado:

El cliente no dejó un comentario.

Martin G. en

Grado:

The truck does have a very noticiable shimmy at 50 km/h and 95 km/h

Qsi I. en

Grado:

Great people to deal with, and we booked from Calgary for Whitehorse and it was awesome

Raquel D. en

Grado:

The person setting up the trailer to pull the car behind the truck did not know how to set up the wheel straps properly and asked me to have it checked out by someone else before I drove off. Training needed,

David D. en

Grado:

Unfortunately there wasn't much to rent which wasn't a big deal there was something that I was able to use. First lady that I dealt with was extremely friendly and helpful. The girl I bring the van back too soon to be pushy and not very respectful.

Mark B. en

Grado:

things were all good for me, don't know if there is much room for improvement on Whitehorse end just keep doing what you are doing

Sylvain B. en

Grado:

You should send this girl training the other one at your Blackfoot, Calgary. lolololloooll

Kevin N. en

Grado:

El cliente no dejó un comentario.

dave S. en

Grado:

The women at North Star are great. They were helpful and cheerful and got us on our way efficiently.

Sylvain B. en

Grado:

El cliente no dejó un comentario.

Derek M. en

Grado:

Equipment I reserved was not available. The equipment available was far too small. Equipment wasn't clean. I was forced to give away several items and prioritize what I wanted to keep at my new location.

Suzanne G. en

Grado:

I did not like the fact the fuel tank was not full. Everywhere else work that way. I do not like that practice.

Paul B. en

Grado:

I found the customer service received in Whitehorse was fantastic...thank you for making my move that much easier!

Bruce B. en

Grado:

El cliente no dejó un comentario.

Arthur C. en

Grado:

I received a Uhaul that was dirty on the outside, so I returned it dirty on the out side. But clean inside. The trailer has a large sticker that says there is a $15 service fee for returning a dirty trailer. Well the location said they were going to charge $50 and I had to wash the previous renters dirt off. Get your shit together uhaul.

Peter M. en

Grado:

El cliente no dejó un comentario.

kenneth T. en

Grado:

El cliente no dejó un comentario.

James keith D. en

Grado:

Pick up location should be able to explain contract details especially when it comes to how payments are to be made

ESTHER W. en

Grado:

We had a great experience with North Star and experienced great customer service