Customer Reviews for North Nampa Storage
(U-Haul Neighborhood Dealer)

71 reviews

16982 Madison Rd   Nampa, ID 83687
(CORNER OF CHERRY AND MADISON)

(208) 468-0008

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 12/25/2021: Closed
  • 1/1/2022: Closed

Services at this Location:

Contact Us

(208) 468-0008

16982 Madison Rd
Nampa, ID 83687
(CORNER OF CHERRY AND MADISON)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 12/25/2021: Closed
  • 1/1/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The truck was great. Gary was very kind and helpful!

DUSTIN B. 
Rating:
5.0

Gary at Nampa Storage was a pleasure to do business with. The truck was at the location ready to go when I arrived. The process was easier than I expected and made a very stressful day a bit better. The only negative comment I can make is the all of the emails I received continuously offering to add on services were unwanted.

Ronald H. 
Rating:
3.0

Customer did not leave a comment.

Joel J. 
Rating:
5.0

My experience was fantastic! Gary was more than helpful and very friendly! I greatly appreciate him and the service he gave me!

Dustin S. 
Rating:
4.0

Staff personnel were nice and accommodating. Thanks U-Haul ðŸ'

Willie M. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
4.0

If the dolly and bag of moving blankets in the truck are not courtesy / included in the price of the rental, please remove them from the truck. Moving is already another expense, and those items there take some space

EZEQUIAS A. 
Rating:
5.0

Gary was awesome. He not only walked me thru the online check in while he was out of town, he was both professional and friendly.

tracy M. 
Rating:
5.0

Customer did not leave a comment.

ERIC B. 
Rating:
5.0

Best U-Haul rental I have rented from. Great service!

Cara T. 
Rating:
5.0

Customer did not leave a comment.

Jeffery C. 
Rating:
5.0

Customer did not leave a comment.

Travis R. 
Rating:
5.0

Customer did not leave a comment.

Steve Z. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

This was a. Wet last minute reservation. We had movers show up w no truck. Gary, I think is his name, was so kind and had that truck ready in 15 mi gets for us. Will recommend him over and over again

amanda J. 
Rating:
5.0

Excellent communication and customer service. Thank you for making our trip planning pleasant and working with us to meet our needs.

John G. 
Rating:
5.0

I don't be think there is anything, that would improve the service at this location. He is a really nice guy helpful , a true pro. You can rent at this location and get a seamless and uneventful rental .

William W. 
Rating:
5.0

Customer did not leave a comment.

SCOTT JEFFRY F. 
Rating:
5.0

Customer did not leave a comment.

Craig H. 
Rating:
4.0

The dental place was very small (only 2 trucks). The directions that I used (double click on the address from the Uhaul Email) were also ending about a half mile from the location. After I found the location the staff were very helpful with no complaints or even suggestions for improvements.

Laurence M. 
Rating:
5.0

Customer did not leave a comment.

Riley C. 
Rating:
5.0

Customer did not leave a comment.

marcia K. 
Rating:
1.0

the man runing this place would not stay there till the time agreed upond then had a family member come get the trailer before i could come get it then had a family member make a financial decision without my concent that cost me 30+ dollars that i had declined over the phone he had no buissness asking my family any question

STANLEY C. 
Rating:
5.0

Customer did not leave a comment.

Dan L. 
Rating:
3.0

Customer did not leave a comment.

Gregory M. 
Rating:
5.0

Friendly and convenient

Ada S. 
Rating:
5.0

Customer did not leave a comment.

Natalie B. 
Rating:
5.0

Gary is great

david A. 
Rating:
5.0

Customer did not leave a comment.

Carlos R. 
Rating:
5.0

Customer did not leave a comment.

joshua Z. 
Rating:
5.0

Customer did not leave a comment.

Scott F. 
Rating:
5.0

Made us pau a late fee when our paper said the date to drop off but online said day before. Just very screwed up and i should have been reimbursed for the whole thing

Brandon A. 
Rating:
5.0

I have rented from Gary a couple of times. He is top notch, I will always go to him for my rental truck needs,

Robert L. 
Rating:
5.0

No improvement needed. Location was easy and the customer service was excellent!

Dakota S. 
Rating:
5.0

I've sent an email about my complaint with someone over the phone. If it wasnt for Gary at the pick up location going above and beyond I would have chose to never use Uhaul again.

Alexis O. 
Rating:
5.0

Customer did not leave a comment.

Edgar A. 
Rating:
5.0

We were confused about the price of the truck and the price of the movers. We thought the whole package was going to cost $150 so we didn't realize that was just for the movers.

Carl H. 
Rating:
5.0

Customer did not leave a comment.

Nick V. 
Rating:
5.0

Friendly and accommodating service. Actually went back to see about getting some help loading and owner was very helpful in locating assistance. Thank you for a great experience.

Dana J. 
Rating:
5.0

Gary was fantastic to work with, what a blessing. I won't go anywhere else for my rental needs, Thank you!!

Chris K. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth T. 
Rating:
5.0

Great customer service. Will recommend anytime

Debbie J. 
Rating:
5.0

Customer did not leave a comment.

mark G. 
Rating:
5.0

Very efficient. Gary was very helpful in all respects.

Jim K. 
Rating:
5.0

Customer did not leave a comment.

Randon C. 
Rating:
5.0

Customer did not leave a comment.

Travis F. 
Rating:
5.0

Customer did not leave a comment.

eduardo G. 
Rating:
3.0

Customer did not leave a comment.

Vince L. 
Rating:
4.0

Maybe give credit to customers who put more gas than there was when they got the truck.

Soledad S. 
Rating:
5.0

Gary Goodwin is great to work with. He gets everything right the first time, and makes renting a truck and trailer simple and cost-effective!! We will go to Gary for all our U-Haul needs.

Vicki G. 
Rating:
5.0

Customer did not leave a comment.

Chris F. 
Rating:
5.0

Customer did not leave a comment.

Tom T. 
Rating:
5.0

Gary Goodwin - our U-Haul pro - thought of everything!! He even included some packing blankets to cushion the furniture we moved. We will always be his biggest fans - he is amazing!!

Vicki G. 
Rating:
5.0

No improvement necessary.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Debbie L. 
Rating:
2.0

Customer did not leave a comment.

gary C. 
Rating:
5.0

Customer did not leave a comment.

troy J. 
Rating:
5.0

Customer did not leave a comment.

Servanto C. 
Rating:
5.0

Customer did not leave a comment.

Jake A. 
Rating:
4.0

Customer did not leave a comment.

Jerry M. 
Rating:
3.0

Customer did not leave a comment.

SARONA M. 
Rating:
5.0

Customer did not leave a comment.

Rick H. 
Rating:
5.0

Customer did not leave a comment.

david A. 
Rating:
4.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Stacey N. 
Rating:
5.0

Customer did not leave a comment.

Justin I. 
Rating:
5.0

Nothing. Awesome service.

BECKY B. 
Rating:
5.0

Customer did not leave a comment.

toby B. 
Rating:
5.0

Customer did not leave a comment.

Misael C. 
Rating:
5.0

Customer did not leave a comment.

misael C. 
No reviews have been submitted for this location.

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