Customer Reviews for North Dixie Hardware
(Distribuidor de U-Haul del vecindario)

1,115 comentarios

9125 N Dixie Dr   Dayton, OH 45414
(S of 70 overpass)

(937) 237-2298

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: 12 p. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(937) 237-2298

9125 N Dixie Dr
Dayton, OH 45414
(S of 70 overpass)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: 12 p. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Only cooncern is chains were hanging low when hooked up and the wire for the lights on the trailer was hanging to low when hooked up which cause it all to drag

Aaron L. 
Clasificación:
5.0

All good on the return

John Y. 
Clasificación:
4.0

Customer service lacked friendliness when I dropped off the truck. And, when asked if I wanted a printed receipt she was reluctant and dismissive. Maybe just a bad day for her but I will not go back to rent a truck or shop at the store.

GARY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

No issues here.

Kent B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross G. 
Clasificación:
5.0

We needed a vehicle to haul things for our community picnic. The van was wonderful, roomy, and easy to load and unload.

DONALD H. 
Clasificación:
5.0

Free pizza…

Matthew C. 
Clasificación:
3.0

The truck seats were dirty with crumbs. On the initial rental, they tried to add extras that I did not request and then on the return tried to charge me for an extra day

Michele M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
5.0

Sanitize the vehicle and clean dog hairs from the seats. I love this location and it's my first choice for rental

Caron L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

james D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan E. 
Clasificación:
5.0

I was unable to complete the damage assessment pictures before leaving the pick up center. Screen kept showing “loading” and eventually timed out I had to call and speak with the hardware store personnel. Pick up was easy.

Rochelle R. 
Clasificación:
5.0

Not a thing!!!!!! Everyone was nice and, I would recommend this U-Haul site for any one.

Kimberly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond Z. 
Clasificación:
5.0

App was not working properly made return take much longer then it should have.

Ivan S. 
Clasificación:
5.0

The guy who helped me was terrific. He took the time to make sure I understood the process, and he made sure I had everything I needed. It was a ridiculously easy process.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
4.0

when I picked up the van the tire pressure message was on (one of the tires was low) The "U HAUL store" hours 11:00-17:00 for pick up and drop off could be longer and more convenient, since they are run by hardware store persons.

Petra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shron F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan B. 
Clasificación:
5.0

Great experience. Great location and they do an outstanding job of running their business

RONALD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

Very helpful people and a great location.

Keith J. 
Clasificación:
5.0

Great service

anton V. 
Clasificación:
4.0

Low your prices and give a discount if returned back early.

Mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric H. 
Clasificación:
5.0

Very good customer service. Also, quick and helpful. Great Job

jack C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mickey T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia R. 
Clasificación:
5.0

Great Service & Great People to work with. Bud went above & Beyond with his Great Attitude and his exceptional Knowledge. I will definitely recommend North Dixie Hardware and U- Haul to My Family and Friends.

Lisa B. 
Clasificación:
3.0

they had one right there in town but we had to go 3 towns out of our way tp pick up the truck.

Laura W. 
Clasificación:
5.0

DIXIE HARDWARE is one of the few places I would recommend. I can't say that for all UHaul. The staff at Dixie Hardware are the best. Trustworthy, professional, fair.

Thomas K. 
Clasificación:
4.0

Seeing as this was our only option for pick up since we were in a desperate situation, they did come through for us. However, this survey does not begin to get at that the entirety of our experience which was less than optimal.

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alonzo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond Z. 
Clasificación:
5.0

Wide open area for drop off. On line return was seamless and very easy to do . U-haul is so much better than their competitors.

Howard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin B. 
Clasificación:
4.0

The online pickup was very confusing and time consuming. There should be a clearer explanation of what is needed. (Ie Hgogle Chrome, location services should be turned on, picture of drivers license needed) The checkin process took almost 20 minutes and was very frustrating.

DENNIS L. 
Clasificación:
2.0

I don't know. I told the guy at the counter I needed 30 miles and he put down 15. The mileage charge was excessive. I did not care for the lady who checked in the vehicle.

Russell B. 
Clasificación:
1.0

Walked in the building and the clerk came unglued because I had no mask didn't appreciate her tone or demeanor. Basically thru me out of the store had to tell her I was returning a truck and had to be pushy to tell her that! Then was told to put keys in drop box and they would check it in later. So no inspection nor could I tell her the check engine light was on.

CHESTER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

Uhaul has some sketchy locations that overcharged me in the past. This location is really the only one I want to deal with. They are always on point respectable at this Vandalia Hardware store.

Thomas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Micah M. 
Clasificación:
5.0

The man was so nice great customer service

VIRGINA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimbe L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa A. 
Clasificación:
5.0

I wasn't able to be there to pick up the trailer we rented. My wife had to do it and said they helped her tremendously.

Rachel F. 
Clasificación:
2.0

Terrible experience. Incredibly inconvenient hours forced me to do online p/u and drop off. Online p/u and drop off requires an account to be made which was a nightmare. The original online account I made would not work, I had to call customer service 3 times and waited more than 40 minutes on the phone before speaking to a person. I'm pretty uhaul has 1 person answering their phone for customer service. I actually had to just go ahead and make another account with a different email since uhaul customer service couldn't fix my original account or get me logged into it. Oh and by the way the uhaul truck sounded like it was going to explode every time you slow down and the transmission downshifted. Crap truck, crap service and crap hours from p/u location. It was a crappy experience all the way around. Do yourself a favor and look at the other truck rentals in your area.

Matt H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory B. 
Clasificación:
5.0

no hassle, quick pickup, easy drop-off. People were friendly.

Darren M. 
Clasificación:
1.0

I got charged way more than I should of I put gas in it when u returned but yet I was still charged for that

Amber M. 
Clasificación:
4.0

I was not aware that there was an e- mail to respond to and if cost me 20.00 . I would never pay 20.00 to have someone respond for me. I had the truck back before 11:00! Very unhappy with this . Did not know was billed for the 20.00 and it hit my bank account!!!

TERESA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STE[PHANIE S. 
Clasificación:
5.0

The team at North Dixie Hardware is always a pleasure to work with. They are professional and friendly and ensure all your questions are answered. They made a last minute rental a breeze.

Melissa K. 
Clasificación:
4.0

Possibly open a little bit earlier.

William K. 
Clasificación:
5.0

Everything was great! A bit different due to Covid, but that's no ones fault. Thanks for everything!

Aaron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

bryan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald S. 
Clasificación:
2.0

It was my first time renting a Uhaul. I was unable to get answers to my questions from either the location that I picked up or uhaul.com. I don't think you should have to sign a contract without knowing what your drop off location. The representative at the Butler Township location did not ask where I wanted to drop off, he didn't tell me anything! He didn't even go outside and go over the uhaul with me. The equus was clean and did very well, but your employees are less than helpful.

Shannon J. 
Clasificación:
2.0

There are medical reasons people can NOT wear masks!!! To be so RUDELY escorted out of the location....never again will we show up at that store. We will go to our large chains; Ace, Lowes, Menards...never again! Your Uhaul rep treated us with with complete disrespect and made me feel like a criminal trying to rent!!! Had it not been for helping someone, we would've walked away!!!!!

Darrell E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl W. 
Clasificación:
5.0

Equipment had a leak , rented during pouring rain . Not the locations fault thought . The gentleman that came out was really polite and friendly and helpful .

Sean D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kara J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carla H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela V. 
Clasificación:
5.0

Approval was misleading and confusing. Should be able to be approved without providing 3 additional references other than the person with you.

Gerve T. 
Clasificación:
5.0

super pleasant, professional staff.

Lee W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
5.0

Have pads available to rent.

Philip P. 
Clasificación:
1.0

I was charged over $300 for what was advertised as $19.95, I paid over $50 at the location upon pickup of the vehicle and am completely disgusted with the charges that were applied. I drove less than 30 miles round trip and was charged over 4x more than the original be in store charge . I am disputing this charge due to the fact that the charges are outrageous and I will never again do any business with uhaul. For now on all my business goes elsewhere.

ellen O. 
Clasificación:
5.0

Very helpful personnel at this location...

Brad D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjay H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjay H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie J. 
Clasificación:
5.0

Although I didn't use the Truck Share option for after-hours pickup or drop-off, it was nice to know it was there if I needed it. The customer service on the phone (1-800-GoUHaul) and at the store, as well as the in-person customer service at the store were all great. I appreciated that the system worked so well and reduced my stress on moving day!

Ann F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
4.0

There was some confusion with scheduling and no one knew why my reservation was changed but things got worked out. Moving is stressful enough without thinking you wouldn't have a truck the day before.

Dan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather D. 
Clasificación:
1.0

El cliente no dejó un comentario.

ASIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA N. 
Clasificación:
5.0

Very friendly and helpful

James D. 
Clasificación:
5.0

Excellent service, nice people

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
No se han enviado comentarios para esta ubicación.

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