Customer Reviews for NorthBeach Storage
(U-Haul Neighborhood Dealer)

1,294 reviews

212 Hamilton St   Racine, WI 53402

(262) 456-5582

Office Hours

  • Mon: 10 am–3 pm
  • Tue: Closed
  • Wed-Thur: 10 am–3 pm
  • Fri: 10 am–5 pm
  • Sat: 9 am–5 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(262) 456-5582

212 Hamilton St
Racine, WI 53402

Services at this Location:

Office Hours

  • Mon: 10 am–3 pm
  • Tue: Closed
  • Wed-Thur: 10 am–3 pm
  • Fri: 10 am–5 pm
  • Sat: 9 am–5 pm
  • Sun: 9 am–12 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Love the Hamilton location

michelle johnson 
Rating:
5.0

Customer did not leave a comment.

TAMIKA FREEMAN 
Rating:
1.0

At first, I thought I would need the truck for only 12 hours but a recent family death changed that time line. I wasn't able to get the truck unloaded until the next morning around 9 am. I had reserved the truck for from 2 pm to 2 am at first. The person picked up the truck because the person who was registered to drive the truck was dealing with funeral arrangements and had to work the next day and wasn't able to drive the truck back. The operator charges us for 2 days instead of 1 day and we only had the truck for 23.5 hours. I would never ever recommend that location to a friend. The truck should have costed us around $100 but ended up costing us around $202. It was a good thing that I had put enough aside for unexpected expenses. I even told the guy that a relative recently passed away and we were trying to do what we had to do.

Kevin Sell 
Rating:
5.0

This was the best U-Haul experience I have ever had! The customer service was incredible - friendly, helpful, and accommodating! The truck was ready and clean.

Paul Scriver 
Rating:
5.0

Customer did not leave a comment.

Terri Smith Mandli 
Rating:
5.0

Customer did not leave a comment.

William Appenzeller 
Rating:
5.0

Excellent work by the owner, he was very nice and professional, I highly recommend this location.

Numan Pasqualine 
Rating:
5.0

Dave from uhaul was excellent and very helpful with my move transition from TX to WI

ashlee miller 
Rating:
5.0

The owner of this location is a fantastic guy. He was very friendly and knowledgeable.

Grace Church 
Rating:
5.0

Customer did not leave a comment.

edgar cesaro 
Rating:
5.0

Excellent customer service and support!

Carter Evans 
Rating:
5.0

Very pleasant experience

Fredie Horne 
Rating:
5.0

Great spot to pick up a U-Haul from. The owner of the property stayed late to help me get my trailer set up and was there when I came back to return it. Excellent service

BRIAN MATTEUCCI 
Rating:
5.0

I love it

Jennea Cunningham 
Rating:
5.0

I’ve rented U-Hauls many times in my life and this location was by far the BEST!! Exceptional customer service, do not rent anywhere else in Racine!!

Joseph Dunne 
Rating:
5.0

This location was amazing everything was so easy, and the owner of this U-Haul location was so nice and explained everything perfectly. I would absolutely recommend this place to anyone who needs a U-Haul.

Diana Lariza Chavarria 
Rating:
5.0

Dave at North Beach is awesome! He went above and beyond in every way and is a tremendous asset to, "the U-Haul experience," which usually isn't all that great, truth be told. I wish I could rent from him/there every time I need equipment!

Andrew Knopp 
Rating:
5.0

Customer did not leave a comment.

Pavel Dimitrov 
Rating:
5.0

Efficient and helpful staff!

Samuel Naegele 
Rating:
5.0

Dave is great to work with. He makes the whole rental experience easy. I would not consider going anywhere else for my trailer or truck rentals.

Steven Joost 
Rating:
3.0

The truck itself was great. The rest of the process was a terrible experience. Moved location of picking up the truck 20 minutes further away than was requested. Using the app for self check out cost us an extra 45 minutes to check the truck out. While in the app, could not message and then return to self check out. Had to start the process over each time. App kept getting stuck after accepting my picture. Once I called, they said to try on the browser, which did work. Next issue was no dolly or pads where on the truck. Because of we arrived at my mothers apartment an hour late had to pay the guys I hired an extra hour of labor. Plus they charged extra for having to carry the bigger items all the way through the halls to the truck on the street. We worked through not having the pads, but that also took extra time. The extra costs and frustration was not something that I needed. Dealing with the personal situation was enough. I realize the fine print says it is not uhauls issue. That does not change the effects of the lack of service. Sent from my iPad

Michael Isola 
Rating:
5.0

Customer did not leave a comment.

Vivian James 
Rating:
5.0

Customer did not leave a comment.

Karina Chacon 
Rating:
5.0

Customer did not leave a comment.

Lupe Mohr 
Rating:
5.0

Dave is the best, honestly the only location I even want to deal with… the service is that good!!

DAMIEN MALUCHNICK 
Rating:
5.0

Dave is always great to his customers going above and beyond to make sure theyre satisfied. Love it when he has a truck available and i need one!

paul carbonneau 
Rating:
5.0

In this location there is nothing to improve. Everything is good!

richard sokas 
Rating:
5.0

Customer did not leave a comment.

Christopher Meekma 
Rating:
5.0

Good service

Cesar Gonzalez 
Rating:
5.0

Customer did not leave a comment.

John Charnon 
Rating:
5.0

Customer did not leave a comment.

Esther Arriaga 
Rating:
5.0

Customer did not leave a comment.

Megan Mayweather 
Rating:
5.0

David is great , friendly and accommodating. The world needs more guys like him.

michael reynolds 
Rating:
5.0

Very friendly!

Alex Rodriguez Cordero 
Rating:
5.0

Customer did not leave a comment.

Verta Jackson 
Rating:
5.0

This was best U-Haul location I ever used. Rarely do you find customer service like I experienced from this U-Haul dealer. The guy was exceptional!

Paul Sartorelli 
Rating:
4.0

Customer did not leave a comment.

Mohammed sumair Khan 
Rating:
5.0

Excellent customer service, hours, and price. I definitely recommend North Beach uhaul

Jessica Bellgraph 
Rating:
5.0

Dave and Sky are awesome 🥰

tahirah mcclelland 
Rating:
4.0

Customer did not leave a comment.

Glenn Applin 
Rating:
5.0

Customer did not leave a comment.

Jennifer McCright 
Rating:
5.0

Customer did not leave a comment.

Peter Graf 
Rating:
5.0

The location and the owner were great. It’s corporate U-Haul that sucks.

ALANNA LUZELL 
Rating:
5.0

Dave was absolutely awesome.

Joshua Johnson 
Rating:
5.0

Great place to pick up in Racine!

Ryan Echols 
Rating:
5.0

Pick up easy and quick. Truck was clean. Drop off perfect. Beautiful dog 🐶 Sky. 👍

kent neal 
Rating:
5.0

nothing at this moment.

Russell Tijerina 
Rating:
5.0

All good

Dawn Stombaugh 
Rating:
5.0

Dave is awesome!

TODD BISHOP 
Rating:
5.0

Customer did not leave a comment.

Kyle Willett 
Rating:
5.0

The NorthBeach Storage owner/manager is a nice and competent person to work with! I am very appreciative of his thoughtfulness..

Quentin Jackson 
Rating:
5.0

Dave Krofta has worked with the organization that I represent (Royal Family KIDS) to make renting a truck to bring all our supplies to camp and back go sooo smoothly that I think he could be an angel in disguise. I am looking forward to working with him again for Racine camp year 23

FRED OERTEL 
Rating:
5.0

Thanks Dave

Sharyne Oatis 
Rating:
5.0

Dave a nice person highly recommend

iaroslav iazlovetskyi 
Rating:
3.0

Customer did not leave a comment.

Kent Solberg 
Rating:
5.0

Customer did not leave a comment.

Stephanie Barajas 
Rating:
3.0

It was kind of sketchy to drop off a truck outside what felt like some random person's house.

Derek Wright 
Rating:
5.0

This was the best experience I've had while moving. The friendliness and ease of check in was so pleasant. Thank you!!

Jeremiah Sartin 
Rating:
5.0

Dave is a Blessing to our organization Royal Family KIDS Camp.; a camp for children in Wisconsin foster care system. Dave has accommodated our needs completely.. Fred Oertel Assistant Director PS If there were 10 stars he would qualify .

fred OERTEL 
Rating:
3.0

Location was closed

John Patchin 
Rating:
5.0

Customer did not leave a comment.

Greg .Pyburn 
Rating:
4.0

Customer did not leave a comment.

AMY MARTINEZ 
Rating:
5.0

Dave is great to work with, friendly and helpful. My car and boat are stored during the winter months. He cares about their safe keeping. Thank you !

David Wendling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Wilsak 
Rating:
5.0

Nothing excellent customer service and very helpful

joseph girard 
Rating:
5.0

Awesome customer service! Very friendly and a sweet puppy. Thank you

JEREMY BOHN 
Rating:
5.0

Great service and vehicle. Thank you.

riley quinn 
Rating:
5.0

Very good Costner service

Carolyn Bell 
Rating:
5.0

Customer did not leave a comment.

Aimee Pfeiffer 
Rating:
5.0

Customer did not leave a comment.

Mike Bregantini 
Rating:
5.0

Customer did not leave a comment.

Eliezer Colon Rivera 
Rating:
5.0

Customer did not leave a comment.

Benjamin Briones 
Rating:
5.0

The owner is extremely friendly and pleasant to work with. I highly recommend this location!!!

Deborah Sims Brown 
Rating:
5.0

Continue the great work

Pedro Lopez-Vazquez 
Rating:
5.0

I'm all about customer service and Dave was very hospitable, I rented a uhaul 6 months ago from a different location that I had used then and in the past, that was not the best. I would definitely use this service again at this location and recommend to others, great service. 👍🏾

Asewanetta Bonner 
Rating:
5.0

This is the BEST place in this area to rent a uHaul vehicle! A breeze to pick it and to return, plus Dave is top-notch — knowledgeable, friendly , and quick to respond. HOWEVER, the uHaul company website sucks! We rented a truck for 3 different days. I successfully uploaded the driver’s DL for the first day, immediately filled out the 2nd day’s rental app but when it came time to upload the same driver’s DL, the website kept refusing it and wanted a newer one, I panicked and called Dave, who said not to worry, that he’d take care of it when we picked it up, and the reservation was intact. Thank you, Dave, but uHaul corp, fix your website’

Kathy Novak 
Rating:
5.0

Customer did not leave a comment.

Benjamine Mihanda 
Rating:
5.0

Dave was very courteous and helpful.

Merle Bodmer 
Rating:
5.0

Customer did not leave a comment.

James Smith III 
Rating:
5.0

Customer did not leave a comment.

Jennifer McCright 
Rating:
5.0

Fast, friendly and efficient

Nicholas Yackley 
Rating:
3.0

Customer did not leave a comment.

nate bickel 
Rating:
5.0

Uhaul is great , have used often for various needs. Cost efficiency and flexible to meet my needs. Dave is the best, he makes it all so easy.

Elizabeth Schnitzler 
Rating:
5.0

Awesome customer service

jpshua wiliams 
Rating:
5.0

Customer did not leave a comment.

Cynthia Crafton 
Rating:
5.0

Customer did not leave a comment.

Revelle Duling 
Rating:
5.0

Customer did not leave a comment.

adrionna williams 
Rating:
5.0

Customer did not leave a comment.

Nerea Duran 
Rating:
5.0

Customer did not leave a comment.

William Ruffalo 
Rating:
5.0

Customer did not leave a comment.

Jessica Helmlinger 
Rating:
5.0

Dave is wonderful to work with and always goes above and beyond to help us. Appreciate good business people like him.

NICOLE NORBY 
Rating:
5.0

I will go back and refer friends. Dave was so service oriented! Great experience.

Elizabeth Schnitzler 
Rating:
5.0

The owner if North Beach storage was one of the nicest guys we have met at Uhaul. He was very flexible. The only challenge with this location for me was that I had a 26' truck and trailer and it was a challenge for me to navigate through Racine with all of their round abouts and tiny roads. Still a great experience

Mitch Ferencevich 
Rating:
4.0

Customer did not leave a comment.

Natalie Griffin 
Rating:
5.0

Customer did not leave a comment.

Kasia Wright 
Rating:
5.0

Customer did not leave a comment.

Scott Skaar 
Rating:
5.0

Customer did not leave a comment.

Timothy M Boyle Jr 
Rating:
5.0

Been here previously. Chose to rent a different vehicle just to rent from this location.

Juniper Wychwood 
Rating:
5.0

U haul truck share SUCKS gave me an ealert for nothing location was great but app sucks

Shawn Hughes 
Rating:
5.0

Easy to book online which I did 2 days before, even easier to pick up, reasonable price. Dave (the manager of North Beach Storage in Racine) called in the morning and said he'd moved the 8' truck we booked around front so it would be ready for our noon pickup. And it was! I highly recommend U-Haul, North Beach Storage, and especially its friendly and helpful manager Dave.

Kathryn Novak 
Rating:
5.0

Just take care of Dave. He is awesome. I wouldn't want anyone else to handle our needs!!

april stindle 
Rating:
5.0

Customer did not leave a comment.

Lauren Graham  |  Overall Experience 
Rating:
5.0

Dave has been a pleasure to work with over the last 10+years. His facility is extremely secure, clean, well lighted and I had access hours that worked well with my schedule. The location is excellent. Highly recommend this facility to others as I have done on many occasions in the past. Had I not have sold my car, I would still be storing it there.

TOM JOHNSON  |  Overall Experience 
Rating:
5.0

I didn't move out the storage, I wanted to keep the storage for my automobile but I could never get to my car.

aaron spivey sr  |  Overall Experience 
Rating:
5.0

I have been storing my vehicle here for years and plan to continue to do so as long as I need storage

joshua williams  |  Overall Experience 
Rating:
5.0

my experience with North Beach storage was superb they're friendly their professional they're very courteous and they go out of their way to help you in any way they can. Thanks Dave

Annie Henderson  |  Overall Experience 
Rating:
5.0

Dave was a fabulous person to help move in, change lockers and finally move out. He assisted in packing and moving items. He is the greatest!

RUTHIE BRATCHER  |  Overall Experience 
Rating:
5.0

Dave the manager is a great manager and very informational. He's always willing to help if he can and, will go out of his way to make moving and storage as pleasant as possible!!! Great place!!

Vickie Soens  |  Overall Experience 
No reviews have been submitted for this location.

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