Comentarios del cliente para North American Radiator

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de North American Radiator

Grado total:

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Krystal K. en

Grado:

El cliente no dejó un comentario.

Connie M. en

Grado:

Had to wait for an hour and a 1/2 for someone to bring me keys. No code from on line.

Christopher H. en

Grado:

Randy and his team do a fantastic job every time! Chris

Judith J. en

Grado:

El cliente no dejó un comentario.

Larry T. en

Grado:

El cliente no dejó un comentario.

Edward W. en

Grado:

El cliente no dejó un comentario.

Diana P. en

Grado:

El cliente no dejó un comentario.

Jeffrey T. en

Grado:

The rental place was run down. The gentlemen who helped me was very nice but he was having difficulty getting the computer to go through the various steps and a 5 minute process took about 45 minutes. I was also very upset that I left half of a tank of gas in the vehicle (picked it up with only 1/4 tank) and I received no credit whatsoever for the extra fuel. This truck had a HUGE tank on it. It took $120 to fill it from 1/4 tank at pick up to full. That extra 1/4 tank I left it with was worth about $40. On top of that, I turned the truck in 1 day early and no credit for that either. Certainly doesn’t make me want to ever rent from uhaul again or recommend it to others. I’ll stick with Hertz or Budget or Home Depot from now on if this is how you operate.

david B. en

Grado:

El cliente no dejó un comentario.

Kennethwilliam B. en

Grado:

So my experience really had nothing to do with the location it is with the equipment. My last two experiences with U-haul have been below average. In the vehicle before this the back and cab were full of what seemed to be cement dust. Had to clean cab and mop back several times. That location said they tried to clean it...well if you can’t get it clean why are you renting it to me? This time I was given a truck I didn’t want, but was told the person who had the size truck I ordered did not bring the truck back. So I ended up with an older much larger POS vehicle. The back was clean, but was bigger than what I wanted which made parking and unloading at my destination difficult and used more gas (did not need a big truck). As I drove away from location I rented from just a few miles down the road a different U-haul location had two of the trucks I needed sitting out front. I get it , they may have been rented, but they were still there when I went back so doubt it; would have appreciated more effort to get me into the vehicle I had requested.

Steven H. en

Grado:

El cliente no dejó un comentario.

Steven H. en

Grado:

There were some problem in the system and they thought that we borrow more pads, but we didn't. We asked them to check with the other U-haul location and we called the other location. Instead of calling each other, they just charged money first.

Brett S. en

Grado:

El cliente no dejó un comentario.

Brooksbradford W. en

Grado:

Shame on you for subjecting a customer to an unsafe truck like this. First of all I booked this truck for a Troy U-haul but when my confirmation came, it was for a truck in another city. After being put on hold twice by your call center, I was told they couldn’t change it. I arrived to get the truck for a later pick-up. The owner never inspected or pulled up truck. He gave me a key and I had to ask where it was located. Upon pick up, he was gone. Check engine on, the truck had been in an un-repaired collision to drivers QP and door, front end and the chrome factory bumper was not replaced. They had a used temp plastic bumper that I promise does not meet safety standards. It stalled twice and would not upshift in drive to minimum highway speed. I took it back early because I was afraid of breakdown. I contacted roadside last night and heard nothing today? On top of that they charged my CC an extra fee. I am contacting BBB!

Robert P. en

Grado:

It would be nice to not have to upload my drivers license every time I rent something. It makes the entire rental process take way too long. I rented a trailer just last month and had to go through the same whole process again.

Brett S. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

In and out with the equipment super fast. Not a fancy facility with all kinds of people asking questions taking up a bunch of time. For people who know what they need and have rented trucks/trailers before, this is the place to go. No hassle, no lines, get it and go!

Mike W. en

Grado:

I think If you Book with one location, the unit should be at the location, had no idea I was being sent to a new location.

Brettmichael S. en

Grado:

Easy to deal with. Very accommodating. Even installed the trailer to my hitch and got me on my way!

Janet C. en

Grado:

The pick up was quite different from the place I went to get information. The pick up location was pretty much a garage. Not very clean. The man that came to wait on me actually have dirty hands from working on a vehicle. He was was not very efficient on the computer, so the process took longer that I anticipated. He was not friendly at first but was helpful went he learned this 72 year old female was going to drive across the state alone. He went patiently over safety issues.

Paul K. en

Grado:

The Uhaul representative was very nice, problem is I reserved a 10 foot vehicle and was forced to take a 26 foot truck, which caused me to spend twice as much on gas than anticipated I strongly feel I should be reimbursed for the inconvenience Paul Kutschman 586-804-3545

Tom F. en

Grado:

El cliente no dejó un comentario.

JOHN D. en

Grado:

Nothing. All went great. Randy was great to deal with; would use him anytime.

Arthur M. en

Grado:

El cliente no dejó un comentario.

Richard C. en

Grado:

El cliente no dejó un comentario.

Pat M. en

Grado:

El cliente no dejó un comentario.

Wade J. en

Grado:

El cliente no dejó un comentario.

Arjun T. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

El cliente no dejó un comentario.

Martricia C. en

Grado:

It’s and automotive shop .

Joshua C. en

Grado:

El cliente no dejó un comentario.