The back of the truck smelled as if something died, the gas tank was given to me on empty, not a little empty, completely empty on the E, no pictures were taken so I had to take my own pictures of the entire truck and I ordered a van, which they had, but could not provide so I was given a different truck which wouldn't be an issue if the whole point of the van was to fit in my driveway. The gentleman at the counter informed me he only gives out the trucks and gets them back, nothing else. I've rented from uhaul several times in the past and have never experienced this. They're usually very meticulous but I wasn't even told exactly where the truck was, I was told “somewhere on the side just check the numbersâ€
Marlene C.
Customer Reviews for Nor Bronx Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I love this place and the customer service is A-1
TERENCE J.After two days I still don't get my receipt to know how much was charged to My credit card. That's not good
Norman R.never got my dolly. Got my truck 50 minutes late. The guy changed my drop off without letting me know costing me extra charges that were not my fault. I'm trying to fix these extra charges and 20 phone calls later nobody answers. Horrible place and should be shut down.
Jorge C.I couldn't get my truck until almost 2 hours later
Diego R.Staff is fun to talk to Location is a bit congested but close to my area which I love. #BronxLiving
Xavier R.Horrible customer service
DONALDLESLIE JR J.Front of the car was clean but the cargo area was not completely clean. Van was at quarter tank, I added $50 of gas and and when I returned the van with three quarters of the the tank. didn't get any money back. Have the tank full or a least at half.
MELBA S.Very busy takes more than 20 minutes to get vehicular ,you have to give same information again to agent after you've done everything online
CHRISTOPHER D.I ordered at 17 foot truck. You guys called me and told me it wouldn't be available but I can get a 15 foot . That was fine. I get to the place no 15 foot only 10 foot and no equipment that I needed. So I went over my 6 hours because I had a smaller truck and no equipment.
Emily G.The truck cabin was not properly clean... This location is accessible!
LENIN A.Great service
Andry C.