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Jason V.
Customer Reviews for Nor Bronx Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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on 11/14/2022 local time 12:01 pm I decided to rent a small moving truck at the address 1810 Cross Bronx Expressway so when I return the moving truck to the same place where I received it and a traffic policeman issued a ticket an hour after I delivered the vehicle
Marvin B.Worst experience. No gas, empty gas tank, and no lid cap. When asked at the desk for help, no help whatsoever. Spent my first hour trying to get the track ready.
Muhammad A.Very good customer service I will recommend Definitely go back in the future
Christina S.seems like the previous customer food was left in the truck on the passenger's side
andrew A.I was told was $20 per day And it end it $191 per one day
FLAVIA S.Super fast and super easy in and out service
jeremias V.It was a little hard to find & off of the expressway.
Salah A.The truck was on E and the engine and radiator lights came on within 30 minutes from rental. I had to change to a new one. The auto hauler hitch had a cracked rim they said was fine to travel with but a ride that should have been 15 hours turned into a 25 hour trip because we had to stop and get assistance on the way. Very dissatisfied!!
Unique H.U haul kept on changing pickup locations on day of pickup. Which was harassment. I could not pick the truck from location where I was booked 7 days back.
Fnu M.Excellent service
soe L.Clean the back of the van out. It was full of sticky food waste.
Jorge I.The back of the truck smelled as if something died, the gas tank was given to me on empty, not a little empty, completely empty on the E, no pictures were taken so I had to take my own pictures of the entire truck and I ordered a van, which they had, but could not provide so I was given a different truck which wouldn't be an issue if the whole point of the van was to fit in my driveway. The gentleman at the counter informed me he only gives out the trucks and gets them back, nothing else. I've rented from uhaul several times in the past and have never experienced this. They're usually very meticulous but I wasn't even told exactly where the truck was, I was told “somewhere on the side just check the numbersâ€
Marlene C.I love this place and the customer service is A-1
TERENCE J.After two days I still don't get my receipt to know how much was charged to My credit card. That's not good
Norman R.never got my dolly. Got my truck 50 minutes late. The guy changed my drop off without letting me know costing me extra charges that were not my fault. I'm trying to fix these extra charges and 20 phone calls later nobody answers. Horrible place and should be shut down.
Jorge C.I couldn't get my truck until almost 2 hours later
Diego R.Staff is fun to talk to Location is a bit congested but close to my area which I love. #BronxLiving
Xavier R.Horrible customer service
DONALDLESLIE JR J.Front of the car was clean but the cargo area was not completely clean. Van was at quarter tank, I added $50 of gas and and when I returned the van with three quarters of the the tank. didn't get any money back. Have the tank full or a least at half.
MELBA S.Very busy takes more than 20 minutes to get vehicular ,you have to give same information again to agent after you've done everything online
CHRISTOPHER D.I ordered at 17 foot truck. You guys called me and told me it wouldn't be available but I can get a 15 foot . That was fine. I get to the place no 15 foot only 10 foot and no equipment that I needed. So I went over my 6 hours because I had a smaller truck and no equipment.
Emily G.The truck cabin was not properly clean... This location is accessible!
LENIN A.Great service
Andry C.