Comentarios del cliente para Noor Services Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Noor Services Inc

Grado total:

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Canute E. en

Grado:

El cliente no dejó un comentario.

Samantha W. en

Grado:

El cliente no dejó un comentario.

eugene W. en

Grado:

File sent is not readable or able to be opened, it need to be updated or available in other formats.

Karen A. en

Grado:

El cliente no dejó un comentario.

peter B. en

Grado:

Customer service was great. No issues at all, i even got a reminder call about my reservation.

Thomas F. en

Grado:

El cliente no dejó un comentario.

paul M. en

Grado:

WARNING! Customer service at this location completely negative. The truck was filthy when we picked it up, and the guy at the counter (Zahid) had the worst customer service I've ever experienced at a Uhaul, and I've been to many Uhauls. His mannerism and conduct was a complete disgrace to the otherwise superior service I've experienced with Uhaul. If you can find another Uhaul location close by, i strongly suggest going there. Avoid this one if at all possible. YOU'VE BEEN WARNED.

Thomas A. en

Grado:

Nobody is ever there. They don’t answer the phone or return phone calls. They are almost always late for rental pick which cost you money when you have people waiting to do a job ( has cost me at least $300.00 or more in the last 3 months) . As a contractor they are not reliable and I find it harder and harder to do business with your company. Also in addition I be put an extra 1/4 tank of gas in truck because of discepency from invoice and online information. Not very happy rate now??

Shamarlas A. en

Grado:

There was nobody at the location when it was time to pickup the truck. The costumer service upon return was not pleasant. I paid the bill and left.

Radames M. en

Grado:

Make a representative is at the location, when an appointment was scheduled. Conducting the transaction over the phone was not expected and there was no inspection of equipment before departure. If transaction is being done over the phone the person should be courteous and not argumentative . Also should not tell the customer that he will not process the transaction if I continue asking questions of why there is no personal interaction. I will not use this location again due to this surprising event, my next U-Haul will be at a location where I will interact in person, this is very important to me....

Joe S. en

Grado:

El cliente no dejó un comentario.

Leah H. en

Grado:

Clean out the cabin. There was trash and debris in the back. Had to sweep out before putting furniture in to move.

sofronja F. en

Grado:

Improve quality of customer service. Rude and uninterested staff person made overall rental experience unsatisfactory.

Luther S. en

Grado:

El cliente no dejó un comentario.

Barbara J. en

Grado:

The inside of the truck reek of a very bad smell but it was the only one available so I bought air freshener for it. ALSO I CALLED ALL MORNING TRYING TO RESERVE A TRUCK BUT NO ONE ANSWERED THE PHONE; HOWEVER WHEN I GOT THERE A YOUNG LADY WAS AT YHE DESK.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Gregory B. en

Grado:

1. you might try to have the equipment ready from the office in which the reservation was made. 2. you may attempt to actually have the requested equipment in the location you say it will be at when it is supposed to be there 3. when you are forced to downgrade there should be liberal, I mean very liberal considerations given to mileage 4. of forget it … just don't go to U-Haul at all … go to Budget or Penske, pay the extra and actually get the service you scheduled for. UHAUL SUCKS!!!!!

jacky D. en

Grado:

El cliente no dejó un comentario.

Tara B. en

Grado:

El cliente no dejó un comentario.

Rita J. en

Grado:

Great customer service by the agent on duty. Van was Clean and in excellent condition. TY

Sherman M. en

Grado:

El cliente no dejó un comentario.

Mike R. en

Grado:

I have always had good service,well maintained equipment, and friendly service. Thank you U haul for your services.

Chuma E. en

Grado:

El cliente no dejó un comentario.

Steven W. en

Grado:

El cliente no dejó un comentario.

Leslie M. en

Grado:

Being a female dropping off an attached doly it would have been helpful for someone to assist me. I spend a good 20 mins trying to figure out how to get the car off and it unattached from the truck. You would have thought I was performing an operation. Even if for legal reasons they can't help at the very least tell me HOW to remove it.

christy M. en

Grado:

El cliente no dejó un comentario.

thomas K. en

Grado:

Seems to be a one man show and sometimes he isn’t available to answer phone or be behind counter for customers while helping others. Nevertheless, very friendly, helpful and willing to accommodate my requests when possible.

MICHELLE B. en

Grado:

If the equipment is not available that a customer has requested in advance, the location should contact them prior to getting there for pickup. I had a whole meltdown because the representative told me my equipment wasn't available but the whole time it was on the truck & she never knew it. I wasted time and energy trying to find another one at another location for nothing.

teddie Z. en

Grado:

I pre registered online so that it could be easy and fast to pick up the truck. When I went into the office, she couldn't find the order, didn't look at my printed confirmation I had, and kept asking me questions even though I told her I had pre registered. Then when I finally said she has to have the wrong person pulled up on her screen she finally realized she had someone else's information pulled up. I was the only one there, but during the process two more people came in and they had to wait for a long time as the clerk was trying to find my order.

Belinda H. en

Grado:

El cliente no dejó un comentario.

Walters K. en

Grado:

Customer service is like non existence .

Joyce R. en

Grado:

Everything was great - no recommendations.

Mary H. en

Grado:

Very efficient

rob W. en

Grado:

El cliente no dejó un comentario.

Suleika C. en

Grado:

You have excellent customer service very satisfied

John M. en

Grado:

El cliente no dejó un comentario.

Jocelyn F. en

Grado:

The individual at the service desk lacked the basic customer service skills. First, upon the arrival of any customer the individual should greet the customer. Second in reference to the vehicle what happened to the Individual showing you the vehicle. He literally pointed out the window to a location with 3 uhaul vehicles and said it's out there. I also think the parking lot should have signs for customer parking versus uhaul only parking.

jacky D. en

Grado:

El cliente no dejó un comentario.