Customer Reviews for Nobles Grocery
(U-Haul Neighborhood Dealer)

54 reviews

529 W Jefferson St   Rockford, IL 61103

(815) 516-0702

Office Hours

  • Mon-Sun: 9 am–2 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 5/22/2024: Closed
  • 5/23/2024: Closed
  • 5/24/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(815) 516-0702

529 W Jefferson St
Rockford, IL 61103

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–2 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 5/22/2024: Closed
  • 5/23/2024: Closed
  • 5/24/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Each truck should be able to exit the lot in forward and reverse. The open lot parking makes parking a confusion for truck return customers. My truck was blocked in from a drop off UHaul truck. I was unable to receive my truck size due to the truck being blocked.

Carolyn Garbo 
Rating:
4.0

Customer did not leave a comment.

Isabella Maldonado 
Rating:
5.0

Good easy

Yesania Quinones 
Rating:
5.0

Customer did not leave a comment.

Shirley Robinson 
Rating:
5.0

Customer did not leave a comment.

courtney Bradley 
Rating:
4.0

Customer did not leave a comment.

Joshua Saporiti 
Rating:
3.0

Customer did not leave a comment.

TOM CAMPBELL 
Rating:
1.0

Never will use this place again.. they lie

ALFONSO CABALLERO 
Rating:
5.0

Customer did not leave a comment.

Minesh Patel 
Rating:
4.0

The drop of location was good.

AMJED SHAFIQUE 
Rating:
1.0

Customer did not leave a comment.

Scott Hall 
Rating:
5.0

I have no comments at this time only that I was well taken care of with good service

Kennith Logwood 
Rating:
5.0

Customer did not leave a comment.

Antwon Lucas 
Rating:
3.0

Customer did not leave a comment.

Allen Hawthorne 
Rating:
2.0

The interior of the truck was absolutely filthy. The check in on the phone doesn’t take into account the inside of the truck. While the pickup process was easy, I was severely disappointed by the inside of the truck.

Adam B Cohen 
Rating:
5.0

Customer did not leave a comment.

Vea Payton 
Rating:
1.0

The after hours fee is bogus. I dropped my truck off a day ear but it was at 9 pm and the store was closed. There was a key drop and they checked the truck in at 7:45 am the next day and still charged an after hours service fee. No one serviced me after hours. I would have waited had I been made aware of that fee. It was absolutely unnecessary.

Brandy Gibson 
Rating:
1.0

CLEAN VEHICLES!

Kaylee King 
Rating:
3.0

Make sure to respond to inspection link before it expires

Mark Manes 
Rating:
1.0

Please make sure the gas tank is where it is supposed to be.

Sydney Burns 
Rating:
2.0

Service is bad in the area and the vibes are bad

Rachel Payne 
Rating:
5.0

Customer did not leave a comment.

Keay Crandall 
Rating:
1.0

Uhaul should not contract out to small businesses. They aren't as knowledgeable about the scheduling process, their hours are inconsistent, they are located in inconvenient places. The furniture pads and dolly that I paid for were not on the truck.

Lindsay Hawkins 
Rating:
5.0

Took very me very courteously and quick thank you

Jerry Yarbrough 
Rating:
3.0

This spot doesn't have the best cell service.

Devin Balke 
Rating:
5.0

Customer did not leave a comment.

LINDA EVANS 
Rating:
3.0

Customer did not leave a comment.

Thomas Clark 
Rating:
5.0

Customer did not leave a comment.

Jennifer Daugherty 
Rating:
1.0

There was weed everywhere in it and I do not smoke ! It smelled awful and was not sanitary I also never received the link to have it inspected by the customer just awful!!

Kristian Powell 
Rating:
4.0

Customer did not leave a comment.

Candice Wells 
Rating:
3.0

Customer did not leave a comment.

Daniel Harla 
Rating:
3.0

This is not the greatest part of town. We picked up after dark. Also on Thursday when we wanted to pick up they were only open until 2

JEFFREY CARLSON 
Rating:
3.0

The drop off lot was fine but the location in small urban grocery store was not what I expected from a U-Haul location . That being said the people working the site were polite and helpful.

GENE NELSON 
Rating:
4.0

Didn't have a face to face meeting, because it was at the end of the day; but they were very Courteous and Helpful in assisting me to make the rental drop.

ROBERTO HARRIS 
Rating:
2.0

No inspection done for return area was not the safest called 800 to advise no security and that we left rented equipment in back of truck. told agent it was not in good area many homeless and drug use area. was concerned with equipment being stolen.

JOSE MADERA VEGA 
Rating:
5.0

Very reliable service.

Jeremy Woods 
Rating:
3.0

Not in a very good and safe part of town. I felt uncomfortable there.

MELISA FEELEY 
Rating:
1.0

Close. Location ' Fully Bullshiter

KURTIS BOYD 
Rating:
2.0

Customer did not leave a comment.

LOGAN Rasmussen 
Rating:
3.0

Customer did not leave a comment.

Scott Preston 
Rating:
5.0

One suggestion. The pad lock from the key box was not working properly due to exposure to the elements. This was an after hours pick up. I spent 40 minutes trying to make the pad lock work being on the phone with U-Haul. Then I called Nobles Grocery who surprisingly answered the phone. He told me how to push and pull to make it work. Many thanks to him. I believe U-Haul should be aware these pad locks don't work very well and do something about it.

Adrian Stoicescu 
Rating:
5.0

Customer did not leave a comment.

Erika Bennett 
Rating:
5.0

Customer did not leave a comment.

AAMOND ROBINSON 
Rating:
3.0

No one seemed to know what was going on.

Brian Krause 
Rating:
5.0

Customer did not leave a comment.

Mayra Rosa 
Rating:
5.0

Customer Service was excellent from start to finish

Ethel Woodfork 
Rating:
3.0

I dropped the truck off at 9:50pm so no was their.

Kenyetta Martin 
Rating:
1.0

Location was over an hour away from my preferred pick up location. Was in a very seedy part of town with no signage. Could only tell we were there by 2 trucks in a community parking lot.

William Buniak 
Rating:
5.0

Customer did not leave a comment.

Sean Watkins-Harris 
Rating:
5.0

The gentleman at the front seat was very professional, polite and extremely helpful which made my experience GREAT! The truck was very clean and the size was perfect for my move. I will use this location and refer friends to do the same. Thanks!

Monica Williams 
Rating:
5.0

Customer did not leave a comment.

Joseph Munguia 
Rating:
5.0

Well I paid for 2 days but only used it one day, I feel as though I should be refunded for the day I did not us

Reneel Koch 
Rating:
2.0

U Haul attendant was young man who also had the responsibility of being cashier for the store so my contract was done in between other customers and a bit disjointed. The vehicle got stuck in some icy snow and I called him to report I might be an hour or so late as we intended to melt the snow around the two tires so we could drive the vehicle out which we did and I returned it and placed the keys in a box at the rear of the store which the young man stated I could do when I rented the vehicle. He was polite and seemed to be doing his best though the interruptions from the cashier role may have been a little bit disruptive for him ?

Stephen Langley 
Rating:
5.0

Customer did not leave a comment.

TRICIA HALTER 
No reviews have been submitted for this location.

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