Customer Reviews for NMG Storage
(U-Haul Neighborhood Dealer)

283 comentarios

18550 US Hwy 59   Detroit Lakes, MN 56501

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/5/2022 - 12/6/2022: 8:30 a. m. - 4:00 p. m.
  • 12/7/2022: 8:30 a. m. - 2:30 p. m.
  • 12/8/2022: 8:30 a. m. - 4:00 p. m.
  • 12/9/2022: 12:00 p. m. - 4:00 p. m.
  • 12/12/2022 - 12/13/2022: 8:30 a. m. - 4:00 p. m.
  • 12/14/2022: cerrado
  • 12/15/2022: 8:30 a. m. - 4:00 p. m.
  • 12/16/2022: 8:30 a. m. - 1:00 p. m.
  • 12/19/2022: 8:30 a. m. - 2:30 p. m.
  • 12/20/2022 - 12/23/2022: 8:30 a. m. - 4:00 p. m.
  • 12/26/2022 - 12/30/2022: 8:30 a. m. - 4:00 p. m.
  • 12/31/2022 - 1/1/2023: cerrado
  • 1/2/2023 - 3/31/2023: 8:30 a. m. - 4:00 p. m.

Show All Hours

Servicios en esta ubicación:

Contáctanos

18550 US Hwy 59
Detroit Lakes, MN 56501

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/5/2022 - 12/6/2022: 8:30 a. m. - 4:00 p. m.
  • 12/7/2022: 8:30 a. m. - 2:30 p. m.
  • 12/8/2022: 8:30 a. m. - 4:00 p. m.
  • 12/9/2022: 12:00 p. m. - 4:00 p. m.
  • 12/12/2022 - 12/13/2022: 8:30 a. m. - 4:00 p. m.
  • 12/14/2022: cerrado
  • 12/15/2022: 8:30 a. m. - 4:00 p. m.
  • 12/16/2022: 8:30 a. m. - 1:00 p. m.
  • 12/19/2022: 8:30 a. m. - 2:30 p. m.
  • 12/20/2022 - 12/23/2022: 8:30 a. m. - 4:00 p. m.
  • 12/26/2022 - 12/30/2022: 8:30 a. m. - 4:00 p. m.
  • 12/31/2022 - 1/1/2023: cerrado
  • 1/2/2023 - 3/31/2023: 8:30 a. m. - 4:00 p. m.

Show All Hours

  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie W. 
Clasificación:
5.0

We were very pleased.

James B. 
Clasificación:
3.0

It was freezing and had to walk a bit to where the U-Haul was parked. It was all covered in ice and snow so I had to wait for it to defrost and it was so cold! Then, when the truck was warm enough to go, it was stuck in the snow. There was no one to help me so I had to rock the truck back and forth to get out which took a few minutes. I thought I was going to have to walk back for help. Luckily, I was able to get out.

Lynette E. 
Clasificación:
1.0

El cliente no dejó un comentario.

Samantha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

YANIRA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

Strong young lady

Ron G. 
Clasificación:
5.0

Very helpful young lady

Don T. 
Clasificación:
2.0

Be more flexible with customers. If a customer only needs uhaul product for a half of a day. There should be pricing in place. I only needed the truck for an extra hour. However they said I would be charged for another day. Whether it was 1 hour or 24 hours. Better customer service would be nice.

detir A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve M. 
Clasificación:
4.0

was hard to find the key lock box, would be nice if had out front or sign stating key box was on side of building thanks

Miles T. 
Clasificación:
5.0

Great experience!

Colton D. 
Clasificación:
1.0

Have the correct address for the drop off. We drove to three different locations trying to find the place. No one was answering their phone and we got charged an extra $60 and they never said why. Also allowed us under a certain amount of miles when they knew our pickup location and drop off location and it didn't add up. Wouldn't recommend to anyone.

Christopher K. 
Clasificación:
1.0

I drove 4hrs to pick up my truck for what was supposed to be a 1way 24/7move. No keys were in the truck. I had to go all over the grounds long story short. No one was available on the grounds. Uhaul did not fully reimburse me. I'm out gas storage fees and paid man power ....think again before you use Uhaul

Erica A. 
Clasificación:
4.0

I was very pleased with the customer service I received. I would highly recommend this location. They were very helpful when picking up my truck rental.

Karen C. 
Clasificación:
3.0

No one there. Plus they need to get the insurance to help un tach the car trailer. I'm a 59 yr old female and can't do it myself. I had to find someone.

Jodie W. 
Clasificación:
4.0

The 20 foot truck was very good!!!! The lady who rented was very nice and answered any questions

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy S. 
Clasificación:
1.0

Those Gals Olathe office and mainly Stephanie are the rudest women I have ever met! She gave me the wrong trailer wrong time and blamed me? I cannot even express how rude these women were! No customer support at all! I will never rent from Detroit Lakes Uhaul ever again!!!!!!

Lida D. 
Clasificación:
4.0

Truck box was not swept out, Told my servicing agent, she did not seem to give a shit if was swept out or not. I swept it out and had half a dust pan full of dirt and crap, but you at UHAUL don't care as long as you get your money for the rental

THOMAS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory R. 
Clasificación:
5.0

Don't charge a service fee for people who don't have a smart phone and can only do key drop off in the drop box. I only have an old phone and fortunately my father in law was with me. I used his phone and avoided that big service fee. That's a scam in my opinion. Was happy with the truck. It was clean, reliable, and easy to load and unload.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn C. 
Clasificación:
5.0

The Uhaul website is a nightmare to get through. Needed extra days & that wasn't an option when i was trying 9ff mt phone. Thankfully you can still call a location and talk to a person.

Annette G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikayla A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Addrienne V. 
Clasificación:
5.0

Stephanie was very helpful and nice

Tyler B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GENE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas D. 
Clasificación:
5.0

Truck was dirty riddled with bug splatter.

Gary G. 
Clasificación:
4.0

The woman working there is polite, understanding and very professional. You are lucky to have her!

Galen N. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terra F. 
Clasificación:
5.0

Your website is not very user-friendly, nor were the links and texts sent by it. But the service at this location made up for it. Very friendly, knowledgeable, and efficient staff.

Paula W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caleb H. 
Clasificación:
5.0

The woman assisting with paperwork and hook up of trailer was delightful.

Aaron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darin D. 
Clasificación:
5.0

Moving. Our old open trailer broke down and Uhaul was instantly available. The covered trailer was just what we needed to complete our move, packing it up to the max. Great rental experience. Gracias.

Bruce I. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randall S. 
Clasificación:
3.0

It was a great location. Maybe get more help. The one girl in charge of it seemed overwhelmed.

Jeff A. 
Clasificación:
4.0

I had to search for location bar code for 1/2 hour. Should be by the key box or information on where to find it should be provided.

LISA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUNITA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk M. 
Clasificación:
4.0

I was very disappointed that i needed to drive 50 miles to pick up my trailer and was only offered an extra day. I feel U haul should have given me a discount on my rate due to the extra drive causing extra time and gas to pick up my trailer. I'm a repeat customer and feel i was not properly treated.

Gary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curt K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
1.0

Hours were inconvenient. While they hooked up the tow trailer, they did not know how snd would not help secure the vehicle we were towing.

Lisa I. 
Clasificación:
5.0

El cliente no dejó un comentario.

David O. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jennifer G. 
Clasificación:
1.0

We pulled up at the location and it said wrong location. So we drove across the street and it said your here. But or truck was not there. Once we found the truck back at the first location the website did not give us the code for our live box. We waited on hold for an hour, had to pay the movers for an extra hour. Another customer ended up helping us because the waited time was so long and we were on a deadline. Not impressed this happened last time as well.

Victoria S. 
Clasificación:
5.0

Easy to drop off.

Chad S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jud F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stacey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward O. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff L. 
Clasificación:
5.0

Outside was very dirty

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
4.0

Wouldn't let me self drop off unless I chose the unclean option which cost me an extra $15.

Nathan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marlin B. 
Clasificación:
5.0

Great personnel.

Richard H. 
Clasificación:
5.0

The lady, I think her name was Trish. She was incredibly friendly and helpful.

Richard H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marita C. 
Clasificación:
5.0

The attendees at this location were top notch. I appreciated the check-in phone call and flexibility when our plans changed. They made the process very simple!

Kurt W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Keith G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joe T. 
Clasificación:
4.0

Had to drive an hour to this location to pick up because my reservation did not have one in Fargo.

Debbie K. 
Clasificación:
5.0

You should install trailer Jack's on these heavy trailers.

Lisa S. 
Clasificación:
5.0

Excellent customer service!

Linda M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
5.0

El cliente no dejó un comentario.

david M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James C. 
Clasificación:
3.0

After hours drop off is a bit of a pain on a cold day if you are not familiar with the procedures.

Mark M. 
Clasificación:
5.0

I believe the person I worked with was Pam. She was incredible! So knowledgeable about her job and was excellent to work with. She made this experience very pleasant! She really deserves a pat on the back for doing her job so well. Thank you, KJ

KATHRYN J. 
Clasificación:
5.0

N/C

Lavern P. 
Clasificación:
5.0

Excellent customer service, equipment, convenience, value, and flexibility. Always had a positive experience when utilizing U-Haul! Thank you!

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY M. 
Clasificación:
3.0

Dropped off when closed

Jason S. 
Clasificación:
3.0

Make the uhaul sign MUCH larger and easier to see. Drove right past it twice,

ROBERT E. 
Clasificación:
5.0

Tricia was really helpful and friendly!

Julie S. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba