I found the staff very courteous and helpful. Great service.JAMES B.
Customer Reviews for Nima Food Mart
(Distribuidor de U-Haul del vecindario)
Athens, GA 30606
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - dom.: 7 a. m. - 7 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ADELA O.
The fuel gauge is delayed and I ended up over filling past what I originally started with. I'm a little frustrated that I was charged for the few extra miles I put on the truck than expected when the extra gas more than compensates.AUSTIN C.
Great Customer ServiceELGIN W.
Don't overcharge someone almost $500 and ruin their checking account for 5 days and act like you don't careCHRISTOPHER B.
El cliente no dejó un comentario.SYLVIA F.
Thanks to the friendliest gentleman who helped us return the hitch :+)ALEXANDRA ELLIS B.
El cliente no dejó un comentario.Wesley B.
The experience, customer service, everything was all fantastic! However, the location of the rental place was subpar to put it lightly. I did not feel 100% safe being there but the customer service is what changed my mind. ¡Gracias!NEAL D.
Very nice and professional experience!Daniel J.
El cliente no dejó un comentario.THOMAS A.
El cliente no dejó un comentario.IRIS C.
They went above and beyond to help us find out where we were suppose to drop off rental because the location had been changed with no notification.ALYSSA G.
El cliente no dejó un comentario.ELLIOT H.
El cliente no dejó un comentario.George K.
The u haul was filthy, but the staff was extremely nice therefore I would recommend this location.JOAN Q.
The price we gave it to me, it's not ... we took more money...SONIEL D.
Very helpful and no issues with the trIler. Smooth moving experience!CYNTHIA B.
El cliente no dejó un comentario.DELANRA W.
Truck was not what I reserved. It wasn't prepped for the rental. 2 dozen furniture pads were in the front seat. I did not reserve furniture pads. Truck was not dirty, but the interior should have been wiped down due to the COVID situation.STEVEN P.
It's just a gas station, not sure what could be helped other than having more room to maneuver the truck, bit that's a big ask.SAMUEL K.
El cliente no dejó un comentario.TARVILE M.
El cliente no dejó un comentario.LINDA L.
Vehicle was dirty in the cab and in the van. Customer service is poor.SHERRY J.
El cliente no dejó un comentario.Kimberly S.
El cliente no dejó un comentario.BRITTANY B.
El cliente no dejó un comentario.SHANTEL W.
Y'all took $200 from me I only had it for two dayRobby B.
El cliente no dejó un comentario.CLYDE W.
El cliente no dejó un comentario.Steven C.
El cliente no dejó un comentario.Doug L.
It's goodERIN K.
El cliente no dejó un comentario.MARION K.
El cliente no dejó un comentario.ISAIAH E.
El cliente no dejó un comentario.marvin B.
Everything was outstanding no changes needed perfect 10.THOMAS M.
El cliente no dejó un comentario.Patrick G.
charged me for equipment I didn't get or use!!Jon T.
El cliente no dejó un comentario.ZENDEL C.
El cliente no dejó un comentario.william P.
El cliente no dejó un comentario.SILVIA R.
El cliente no dejó un comentario.RONNIE S.
The mileage in my truck was recorded incorrectly. It was as if they did not account for the miles driven by the previous customer. I called this location to report my issue and they told me I was at fault because I did not take a picture of the odometer when I began my rental. No one told me I needed to do this. The seats of the truck were covered in crumbs and cigarette burns. However, the truck was in great mechanical condition and very easy to drive.Allison P.
El cliente no dejó un comentario.octavia B.
Quick and easy pickup process, especially with the app!Edward A.
El cliente no dejó un comentario.VERONICA S.
El cliente no dejó un comentario.ALLAN D.
truck not clean, in cab smell like smoke Attendant was friendlyJoseph L.
Absolutely horrible experience, the truck was dirty, the brakes did not work properly, the pick up location is an absolute dump, disgusting. I will never ever rent from this place again and they should have their uhaul license revokedAshley C.
El cliente no dejó un comentario.NANCY W.
No suggestionsâ€” all went smooth and as agreed.JOHNNY F.
AC was out and neighborhood was shady.Rose W.
Literally in a gas station. Staff member literally just took my papers and told me to drop the trailer. No help whatsoever and just overall bizarre. Then I preceded to get charged for an extra day and the staff member forged the drop off time to be a day after. Ridiculous.Roger F.
El cliente no dejó un comentario.CESAR D.
There was a styrofoam cup left in the cup holder, which by itself isn't a huge deal, but I told the guy behind the counter and he assured me it was no big deal, it had already been checked - given that there was no way the inside of the truck could have been properly sanitized by the COVID protocol specified on the UHaul website, I was a little disappointed and I wonder how many other locations are just checking boxes. Ultimately, after I specifically asked him to, he removed the coffee cup, but I mentioned that it probably should be sanitized for COVID stuff and he didn't acknowledge the request (I could have asked more directly, probably, but at that point I was in a rush and tired of feeling like I was putting him out and left). I also wasn't given the mattress cover I prepaid for online - by the time I realized I had already gotten to my apartment, and just went without it. I got a refund when I returned the truck (it took ~15 minutes), but I would rather have gotten the cover when I picked up the truck, of course.Alyssa B.
Make sure everything in relation to what they're renting is working or in condition to be used. My right signal turn on an auto transporter wasn't working. That was that was the only inconvenience, otherwise everyone was very helpful and hard working.XAIMARIE S.
Have the shop owners clean the trucks so that the next person does not get charged for someone else's mess. The shop owners should also do a walk through so people aren't charged for damages that already exist.Mallory E.
Check trucks better as far as mechanical issues. The truck I had needs a tune up it was shaking alot. I'm sure needs alightment it keep going to middle and side of the street. There was no air conditioning it was blowing out complete hot heat which was not good bc it was already burning hot outside. The truck smelled like mildew and humidity. Mud in the inside of floor mats. I can tell they only check the gas and milage then park it. I really wouldn't recommend this location.shanequia C.
El cliente no dejó un comentario.RACHEL B.
I would of appreciated if he would have told me the air wasn't working before I purchased it...it was 97 degrees that day with no air I could have went to another location and rented one with air, told him about it when I returned it and the only thing he could say was we put in a work order. He could have least discounted the truck price????NYKEA T.
The owner is amazing - the customer service is top notch.Andrew R.
El cliente no dejó un comentario.Elizabeth H.
He made the return very easy. We just dropped off the truck and were finished.Leslie S.
El cliente no dejó un comentario.KATHERINE N.
El cliente no dejó un comentario.ELIZABETH C.
I did not like the location, but the Hispanic gentleman, who's name I do not recall, handling the transactio,n was great in every way.cesar B.
Both people that helped me were very nice. I liked the fact that the guy came out and helped me back up my truck to attach the trailer and attached the trailer for me. The place itself isn't in the best neighborhood so just watch out for anyone lingering around you.John O.
El cliente no dejó un comentario.DAVID K.
Completed form online but when we got there, he couldn't access drivers license information Took 20 minutes standing in a chevron food mart with shoppers coming in and not adhering to social distancing. UHaul failed on coronavirus guidelines!Glenn Y.
El cliente no dejó un comentario.Yolinda F.
Person not at rental pickup. Waited. Decided truck was too small. Went to another location for larger truck. Person there on Hawthorne said I had to pay (again). Had already paid. Boo. Got hone and there was no dolly (we reserved). Called uhaul on Atlanta Hiwy (that was where we were supposed to pick up original truck). National office of uhaul contact sent us to Nima. Atllanta hwy made everything okay.ian G.
El cliente no dejó un comentario.Alexis S.
El cliente no dejó un comentario.Richard P.
At this location, another employee would have been helpful. I had to wait until he assists with store customers before I was helped. He was respectful to me..Mary M.
El cliente no dejó un comentario.MaryBeth K.
Truck didn't drive smoothly and made a noise plus radio didn't work, but radio wasn't important for 14 miles. Employees were nice.Sandra W.
Educate the Uhaul distributors more. The dealer told us we could drop it off anywhere in Atlanta and it wasn't until we got to one Atlanta location that they told us they could not accept it. It just seems like no one really knows what the correct thing to do is.Kim C.
Quick, friendly, efficient service at that point in the moving day where you just want to get rid of the truck and get home.Steven B.
El cliente no dejó un comentario.stefan B.
El cliente no dejó un comentario.Michael H.
Easy to find but not a large parking lot.David B.
El cliente no dejó un comentario.gerald H.
El cliente no dejó un comentario.Lexington B.
Check in and check out process is very slow and somewhat unorganized. Seems that the computer system that's used for UHaul service is often very slow or not operating.David L.
El cliente no dejó un comentario.Tristan T.
El cliente no dejó un comentario.laurie B.
They was very rude disrespectful..........precious H.
El cliente no dejó un comentario.Mark C.
El cliente no dejó un comentario.Michelle L.
El cliente no dejó un comentario.Willy D.
El cliente no dejó un comentario.Richard L.
El cliente no dejó un comentario.Alex C.
El cliente no dejó un comentario.Richard M.
Nothing. All of the customers were beautiful. The End.kaden J.
They rang me up, gave me the key to the truck, the dolly and said have a nice day. They didn't even tell me which truck to take or come outside to make sure everything was good to go. Also I later noticed that on the backside of my receipt that someone else's drivers license was printed on it. I think they are reusing old paper and by doing this they are making it easy for identity theft.David G.
No inventory. A convenience store that has an area by the carwash that acts as a drop off point.David W.
El cliente no dejó un comentario.Brian R.
El cliente no dejó un comentario.Miriam B.
El cliente no dejó un comentario.Michael H.
Very helpful staff, trailer was ready for me, quick in and out.John K.