Comentarios del cliente para Nicos Tires

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Nicos Tires

Grado total:

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Angela B. en

Grado:

They lied about how much gas was in the truck and it was given to me dirty.

karla s. en

Grado:

El cliente no dejó un comentario.

Catherine W. en

Grado:

Difficult to find, and I did not feel safe in the neighborhood it was located.

Andrew F. en

Grado:

El cliente no dejó un comentario.

tiffany j. en

Grado:

El cliente no dejó un comentario.

alejandro l. en

Grado:

El cliente no dejó un comentario.

Roger S. en

Grado:

El cliente no dejó un comentario.

estelle j. en

Grado:

To get the truck they work to slow

Emily M. en

Grado:

First i was given a truck that had a crack in the windshield and was absolutely filthy. Drove it around block and felt unsafe driving it so i took it back was given another one that was only a little bit cleaner. But i took it. I noticed that the second truck cost more and lady said she would fix it. She didn't. When i brought it back early they said i drove it over a hundred miles when in actuality i drove less than 20 miles. And i was charged for all of it. I have never had a problem with Uhaul before, so this really came out of left field for me. I hope we can resolve this issue.

SHAMEK G. en

Grado:

Car accident because of the uhaul was really big and wide turns worst experience I ever had

Raymond S. en

Grado:

The windshield was extremely dirty inside and out. And the steering wheel has too much play in it from left to right very difficult to keep going down the road straight. Employees and owner very courteous and nice

Keomi N. en

Grado:

Make sure the uhaul is clean. I found weed in my uhaul and could of went to jail for it, if I was pulled over by the police. I told the man at the uhaul place about it and didnt get a discount only a "Sorry about that".

Jeff W. en

Grado:

Had 8am appointment. The one guy that could set me up didn't come in till almost 9. Didn't get going till about 930 as they had to dig it out.

Megan B. en

Grado:

El cliente no dejó un comentario.

Joshua S. en

Grado:

Could not find contract, said they did not have a trailer, when in fact they did. No appliance dolly, took 40 mins to get trailer, no receipt or contract, was told it would be emailed. Not happy would like some kind of account credit, or I will choose Penske for my big move next month.

Todd M. en

Grado:

El cliente no dejó un comentario.

Christine J. en

Grado:

He had another customer come out to hook the trailer to my truck. We were flagged down by other drivers on the highway that our ramps were dragging. The pin to lock it in place was missing. We had to stay at a hotel overnight to wait for a store to open so we could purchase tethered straps to hold the ramp in place. This caused us to have an extra $175 in travel costs. I am very unhappy with the safety of this equipment and the location for pick up. It was dirty and in a very bad neighborhood. They had two dogs chained up outside the building at a used tire shop. It was a horrible experience. I would like to be reimbursed for my hotel stay as well as the cost of the straps we had to purchase. 1-309-269-3059. I can be reached at any time

Kevin L. en

Grado:

El cliente no dejó un comentario.

brooke z. en

Grado:

I was overcharged for mileage. & when I went to return the uhaul they were closing over an hour early so I couldn’t check it in & had to leave the keys yet my account was charged instantly with the incorrect mileage

Dustin H. en

Grado:

El cliente no dejó un comentario.

Julie H. en

Grado:

El cliente no dejó un comentario.

ryan w. en

Grado:

Nico, the proprietor was nice and helpful when I picked up the truck. Great to work with.

TODD W. en

Grado:

El cliente no dejó un comentario.

Christopher E. en

Grado:

Great location.

mark w. en

Grado:

Over all the truck worked okay but it was dirty, and the place that I had to deal with the people weren't very friendly there. They made me feel like I was kind of putting them out asking for help

Tracy W. en

Grado:

Equipment was not available at scheduled 9:00 am time on Sunday due to a quick rental on Saturday and the truck wasn't returned until 10:30 am! Employee did a fast sweep of truck & forgot to put in moving blankets, so owner had to follow thru w-employee. Cab smelled of heavy smoke & I had to drive with the windows down (It is really hard to breathe for people with sinus/asthma issues - U-haul should be paying me to sit & drive for 3 hours in an unhealthy environment)! The 3/8 marked for the fuel tank was actually at just above the 1/4 mark, so I filled it back to that level. The final billing reflects a charge for fuel. Owner was apologetic for the delay of truck & in the poor condition the truck was returned. No problems with truck driving home.

Kevin M. en

Grado:

Employees were very friendly not very knowledgable but very friendly.

Vanessa W. en

Grado:

El cliente no dejó un comentario.

. en

Grado:

When I reserved I was told that I can pickup at a given location just to find out that I had to go somewhere else to get it. Annoying.

michael f. en

Grado:

Nothing great location

Jerry P. en

Grado:

El cliente no dejó un comentario.

laurance f. en

Grado:

El cliente no dejó un comentario.

Matthew M. en

Grado:

Bad area. People were nice but would of rather went to the place I picked when setting up rental

Matt O. en

Grado:

Confusion. Lack of communication

Jamie N. en

Grado:

The first place canceled my appointment at the time of my appointment with no other options than to wait for 4 1/2 hours to get another truck! The place I finally found one never discussed mileage or insurance to witch he just charged me for then I went from paying 20 plus tax to 60 that’s a huge difference then the coustomer service made it like it was my fault and are trying to charge me 30 dollars in late fees about a fee I didn’t even know I had to pay!!!!! I will never be going to uhaul again

Taryn P. en

Grado:

The biggest issue is the fact that I submitted through the website for a location in Moline, Illinois due to proximity to home and was ultimately given a location in Rock Island, Illinois. Due to this I am still being charged for the extra roughly 7 miles of mileage that resulted from the U-Haul selected location. The problem is not due to vehicles not available at the requested location as to get to my home I had to drive past the requested location and saw both a 15' and 17' truck parked both while picking up and dropping off the 15' I did rent.

Nathan J. en

Grado:

El cliente no dejó un comentario.

Martin V. en

Grado:

El cliente no dejó un comentario.

Don H. en

Grado:

The location is a very dirty tire shop. The truck was covered with grease stains and the cup holder was filthy. I do t believe they clean the units at all. The people are nice enough but I wouldn’t give them more than 2 stars for friendliness. I would not use them again.

Timothy C. en

Grado:

I hope Your rep there finds his other shoe!

jayson f. en

Grado:

El cliente no dejó un comentario.

Kevin W. en

Grado:

Location was very sketchy. A rottweiler puppy was kept in a spare room adjacent to the office, and the entire office area smelled of urine.

Nathan H. en

Grado:

I found 3 half smoked joints all over the vehicle and when returned was charged for 41 miles when I used 26

Robin P. en

Grado:

The man working was very nice, but the truck I ordered was not there

Jeremy D. en

Grado:

El cliente no dejó un comentario.

Jim Z. en

Grado:

El cliente no dejó un comentario.

Akossiwa F. en

Grado:

More training on how to handle issues. More corporate support is needed.

Brock M. en

Grado:

El cliente no dejó un comentario.

Lucas M J. en

Grado:

El cliente no dejó un comentario.

Bailey E. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

samuel f. en

Grado:

I reserved a truck a month well into advance, and they rented my ordered truck out. They refused to give me my ordered truck until i called and complained to the U-haul customer rep. I eventually got the truck that i ordered an hour and a half later and the Nico’s tires people were rude and disrespectful that i called the U-haul customer service. Because of this i had to call my moving help and push them back an hour from when i initially asked them to show up, which cut down on the time that i could get help. I originally booked the movers from 11 am to 1 pm, but wasn’t able to get my truck until 11:30ish which was an hour and a half later than when i was supposed to pick it up. So as a result i lost an hours worth of moving help and still got billed for the hour. Also this affected my drop off times for the the u-haul truck and my storage unit. I got to my storage unit with only 30 minutes to unload my truck before they closed, which was very stressful. As a result of all of the above, i will never use this service again or recommend it to anyone else. This was a complete nightmare.

Annetta B. en

Grado:

First off I received an email stating for me to pick up my auto transport at a different location, why I'm not sure. When I arrive I'm told they do not have one for me it's rented for the next day to someone else so I explain and wait about 1hr to finally get the transport. Not a very professional uhaul dealer and hopefully will never have to return to that location. Extremely disappointed in my uhaul service.

hayden k. en

Grado:

This was an extremely poor location. My family felt threatened being at this location. Two men working inside the facility were asleep when we walked and one had an agressive dog with them. I will never use Uhaul again after this experience.

james b. en

Grado:

Excellent customer service. Very pleased with experience from them would return for future business thankyou

Tom K. en

Grado:

people at location were helpful and knowledgeable but location itself maybe a bit sketchy but was glad they had the trailer I needed.

Nicholas G. en

Grado:

The man that handled my transaction was very friendly and helpful. We had a nice conversation during the transaction and my son and I commented on our way out that he was a very nice guy!

MIKE F. en

Grado:

El cliente no dejó un comentario.

Lisa H. en

Grado:

Was really irritated that I had to switch locations and then when I did pick up, they didn't have my dollies I requested so I had to make a 2nd expense and stop to get those. The location was in a bad neighborhood and the check oil light was on we were told we don't maintenance them and you have the extra insurance so If it blows up it's ok. I returned my rental early and was still charged normal price.

Jeannine F. en

Grado:

El cliente no dejó un comentario.

Matt S. en

Grado:

El cliente no dejó un comentario.

Suzanne E. en

Grado:

It was convenient for us but not a great location. The gentleman helping us was very courteous and helpful.

ernie s. en

Grado:

El cliente no dejó un comentario.

Michael U. en

Grado:

El cliente no dejó un comentario.

ronald d. en

Grado:

El cliente no dejó un comentario.

Katherine H. en

Grado:

El cliente no dejó un comentario.

ARCHIE H. en

Grado:

El cliente no dejó un comentario.

ARCHIE H. en

Grado:

El cliente no dejó un comentario.

Mark P. en

Grado:

El cliente no dejó un comentario.

CATRELL L. en

Grado:

Was my first time renting a uhaul nd it was a great experience. Seen some negative reviews online tried it anyway and was pleased with the service.

GARY K. en

Grado:

Good service, but be aware of the space limitations

TOM P. en

Grado:

Friendly service

Alexis M. en

Grado:

I went to return the trailer and said that I was not on system and did many days with out knowing where to send it back! And they charge me extra money for nothing! Give my money back!

Ron T. en

Grado:

I just had the worst experience with U-Haul I've ever had. They tried to way over charge me. They literally tried to charge me for their whole inventory of dollies and moving blankets. I got them to reverse those charges but I was still over charged for the rental itself and for the mileage. When I asked him to fix that he got frustrated with me and said he was tired and didn't want to deal with it. I will be finding another moving company for my next move.

Adam J. en

Grado:

El cliente no dejó un comentario.

Monica R. en

Grado:

El cliente no dejó un comentario.

JONATHAN F. en

Grado:

El cliente no dejó un comentario.

Megan K. en

Grado:

El cliente no dejó un comentario.

THERESA B. en

Grado:

The office is a mess!! Proprietor came into office while putting his shirt on, parking is a disaster, congested, unsafe. All of the extras aren't on the truck....dolley, blankets, etc...couldn't use if we needed to. Wasn't asked. Didn't know they weren't on the truck. The mileage was incorrect which resulted in a small overcharge. VERY UNHAPPY WITH THE ENVIRONMENT and experience with this business.

revelin c. en

Grado:

El cliente no dejó un comentario.

CHRISTINE Q. en

Grado:

Nothing can be improved. The gentle man who helped us was simply amazing. Best experience I've ever had with renting a uhaul. Next time I need a uhaul I'll be renting from nico's!

kathryn k. en

Grado:

El cliente no dejó un comentario.

Benjamin P. en

Grado:

Nice people, would rent from again.

Dale W. en

Grado:

As the guy was filling out paperwork for uhaul he would stop and waited on 4 tire customers while I stood and waited. Truck needed washed on the outside and I had to was windshield when I got home before making trip. The inside of the back of truck looked clean from the back door when I picked up, but when I go home and started to load I had to sweep the dirt out and then clean up what looked like wood stain on floor so it wouldn't get on my furniture. Could have been better.

PHILIP W. en

Grado:

El cliente no dejó un comentario.