My reservation was at 7am on Saturday the 13th. Not at 9 am. Had no cruise control and the steering wheel felt like it had a lot of play. Air not very cold either.
gerardo r
Customer Reviews for Nicos Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Had a pick-up time scheduled at 2:00pm. When we arrived at 1:55pm, doors were barred and locked. Got someone from tire shop to call the person and was told they would be there in 10 min. I was told to walk 1/2 block away around the corner to find my truck. Driver side window was wide open and the drivers side seat and door were all wet from rain. There was a car trailer attached to the hitch. I walked back to the office to ask him to remove the trailer. At the time of making my reservation, I requested 24 moving blankets. When picking up the truck, he only had 3 blankets. I had to drive to u-haul locale on Kimberly in Davenport, which is the original location I requested to pick up the truck, to get moving blankets.
Robert WWas over charged and I’ll never use uhaul again I was charged 90 for 6 miles…..
Wakeytha SThey had dogs. What is there to not love about a place that has pups that great you when you walk in? Plus the people were friendly and such. But the dogs....that was the highlight of my entire experience!
mandY aThe owner harassed me the entire time.
Ashley OQuick easy and affordable
Devra BNot very friendly place is dirty not very helpful. If I ever have to drop off in the Quad Cities I will pick some where else. Wouldn't recommend them.at all.
Lane HUpon arriving, there was no indication of where to go until a rep came out. The three dogs (fenced) frightened me as I was not expecting them. (Big bark)
ELIZABETH EI have rented twice from this location and twice I didn't get the truck at the time requested. Will not use again
Fredrica OThe people there were friendly and nice, but had no idea on how to recieve the rental. I believe they assumed everyone knew of the U-Haul app and was using it.
JOHN TThe owner is very rude and disrespectful and a liar. On top of other things.. I do not recommend
Katema SWe arrived at Nico's about 45 minutes after speaking with the owner and having him check us in over the phone. The only person who was there to greet us was a guy working on a car in the service bay. He said I could go into the office to get the keys from the owner, but after removing some rope to open the front door (sketch), there was not anyone inside. I went back outside and the mechanic called the owner and told him I was ready to pick up the truck. Owner instructed him where the keys were inside the office. We then went back outside and located the truck. It was covered with bird shit and the check engine light was on when I started it. Once I left Nico's with the truck, I had no issues and it ran fine on the 1-way trip from Rock Island to Des Moines. Got it checked back in the following day at the UHaul in Waukee. Great service when I checked the truck back in. Very efficient process and well maintained facility in Waukee. Would highly recommend the Waukee, Iowa location. Great inventory of trucks and trailers and very nice people!
MICHAEL RHire people who know what they're doing and how to put on a trailer, the guy asked me if I knew how to do it and said he didn't. Then he ended up putting it on but I will never rent from here again!
Ashley DI booked 26 foot truck and it was not available and it was not mentioned till I went there to pick up, so had rent 20 ft and do multiple trips to get stuff moved. The person running the place was very rude, when I asked you could have cancelled or called me to tell that you dont have 26 ft truck I would have picked else where , he was like I dont have time to call people. If you dont want it dont take it. He was plain rude. NEVER GOING WITH UHAUL AND THIS LOCATION, PLANNING TO DO A REVIEW BLOG/VLOG ON THE SAME
venkata rNico is not a a place that you would consider lean because it's a tire shop
Patricia DThis location was not convenient. The guy had us drive around the block, drop off the trailer on the side walk. He said he had no need for any paperwork. I returned the trailer in 2 days, of the 4 day rental. Now I am being charged 300.00 dollars says for over due return. Called the location twice, said he would get back to me but so far has not. Also called the 800 number and still waiting for a return call.
Brian RNo one to check us in. Equipment in a poor location.
Colleen HEverything thing must change .
Aziz JThey always go above and beyond for me. I am a returning customer to this location because of this reason. Thanks Ceasar and the Nikos tire crew for your wonderful service
AARON LRatchet af
Devon HNada
steven cThe abs light came on 15 mins within the drive, the truck wasn't clean when I got there to pick it up and it seems like there's a problem with the wheel alignment. Also, the truck was on E when it was supposed to be full I spent over a hundred some dollars for gas and returned it half past full. I want my money back.
JOE RTrailer lights did not operate and they did not assist us correcting the issue. Our trip was delayed since you had to send a service tech out to correct wiring on the trailer We had ordered furniture pads and they were not available. We had to go to another location to pick the shipping pads.
Regginal SNico's Tire is an extremely poor representation for U-Haul. I rented a trailer the Only item for u-haul Nico's had on a Friday. I originally called a different location, they didn't have the particular trailer I needed but I was scheduled to go to Nico's for pick-up. When I did the supposed "Owner" of the shop was rude and obnoxious! There were a few corrections in the contract and he became very angry, yelling, cursing, because he had to correct them and it would take him an extra 10-15 mins. Yet I stayed calm. I asked him 1 question and he screamed at me that he was going to cancel the contract. Only because I needed the trailer I said nothing, hooked up the trailer, left, reported him to u-haul on the following Monday. U-haul said they would get back with me in 3 to 4 days to see what they are going to do about the situation(whether it has happened before,etc..). This is now the 4th day, I have had heard nothing as of yet. Satisfied with equipment but very dissatisfied with Nico's-Chosen Representative of U-haul and if I do not hear back from U-haul Customer Service I see why they representatives like Nico's!!!
Julie CGreat job
Daryl PEquipment not available at location stated in reservation.
Shareef HQuick, fast ready to go. Did what was needed and bought it back no problem's. Everything worked out great
Tawana MContinue being the best that you can be for your customers. There's nothing more important for a customers to experience than being appreciated for their business & excellent communication.
Debbie VI have submitted a concern regarding the pickup location of Nicco's Tires which I am awaiting a response from Uhaul. Suffice it to say 0 out of 5 stars for "Nicco's Tires and Dog Poop"! Also some of the questions in this review for the drop off location should apply to the pick up location as well.
JORDAN BIt was a pretty good experience
RONDA RThe truck was not inspected properly, tires whore down and wipers as well, we had bad weather most of our trip and we where so afraid we where not going to make it because of all the sliding of the truck. Considering the fact that we where traveling across the state and not just around the corner would have been great. Also showing up late and not being able to respond to many questions.... enough gas for us to get to a gas station not long after leaving due to the fact that we kept getting stuck in the snow and having so much trouble with the tires... so disappointed with this rental this time. Also the team kept calling to change our reservations and end up overbooking. We had to call a towing company twice just to push us off the snow, I called the customer service line and nobody ever answer... I would like to get a refund on this as well.
ALEXANDRA WWe had to wait forever to get the trailer
JOEY GPick up was a bit disorganized, with a couple interruptions for phone calls.
maryjane mHave them help, with where to drop trailer and park trailer and maybe a check out.
NICHOLASCHRISTIA KI was charged more than what my email said I should be charged
Daniel RThere were cigarette ashes inside the cab of the truck.
Crystal CThe employee assistance was good, friendly and professional.
Herbert SYour company needs to improve your taking the money out when people rent not take money out over 3 weeks later now you want to charge me and it should of been taken out February 28 th when I RENTED THE UHAUL!!!!!! This is bs and I want my money back
Devin EI would recommend dropping this location - I attempted to drop off during normal business hours. This location was in a totally unacceptable area to rent u-hauls. The owner never showed up to return the trailer - the only positive was dealing with your representative Amy Areans - she was a big help. But the location -c'mon - Uhaul can do a better job picking and screening locations. .
Steven SScary big dogs that jump at you and bark, they are tied up but what if they broke loose?
Anthony HThe best customer service. I was treated very nicely. Thank you for your service. Great Job!
Melinda INada
Wayne CI will never use this location again. I showed up and the location was not open which made me late for my appointment that I was using the UHAUL for. The truck wasn't full of gas which is the second time that happened. The kicker for me is they charged me an amount on one day and the remaining amount wasn't charged until almost 3 weeks later. I was planning on utilizing this location at least once a month but now I will use a totally different service. Totally disappointed!!!
Dwayne HThere was dog feces in building, dried dog urine. Absolutely ridiculous service. I will take my business from now on to Penske or Budget. Absolutely displeased
DAVID MHorrible. Location in an old house. No amble parking. Had to wait an hour for someone to show up to accept the trailer. When the rental was turned it was not entered into the system. Not a great location. Would not recommend this location to anyone.
Todd SThere were mice running over my feet while I was trying to fill out paperwork they took for ever screwed it up once had to redo it wouldn’t let me back my truck up wanted to give me to give them my keys
Yvonne RThey lied about how much gas was in the truck and it was given to me dirty.
Angela BDifficult to find, and I did not feel safe in the neighborhood it was located.
Catherine WTo get the truck they work to slow
estelle jFirst i was given a truck that had a crack in the windshield and was absolutely filthy. Drove it around block and felt unsafe driving it so i took it back was given another one that was only a little bit cleaner. But i took it. I noticed that the second truck cost more and lady said she would fix it. She didn't. When i brought it back early they said i drove it over a hundred miles when in actuality i drove less than 20 miles. And i was charged for all of it. I have never had a problem with Uhaul before, so this really came out of left field for me. I hope we can resolve this issue.
Emily MCar accident because of the uhaul was really big and wide turns worst experience I ever had
SHAMEK GThe windshield was extremely dirty inside and out. And the steering wheel has too much play in it from left to right very difficult to keep going down the road straight. Employees and owner very courteous and nice
Raymond SMake sure the uhaul is clean. I found weed in my uhaul and could of went to jail for it, if I was pulled over by the police. I told the man at the uhaul place about it and didnt get a discount only a "Sorry about that".
Keomi NHad 8am appointment. The one guy that could set me up didn't come in till almost 9. Didn't get going till about 930 as they had to dig it out.
Jeff WCould not find contract, said they did not have a trailer, when in fact they did. No appliance dolly, took 40 mins to get trailer, no receipt or contract, was told it would be emailed. Not happy would like some kind of account credit, or I will choose Penske for my big move next month.
Joshua S