Customer Reviews for Nichs Automotive
(U-Haul Neighborhood Dealer)

42 reviews

312 Kenmore Rd   Pensacola, FL 32503

(850) 462-7875

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 10 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 462-7875

312 Kenmore Rd
Pensacola, FL 32503

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 10 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Place is sketchy looking and looks like a junkyard. The uhual office is hard to find. Had to walk in to nichs automotive? The lady running the uhaul was in her car talking on the phone and had to wait forever.

Dylan Quirk 
Rating:
4.0

RR tire was low when I got truck,I did put air but still said low.

Michael Caudill 
Rating:
5.0

Thanks for your assistance. I appreciate it.

Agim Bitincka 
Rating:
1.0

Lost reservations two days in a row , sent me to a place that Wasn’t open (auto repair center ) terrible

OUIDA JARMAN 
Rating:
3.0

The place looked a little sketchy, but it was an easy drop off.

JAIMI HECKADON 
Rating:
1.0

Wanted to leave as soon as I pulled up. Was told to drop the trailer where I was and he walked off I had a 6 x 12 trailer and had to unhook and lift it off the hitch myself. I am not the typical 60 year old I dropped it where I had it in the middle of the road. I will never go back there and it will make me think twice about u- haul and who they have representing them

Julia Springer 
Rating:
5.0

Customer did not leave a comment.

kayla starkey 
Rating:
5.0

Customer did not leave a comment.

William Heard 
Rating:
1.0

Nicks Automotive is a scary place. Junky cars laying around. Garbage on the ground. I suggest you visit the place and see who you are doing business with.

David Mullins 
Rating:
5.0

Excellent service

Anslem Lucio 
Rating:
5.0

Kareema was WONDERFUL!!! I had an issue with the internet being down and could not sign in and get the code to get the key for our early start. We were on a really tight schedule. Kareema took the time to make things move along faster and I was able to get the key. Kareema annd Leon actually went and picked up the missing blanket wraps and arrived at our home just minutes after the movers we hired to load our belongings. Kareema is to be congratulated and commended for her professionalism and her willingness to go out of her way to help a customer. Judy, a satisfied customer

JUDITH RHODES 
Rating:
5.0

Very accommodating, simple and easy transaction.

Brent Coffman 
Rating:
5.0

Very professional

Ricky Stinson 
Rating:
5.0

Customer did not leave a comment.

Brenda Hickman 
Rating:
3.0

Location was fine. What pissed me off was that the pick up location was changed from when I reserved truck. A MAJOR inconvenience!!! The drop off location was also changed but not as much as an inconvenience.

Christopher Silcox 
Rating:
5.0

Very friendly staff

Dave Lowery 
Rating:
5.0

Gary was extremely helpful at Nich's Automotive in making my return easy

Samuel Eng 
Rating:
5.0

Great folks!

ANDREW MCGOVERN 
Rating:
5.0

Super customer satisfaction!

ANDREW MCGOVERN 
Rating:
5.0

Nich and the rest of his staff were very professional and courteous the entire time and went out of their way to help us get the trailer we needed. Very highly recommended!

Daniel Strong 
Rating:
5.0

Customer did not leave a comment.

Nancy Kelly 
Rating:
5.0

Customer did not leave a comment.

Jonathan Padgett 
Rating:
3.0

It’s a pretty small automotive repair shop and is not a good place to go after it rains. The staff was friendly and accommodating. They didn’t open until 9am which delayed my loading by a couple of hours. After everything else I would recommend this as a pickup location.

EARLYERE WOODS 
Rating:
4.0

Customer did not leave a comment.

Richard DiVittorio 
Rating:
4.0

Customer did not leave a comment.

Pamela Ford 
Rating:
2.0

Location had no in person contact transaction was by phone

Roger Webb 
Rating:
5.0

This was without a doubt the best equipment I have ever rented. But the best part was the staff! Superb!

Albert Tullus 
Rating:
5.0

Keep up the good work! They were great, helpful, and had a sense of humor!

GREGORY MIKELL 
Rating:
3.0

Customer did not leave a comment.

Christopher Stoehr 
Rating:
4.0

Customer did not leave a comment.

KENNETH FRENGER 
Rating:
3.0

They had to call another individual to complete the contract which was cumbersome. When I tried to return the trailer during the stated drop off times, no one was there. They did not answer the phone and I never received a receipt. I had to call Uhaul to get a copy. The place is in a ruff neighborhood and I was not comfortable dropping off and leaving the trailer. In the end everything worked out. Oh the running lights do not work on the trailer.

Robert Riegert 
Rating:
4.0

Customer did not leave a comment.

Jerry Gott 
Rating:
4.0

Customer did not leave a comment.

JAMES HOLLINGSWORTH 
Rating:
1.0

Turn on the lights. Garage was dark. Dirty office.

ROBERT REESE 
Rating:
3.0

Customer did not leave a comment.

Jim Chesnut 
Rating:
5.0

Nothing. The location had friendly and knowledgeable staff that helped out.

Kevin Meisler 
Rating:
1.0

Remove all your hauls from Nich’s Automotive

Mary Raffield 
Rating:
5.0

Customer did not leave a comment.

Debra Marschman 
Rating:
4.0

Don't rent trailers until they have been turned in. Again with this order, I called ahead to check and they did not have the trailer I ordered, I needed it to haul a bike. They went above and found me a trailer at another location. Last time I showed up, no trailer and no haul bike. Customers should not have to make several calls to Check and see if you have one in stock. It the customers don't return to the location on their contract, CHARGE THEM A FEE, they will quite doing that to the dealers.

Kenneth Whalen 
Rating:
4.0

NICE GENTLEMAN UNLOCKED A CHAINLINK LOT THAT HELD UHAUL TRAILERS. WAS NOT THE BEST OF LOCATIONS. BUT HE WAS MOST HELPFUL.

Benton Beasley 
Rating:
5.0

Customer did not leave a comment.

JOHN DUNLOP 
Rating:
5.0

I’m so happy with this location, I moved from utah to Florida with this cargo trailer, when i was dropping off my trailer in Nich’s automotive (u-haul), they helped me a lot and beyond what they just suppose to do, and I’m really recommending this location for other customers that they are looking for great and reliable staff and they are great Auto repair shop as well!!!

farzin davabi 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top