Customer Reviews for Next Innovations
(U-Haul Neighborhood Dealer)

64 reviews

7981 Town Hall Rd NW   Walker, MN 56484

(218) 547-4709

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(218) 547-4709

7981 Town Hall Rd NW
Walker, MN 56484

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service. The owner was present on the grounds as well and it was apparent that your business was important. At one point during my stay I needed to rent a U-Haul truck. It was also a smooth transaction and great customer service. Thanks again to Arnold Volker and his staff for being available for my transitional needs. Cathy Ratliff Finley

CATHY F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William T G. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Dean M. 
Rating:
1.0

I would not recommend uhaul to anyone. My uboxes were to be delivered to home; they were not. I had to call Helpers to pick up the uboxes,, bring to my house. This cost me a substantial amount.

Sandi L. 
Rating:
5.0

I rented 6x12 trailer three times this summer this an 1800 mile trip to south Tx and was very pleased with the equipment and customer service!

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

Karen B. 
Rating:
5.0

Everything was great with this facility. It would have been nice to have it open on a Saturday but they worked with us giving us a cellphone number for after hours. We wound up not needing any of it as we were able to get there on time

Michelle R. 
Rating:
5.0

N/A. I was there after hours- I didn't interact with any staff members.

Barbara R. 
Rating:
5.0

Customer did not leave a comment.

roberta R. 
Rating:
5.0

Customer did not leave a comment.

Pam T. 
Rating:
5.0

Drop off was very easy. Prompt in emailing receipt.

BRADLEY E. 
Rating:
5.0

Your unit can be accessed 24 seven this is very convenient

Larry W.  |  Overall Experience 
Rating:
5.0

Nothing

Larry W. 
Rating:
5.0

Amazing people to deal with. Thank you

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

Mark W.  |  Overall Experience 
Rating:
5.0

Easy access and process.

Lisa H. 
Rating:
3.0

Although it went fine. There seemed to be confusion as to who could help me. Had to wait awhile. Finally the guys in the lot helped me and I was on my way

Marty H. 
Rating:
1.0

Very rude and condescending. Unprofessional and most likely does not care about this survey. Unfortunately not a good ambassador for your company.

LARRY A. 
Rating:
5.0

Customer did not leave a comment.

Pam T. 
Rating:
3.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

Customer did not leave a comment.

Mike J. 
Rating:
5.0

Extremely helpful people working at this location. Corey went above and beyond to help me as an “out of towner”. Would recommend highly.

Faye W. 
Rating:
5.0

I am very satisfied. Thank you.

Rebecca G.  |  Reservation 
Rating:
5.0

Don and Cory were great and very helpful

Donald L. 
Rating:
5.0

Customer did not leave a comment.

Roxy P.  |  Overall Experience 
Rating:
5.0

Friendly professional quick

David R. 
Rating:
5.0

Arnold was very helpful and accommodating!

Betty P. 
Rating:
5.0

Customer did not leave a comment.

Greg E. 
Rating:
5.0

Customer did not leave a comment.

Shirley D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy J. 
Rating:
5.0

Customer did not leave a comment.

Joyce E. 
Rating:
5.0

Customer did not leave a comment.

Jessica B. 
Rating:
5.0

We were so happy with experience, we were not sure that pods would be at destination when we got there , but we're notified by email that they would and did receive phone day of . Very satisfied.

jerry B. 
Rating:
5.0

Customer did not leave a comment.

Dale K. 
Rating:
4.0

Possibly lowering the cost woukd help. The orice went up $300 from when I first checked. It was good and we would use it again and recommendbit

Jayne P. 
Rating:
5.0

They were very helpful and friendly but a little hard to find for an out of state person. I still would recommend this place.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Jim C. 
Rating:
5.0

Excellent service

David W. 
Rating:
5.0

Customer did not leave a comment.

Lauren M. 
Rating:
4.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

Duane F. 
Rating:
3.0

Lot and road access are muddy in Spring

Donald M. 
Rating:
5.0

Brand new equipment with top notch help.

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Ed L. 
Rating:
5.0

Customer did not leave a comment.

kiven M. 
Rating:
5.0

Customer did not leave a comment.

Bill H. 
Rating:
2.0

I did not receive the dolly and furniture dolly I had reserved.

David K. 
Rating:
4.0

Customer did not leave a comment.

Dale D. 
Rating:
4.0

Well maintained truck, your Service was,"over the moon", very understanding of my situation. Thank You!

REBECCA M. 
Rating:
5.0

Customer did not leave a comment.

KIRK R. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

Very difficult to find, however. Outside of town on a dirt road with a sign that's easy to miss. Once there the manager was extremely kind and helpful.

john G. 
Rating:
5.0

Easy to get into, very friendly associate who gave easy instructions for drop off after hours. Wonderful!!

Lisa H. 
Rating:
5.0

Customer did not leave a comment.

ANGELA M. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Bill was a great help all along the way, and went out of his way to help me!

JEFFREY A. 
Rating:
4.0

Customer did not leave a comment.

GREGORY M. 
Rating:
5.0

Customer did not leave a comment.

KATHRINE P. 
Rating:
5.0

Customer did not leave a comment.

Katie S. 
Rating:
5.0

Customer did not leave a comment.

JASON C. 
Rating:
5.0

Customer did not leave a comment.

ZACHERY J. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
2.0

When I arrived to make an after-hours drop off, this location was completely dark, there was no key drop box, and this location is much too far from the established part of the town. Luckily, someone, maybe a security person, saw me looking for a drop box and accepted the key. My original forms online indicated a drop-off on Minnesota Ave, not at some pitch black compound on a dirt road 10 miles away.

Steve K. 
No reviews have been submitted for this location.

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