Customer Reviews for Newtons True Value
(Distribuidor de U-Haul del vecindario)

129 comentarios

2801 W Main St Ste F   Independence, KS 67301

(620) 577-5561

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: 10:30 a. m. - 3:30 p. m.

Servicios en esta ubicación:

Contáctanos

(620) 577-5561

2801 W Main St Ste F
Independence, KS 67301

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: 10:30 a. m. - 3:30 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

randy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

john F. 
Clasificación:
3.0

I was charged for fuel though I put more in then when I picked it up. It's only $7.22 but I know the kids working there read it incorrectly or something. I had to keep a window cracked to keep the air handling system from squealing, not sure what that was about. It drove fine and all else was good. Gracias.

Dianna C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip F. 
Clasificación:
5.0

The store was closed so as employees left they said they would check trailer in next day and I could do partial return on trailer but I wants able to get app to so partial return so I called customer store and got it done.

Sheila D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KASSIE B. 
Clasificación:
5.0

Good service

Bethany J. 
Clasificación:
5.0

Great service

Steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Britney H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
4.0

El cliente no dejó un comentario.

phillip O. 
Clasificación:
1.0

I picked up a piece of furniture and when I brought it back, the guy accused me of leaving birdseed in and charged me $15 to spend two minutes sweeping. I never even had any kind of feed in the trailer. I'll never shop at this True Value again!!!

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shayla R. 
Clasificación:
5.0

Had a great experience. Newton was very helpful.

allen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geneva T. 
Clasificación:
5.0

I can not think of anything for improvement. Service was excellent. I the wish I could remember the name of the man that waited on us. Very kind to us and explained everything to us. Even backed our truck up to the trailer and hooked it up. Explained everything. Everything was great. No complaints at all. The experience was great. Return of trailer could not have been better. Gracias.

june V. 
Clasificación:
5.0

The air conditioning did not work for the whole day until about 7pm when it cooled off and the air conditioning suddenly started working

Brian C. 
Clasificación:
1.0

When I reserved the week before, everything was explained and set and I was told the price of what i would owe, and my online checkin the day before was the same and was good to go, but when i picked it up, it wasnt put in as i was told and ended up paying almost $50 more than what i was told at reserving. I would have cancelled and not went through with the rental but needed it that day and couldn't delay what needed moved so I shelled out the money and used it. But I wont be doing it again, atleast through here because I was charged more than what the original quote was

william H. 
Clasificación:
3.0

Tail light wiring has low voltage. The back side lights were busted.

Brandon H. 
Clasificación:
4.0

Website at pickup and drop off locations very slow. Frustrated employees. Otherwise, would've given 5 stars.

mikie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
3.0

I still haven't received a receipt for this transaction. I called the location I dropped off the truck and they said its all done through U-haul. So my complaint is with U haul I guess. Grade yourself poorly in that regard. Gracias.

WESLEY L. 
Clasificación:
4.0

Had a flat tire on the way. It was a 760 mile trip. U-haul was right there for me. Had me going again in about an hour. Thanks U-haul.

Randy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer L. 
Clasificación:
5.0

I was hoping for at least a partial refund since I only used truck for 6 hours instead of 48...

Gareda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery L. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim G. 
Clasificación:
3.0

you don''t need all the information you require -- its almost an invasion of privacy.. And whether i disconnect the driveshaft on a towed vehicle isn't any of your business especially when you won't even rent a tow dolly if I don't disconnect the driveshaft. And if I wanted to tow a different vehicle than the one I specified apparently that if technically not allowed -- even if it is the same type of vehicle exactly..

Ed B. 
Clasificación:
5.0

Very efficient system..

Kathy T. 
Clasificación:
3.0

Train your personal. The representative hooked the car trailer to my truck but did not screw the hitch down on the ball.when I started to drive a car on the trailer it came loose and damage the tailgate on my truck

douglas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSI B. 
Clasificación:
5.0

Very fast, friendly, helpful and accurate

david M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

john P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Russell B. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert S. 
Clasificación:
5.0

When I tried to check on availability on the computer, I was told that there wasn't equipment available but when I went to the location, they had the equipment that I was needing.

Dale S. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY D. 
Clasificación:
5.0

very professional, knowledgeable, and very helpful.

Eugene T. 
Clasificación:
5.0

Excellent working with Nick. Explained everything so I had no more questions.

Jeff S. 
Clasificación:
5.0

El cliente no dejó un comentario.

marsha F. 
Clasificación:
3.0

Make sure rental agreement works and doesn't need redone.

austin S. 
Clasificación:
3.0

Vehicle was cleaned Oil needed changed. gas wasn't 3/4 like it usually supposed to be. the air conditioner would not go full level four without shutting off. Brakes need work

William S. 
Clasificación:
5.0

Nothing!

Bruce H. 
Clasificación:
5.0

As the first truck that was on the original rental wouldn't move from where it was parked, possibly more inspection of transmissions are needed. Other than that small issue as the representative did test the truck before I left it was a great experience.

Adam C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie C. 
Clasificación:
5.0

Keep doing what you are doing! Ease of rental and returns makes U-HUAL number one to me.

Gary B. 
Clasificación:
3.0

I went in a week prior to reserve a trailer. The lady said someone would call the day prior to tell me where to pick it up. I told her I wanted to pick it up there, that is why I went to that location. She said Uhaul will not reserve a trailer at her site. If someone comes in the night prior and wants the trailer I "reserved" they had to rent it out. What is the purpose of a reservation?

john P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

IDA R. 
Clasificación:
2.0

Trailer had a low tire. Was told there was air across the street! Drop off location was not on the paperwork - U-Haul computer system we were told was down. We were told, after calling, to go to a location that is 35 miles more round trip. Took to the closest location.

charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
4.0

I had to rent a 15' truck when a pickup or van would have worked just fine. Having a smaller vehicle for local, 1-day rentals would be appreciated. I was surprised that the fuel level was only 1/4 tank - this makes it harder than it needs to be to return it without either incurring a fuel charge or wasting money over-filling the tank.

Darin A. 
Clasificación:
2.0

I rented a truck from uhaul in Independence ks. When I went over the date to return it,they called me and I explained that I needed a extension of my lease. I tough everything was okay. But then I got a call saying they wanted the truck back and it was full of my stuff. So we extended it again and now there charging me an outrageous amount. Hope to hear from costumer service.

tony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle E. 
Clasificación:
5.0

They were very nice

Susan A. 
Clasificación:
1.0

get new brackets/straps! They were rusty, and I had to stop nearly every hour to put them back on again. The tiedowns fell off every time! It was an accident waiting to happen. My son bought me new tiedowns, which I had to install before, the trip back. It was a DISASTER!!! And, very dangerous for me, and my equipment!!!

Denise H. 
Clasificación:
1.0

Train your staff and make the payments and fees and process FULLY TRANSPARENT. Moving is expensive as it is and low income families like mine need every penny they have or they dont eat.

Jeffrey H. 
Clasificación:
4.0

Considering I live in a rural area, I appreciate places like Newton's to provide a good selection of U-Hauls to rent.

DARRELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane K. 
Clasificación:
5.0

It's all good

Ronald D. 
Clasificación:
5.0

El cliente no dejó un comentario.

tara C. 
Clasificación:
3.0

Have everything in the truck ready to go and the truck gassed up. We had to wait and gas it up and I had movers coming.

Pam B. 
Clasificación:
4.0

El cliente no dejó un comentario.

COREY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
3.0

Have the unit ready to go when you promised at scheduling.

jim A. 
Clasificación:
2.0

If it hadn't been for Nick coming in on his day off, we would not have been able to pick up the truck until the next day. He called me the day before to guide me through the process since the store was closed. The app wasn't working for me, so he came and took care of it. Even though I called 2 days before to make sure I'd be able to pick up the truck since it was a holiday, no one else at the store told me we might have trouble picking it up. The truck we picked up was filthy- with roadkill on it and spills inside the cab and the back of the truck.

Rob F. 
Clasificación:
2.0

The store reserved and rented a truck to me with a broken lift door. All they had to offer was a smaller truck, or the size I reserved that was faulty. Once my spouse & I got it home to begin loading, we also noticed it had NOT been swept out prior to my rental.

Erin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie C. 
Clasificación:
4.0

The staff is new to the U-Haul software and a little unsure on how it operates so getting everything filled out took a little time but they will get faster with experience.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margene C. 
Clasificación:
5.0

Great experience! Made sure everything was hooked up perfectly before letting me leave!

Monica L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken M. 
Clasificación:
5.0

El cliente no dejó un comentario.

julee J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

nothing

Alice S. 
Clasificación:
5.0

Very pleased with location. They took good care of us and we will be back when we need anything from U-Haul. Much appreciated! Darrell Bisel

DARRELL B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Benjamin E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronnie R. 
Clasificación:
5.0

Good service

Robert B. 
Clasificación:
3.0

The only reason I would NOT recommend U Haul is cause of the HIGH cost to rent the equipment

Kelly W. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael jay E. 
Clasificación:
5.0

Nothing. Service was perfect and everyone was a pleasure to talk to. WAY better service than Vining rentals in town. I recommend everyone stay away from him and go to Newton's True Value.

Jason K. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael jay E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
No se han enviado comentarios para esta ubicación.

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