Customer Reviews for Newnan Lock Storage
(U-Haul Neighborhood Dealer)

63 reviews

205 Elzie Johnson Rd   Newnan, GA 30265

(770) 304-3811

Office Hours

  • Monday - Friday:
    9 am - 1 pm / 2 pm - 5 pm
  • Saturday:
    9 am–2 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/29/2024: Closed

Services at this Location:

Contact Us

(770) 304-3811

205 Elzie Johnson Rd
Newnan, GA 30265

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 1 pm / 2 pm - 5 pm
  • Saturday:
    9 am–2 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

I dropped the tow dolly off two hours early they didn’t check it In I got charged a late fee

Robert Osteen 
Rating:
5.0

Customer did not leave a comment.

Minjae Son 
Rating:
2.0

Lockbox was inaccessible, rental dollies and blankets were not loaded on truck, took 2.5 hours to pick up truck

Brittany Vaughan 
Rating:
3.0

Customer did not leave a comment.

James Robertson 
Rating:
5.0

Completely satisfied with my service. I would recommend them to anyone

JASON BOOK 
Rating:
5.0

Customer did not leave a comment.

Bennett Samuels 
Rating:
5.0

Did not get a receipt that the trailer was dropped off

Jack Marlin 
Rating:
4.0

Customer did not leave a comment.

Alexis Troupe 
Rating:
5.0

Customer did not leave a comment.

Beth Corcoran 
Rating:
4.0

Customer did not leave a comment.

Kaitlyn Hudson 
Rating:
1.0

Unsafe , dark & muddy street. Low lighting & basically no where to safety leave truck after hours

Conte Horton 
Rating:
5.0

Very helpful.

Andrew Apple 
Rating:
5.0

Customer did not leave a comment.

charles still 
Rating:
5.0

Very friendly helpful and efficient staff. Very easy pick up experience.

Michael Steele 
Rating:
5.0

The young lady at the front desk was very professional, helpful, and courteous. Unfortunately, you don't always get that great service in today's world.

Jeffrey Moore 
Rating:
1.0

The 26’ truck I rented was horrible. There was basically no suspension in the vehicle and the AC didn’t work on a 90 degree day in Georgia. The cherry on top was the customer service lady who couldn’t have cared less about the issues and offered no resolve to my awful experience except telling me the total I owed.

Lucas Barry 
Rating:
3.0

Customer did not leave a comment.

THOMAS HAMMER 
Rating:
5.0

Customer did not leave a comment.

Jill Miller 
Rating:
3.0

Online check in was cumbersome and slow.

Tony Myers 
Rating:
5.0

Customer did not leave a comment.

Nikia Phillips 
Rating:
5.0

The wiper Blade need to be replaced there is no Rubber on its.

CARROLL BRADDY 
Rating:
5.0

The young lady that assisted me was outstanding. The truck was; 1. Missing the passenger side wiper blade. 2. There was trash in the rear. 3. The truck was shaking while I was driving. I was not able to check it back in, because the U-Haul website gave me a message “you do not have a current reservation”.

RONNIE AIKENS 
Rating:
3.0

Customer did not leave a comment.

Samuel DunhamJr 
Rating:
5.0

Customer did not leave a comment.

JUSTICE BAILEY 
Rating:
3.0

The vehicle had no working vent, air conditioning, heat or defrost. The fan/motor pushed NO air at all. This would have been no problem, except for that the day was unusually warm and raining so the window could not be rolled down without getting soaked (which I did) and the windshield could not be defogged when the windows were raised. Otherwise, all was good with the service.

BRIAN MCCARTHY 
Rating:
5.0

again nothing ..very smooth transaction...

Anthony McMillan 
Rating:
5.0

Jordan was outstanding

SAMUEL JONES 
Rating:
5.0

Customer did not leave a comment.

DENNIS ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Miles McDevitt 
Rating:
3.0

Customer did not leave a comment.

GIOVANNI TREJOS 
Rating:
2.0

The employee was very nice and helpful The truck was very dirty parked in a treed area and we had to drive far to pick up a dolly we rented in Peachtree.

RENAN MONDRAGON-FERRERA 
Rating:
5.0

Customer did not leave a comment.

Steven Duer 
Rating:
4.0

Customer did not leave a comment.

Thomas Farr 
Rating:
2.0

Customer did not leave a comment.

Thomas Jorgenson 
Rating:
4.0

Customer did not leave a comment.

GERARD BERCEY 
Rating:
5.0

Customer did not leave a comment.

denise back 
Rating:
5.0

Great job!!! Keep up the good work! And the good attitude! Thanks!

Ricardo Thongs 
Rating:
5.0

Customer did not leave a comment.

Hillary Vanguilder 
Rating:
5.0

Customer did not leave a comment.

HELYN LEONARD 
Rating:
5.0

Customer did not leave a comment.

Peter Johns 
Rating:
4.0

Wasn’t dirty yet not really clean.

Frank Siler 
Rating:
5.0

Customer did not leave a comment.

Candiss Earl 
Rating:
5.0

Everything excellent!

Nancy Green 
Rating:
3.0

Customer did not leave a comment.

Daniel Campen 
Rating:
3.0

Very hard to find due to vegetation. Sign was not seen till I was passing the drive. However, I was greeted and treated warmly and checked out quickly (she did not open the back to verify the Dolly was there or the bay was clean - which it was). Also, the office, while clean, had a shelf in the floor that obviously fell. Again, I would use the company orange to paint an accent wall to brighten the area.

Lisa Stewart 
Rating:
5.0

Customer did not leave a comment.

Wendy Faworka 
Rating:
4.0

Customer did not leave a comment.

stephanie lemons 
Rating:
3.0

Service was sub par.

Adam Spitzer 
Rating:
5.0

This location was great!! They made sure I had everything I need for my move and even gave me a month free with my new storage rental! Definitely call them for truck and storage rentals!!

Joshua Pritchett 
Rating:
5.0

Customer did not leave a comment.

Chris Jendrasak 
Rating:
5.0

Customer did not leave a comment.

Derrick Austin 
Rating:
5.0

Everything was timely and service was great.

Steve Longoria 
Rating:
5.0

Great service, clean truck! I also rented a unit from them, they have great pricing, clean units, and it is 24 hr access. Highly recommend to all

Joshua Pritchett 
Rating:
5.0

Perfect service and personnel. Quick and easy

troy sessions 
Rating:
5.0

Nothing! It was perfect!

Ken wood 
Rating:
5.0

Customer did not leave a comment.

Sharon Beaner 
Rating:
5.0

Customer did not leave a comment.

Katherine Presnell 
Rating:
5.0

There was confusion on which location I was going to. I had confirmed with this location. I was also sent the Franklin location and called and told them I had already confirmed the Elzie Johnson Rd. I got another e-mail the next day telling me the Frankline Rd was waiting on my pick-up. This just caused some sonfusion.

Rating:
4.0

Customer did not leave a comment.

John Secor 
Rating:
5.0

Extremely helpful and kind

Tanya Pitts 
Rating:
3.0

It took me over an Hour to pick up my trailer because of Computer issues with U-Haul, The Lady said that this happens all the time

DONNIE HENDRICKSON 
Rating:
5.0

Customer did not leave a comment.

Pina Payne 
Rating:
5.0

Customer did not leave a comment.

bryant owen 
No reviews have been submitted for this location.

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