Thank you so much and hats off to the female rental manager-you've got a keeper in her.Michael D.
Customer Reviews for New Storage Velp
(Distribuidor de U-Haul del vecindario)
Howard, WI 54303
(Pass Glendale and Velp-Next to Box Car Billy's 1mile W of HWY 41)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 10 a. m. - 4:30 p. m.
- Sáb.: 10 a. m. - 1:30 p. m.
- Dom.: cerrado
- 9/21/2021: 11:30 a. m. - 3:30 p. m.
- 9/22/2021: cerrado
- 10/18/2021: 10:00 a. m. - 2:00 p. m.
- 10/21/2021: 10:00 a. m. - 1:30 p. m.
- 10/28/2021: 10:00 a. m. - 2:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jill M.
El cliente no dejó un comentario.Edith K.
El cliente no dejó un comentario.Kathryn M.
friendly, knowledgeable staff - I was in and out with the keys to the Van in 10 minutesPatrick M.
El cliente no dejó un comentario.DEREK B.
The check-in link should allow you to add your own picture from your device as the upload button would not work for me on the first few attempts.Marques S.
The U-haul website is not user friendly. They add items automatically that you may not want. I also had to validate the condition of my equipment and the link would not up load my pictures of the trailer I was renting. It never worked.Jeffrey A.
Make sure there are no gum wrappers in the door handle and letting people know their pick up location has been changed more than 2 days before pickup.Angela J.
El cliente no dejó un comentario.PATRICK W.
Cruise control on the truck would be a great addition. Unless I just didn't see how or where it was to turn it on.David N.
El cliente no dejó un comentario.Sherry V.
This entire experience appears to be focused on the limited intelligence, non-white population. The uhaul website and mobile app is completely useless. A one hour and 42 min phone call to train your international customer service rep how to respond to a customer inquiry is pathetic! There is zero doubt in my mind that I could run your entire organization with half the people and bring in twice the profits. Please provide a list of the useless college organizations that your employees wasted their time attending so the rest of of the educated world doesn't waste our time and money sending our kids to get ZERO real-world and worthy educationShannon H.
El cliente no dejó un comentario.Gary H.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Kristin O.
El cliente no dejó un comentario.Andrew R.
I had difficulty with sharing my location...it turned out there was another privacy setting I had to change...if that info was included on the help page I wouldn't have had to call for help. It delayed my travel and loading of the truck. But still a positive experience.Maren S.
El cliente no dejó un comentario.Tom D.
El cliente no dejó un comentario.Gage S.
Easy and fast drop off.Mark W.
El cliente no dejó un comentario.Lawrence P.
Drop off was a little tight as this location is dedicated more to storage units than rentals..David G.
El cliente no dejó un comentario.Jeffrey K.
Mobile drop off is slow and unreliable. Poor service connection with the app is a nightmare.Casey M.
El cliente no dejó un comentario.DEBRA G.
El cliente no dejó un comentario.Mark S.
it was not the location I have a problem with, its the VERY NOT user friendly UHaul app!!!!!!!!!!Rebecca H.
El cliente no dejó un comentario.Richard K.
El cliente no dejó un comentario.Mariah M.
El cliente no dejó un comentario.Cynthia B.
The person checking me in for my rental stopped checking me in 3 times to help other people that came in after me to pay for their storage units. It was pretty rude of her.Thomas J.
El cliente no dejó un comentario.Patricia F.
El cliente no dejó un comentario.DOUGLAS D.
El cliente no dejó un comentario.jarlath H.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.Marek B.
El cliente no dejó un comentario.CLAIRE D.
El cliente no dejó un comentario.Brenda B.
El cliente no dejó un comentario.ryan B.
El cliente no dejó un comentario.tom M.
The first person I talked with was not real helpful and didn't know about things I asked. The person that helped me when I picked up the trailer was much more helpful. Both employees had issue with the new process to check me in.Mike K.
El cliente no dejó un comentario.matt L.
I was supposed to be doing my check in online, but when I arrived the key was not in the truck. I had to go in and completely redo all of the registration.bonnie W.
El cliente no dejó un comentario.Gerald C.
El cliente no dejó un comentario.Cynthia C.
Have a sign that says where to drop the truck off. Otherwise everything was goodJohn H.
Everyone was friendly and helpful.terry R.
Get a better computer program for your staffKENNAN H.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.RICK L.
Every thing went fine. I let agent know that one ratchet needs a little attention as it seemed to need to be lubricated ...and she made note and will have it checked out.Jim M.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.Amanda N.
No cruise control and the passenger side was cramped and hot. My daughter's feet etc swelled up. I will never use a u-haul again. And I will let other not to either as I have already done, & will do.Ezio F.
El cliente no dejó un comentario.JOEL R H.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.barry G.
El cliente no dejó un comentario.Jordy N.
El cliente no dejó un comentario.christine M.
El cliente no dejó un comentario.pao O.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.Matt O.
El cliente no dejó un comentario.Bryson H.
El cliente no dejó un comentario.trevor J.
have a clean truck, gas tank at level it is required at return, truck is legal to be on the road, we had a light on rear bumper broken off, license plate, have well trained staff. it was not a pleasant experience.Jeanne H.
El cliente no dejó un comentario.Christina T.
El cliente no dejó un comentario.kim L.
Very friendly ladies in the office. And I walked in to return the rental 10 minutes before they were about to close on a Friday.Tim B.
El cliente no dejó un comentario.Nathan V.
El cliente no dejó un comentario.Nancy W.
El cliente no dejó un comentario.Jon H.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Mary M.
El cliente no dejó un comentario.george K.
The system was not working, it too way too long to get my paperwork processed. My wife had to go back a second time to get the contract. The people were nice but I rented in a different location in Green Bay and had no problems.Paul S.
I was not able to select this drop off location when I rented the truck online. I had to call an 800 number after I rented the truck to switch to this location where I had a storage shed rented.ELMER S.
El cliente no dejó un comentario.Susan W.
El cliente no dejó un comentario.Diane B.
El cliente no dejó un comentario.Christine O.
El cliente no dejó un comentario.Alana F.
El cliente no dejó un comentario.BARBARA P.
El cliente no dejó un comentario.DAVE L.
Be clear that the offer when renting online that for the rental you receive one month storage free is not included or honored with your businessJoanne A.
El cliente no dejó un comentario.Juan J.
El cliente no dejó un comentario.Andrew W.
El cliente no dejó un comentario.Daniel K.
El cliente no dejó un comentario.rick S.
Have diesel powered vehicles for the 26 footers.Michelle B.
El cliente no dejó un comentario.Chase K.
El cliente no dejó un comentario.Matt V.
There were so many mistakes made by Uhaul when I was reserving it, from the date need to the # of miles needed, to the size, etc. I bet I spent over 1.5 hours on the phone over the course of a week trying to get what I needed. When we picked it up, it was all correct, but I'm sure it wouldn't have been had I not continued to check on it. The lady at the location I picked it up was helpful and kind, and none of the issues were her fault at all. Over all, the experience was a mess.Sue S.
El cliente no dejó un comentario.Nathan V.
El cliente no dejó un comentario.Robert B.
Waited for 45 minutes for computer to work. Never did. We had to fill out a paper that the lady didn't know how to do. Today I check my cc statement and you ate charging me too much on wrong card.JASON K.
Service and customer assistance could not have been better. Betty Porter was the greatest!loretta C.
El cliente no dejó un comentario.LISA P.
El cliente no dejó un comentario.KEVIN S.
El cliente no dejó un comentario.dan B.
Very friendly staff. Very pleasant experience.Gene B.