Comentarios del cliente para New Storage Velp

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de New Storage Velp

Grado total:

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tom M. en

Grado:

El cliente no dejó un comentario.

Mike K. en

Grado:

The first person I talked with was not real helpful and didn’t know about things I asked. The person that helped me when I picked up the trailer was much more helpful. Both employees had issue with the new process to check me in.

matt L. en

Grado:

El cliente no dejó un comentario.

bonnie W. en

Grado:

I was supposed to be doing my check in online, but when I arrived the key was not in the truck. I had to go in and completely redo all of the registration.

Gerald C. en

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El cliente no dejó un comentario.

Cynthia C. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

Have a sign that says where to drop the truck off. Otherwise everything was good

terry R. en

Grado:

Everyone was friendly and helpful.

KENNAN H. en

Grado:

Get a better computer program for your staff

Timothy B. en

Grado:

El cliente no dejó un comentario.

RICK L. en

Grado:

El cliente no dejó un comentario.

Jim M. en

Grado:

Every thing went fine. I let agent know that one ratchet needs a little attention as it seemed to need to be lubricated ...and she made note and will have it checked out.

David W. en

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El cliente no dejó un comentario.

Amanda N. en

Grado:

El cliente no dejó un comentario.

Ezio F. en

Grado:

No cruise control and the passenger side was cramped and hot. My daughter's feet etc swelled up. I will never use a u-haul again. And I will let other not to either as I have already done, & will do.

JOEL R H. en

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El cliente no dejó un comentario.

Robert C. en

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El cliente no dejó un comentario.

barry G. en

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El cliente no dejó un comentario.

Jordy N. en

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El cliente no dejó un comentario.

christine M. en

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El cliente no dejó un comentario.

pao O. en

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El cliente no dejó un comentario.

MICHAEL B. en

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El cliente no dejó un comentario.

Matt O. en

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El cliente no dejó un comentario.

Bryson H. en

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El cliente no dejó un comentario.

trevor J. en

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El cliente no dejó un comentario.

Jeanne H. en

Grado:

have a clean truck, gas tank at level it is required at return, truck is legal to be on the road, we had a light on rear bumper broken off, license plate, have well trained staff. it was not a pleasant experience.

Christina T. en

Grado:

El cliente no dejó un comentario.

kim L. en

Grado:

El cliente no dejó un comentario.

Tim B. en

Grado:

Very friendly ladies in the office. And I walked in to return the rental 10 minutes before they were about to close on a Friday.

Nathan V. en

Grado:

El cliente no dejó un comentario.

Nancy W. en

Grado:

El cliente no dejó un comentario.

Jon H. en

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El cliente no dejó un comentario.

James L. en

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El cliente no dejó un comentario.

Mary M. en

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El cliente no dejó un comentario.

george K. en

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El cliente no dejó un comentario.

Paul S. en

Grado:

The system was not working, it too way too long to get my paperwork processed. My wife had to go back a second time to get the contract. The people were nice but I rented in a different location in Green Bay and had no problems.

ELMER S. en

Grado:

I was not able to select this drop off location when I rented the truck online. I had to call an 800 number after I rented the truck to switch to this location where I had a storage shed rented.

Susan W. en

Grado:

El cliente no dejó un comentario.

Diane B. en

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El cliente no dejó un comentario.

Christine O. en

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El cliente no dejó un comentario.

Alana F. en

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El cliente no dejó un comentario.

BARBARA P. en

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El cliente no dejó un comentario.

DAVE L. en

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El cliente no dejó un comentario.

Joanne A. en

Grado:

Be clear that the offer when renting online that for the rental you receive one month storage free is not included or honored with your business

Juan J. en

Grado:

El cliente no dejó un comentario.

Andrew W. en

Grado:

El cliente no dejó un comentario.

Daniel K. en

Grado:

El cliente no dejó un comentario.

rick S. en

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El cliente no dejó un comentario.

Michelle B. en

Grado:

Have diesel powered vehicles for the 26 footers.

Chase K. en

Grado:

El cliente no dejó un comentario.

Matt V. en

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El cliente no dejó un comentario.

Sue S. en

Grado:

There were so many mistakes made by Uhaul when I was reserving it, from the date need to the # of miles needed, to the size, etc. I bet I spent over 1.5 hours on the phone over the course of a week trying to get what I needed. When we picked it up, it was all correct, but I'm sure it wouldn't have been had I not continued to check on it. The lady at the location I picked it up was helpful and kind, and none of the issues were her fault at all. Over all, the experience was a mess.

Nathan V. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

El cliente no dejó un comentario.

JASON K. en

Grado:

Waited for 45 minutes for computer to work. Never did. We had to fill out a paper that the lady didn't know how to do. Today I check my cc statement and you ate charging me too much on wrong card.

loretta C. en

Grado:

Service and customer assistance could not have been better. Betty Porter was the greatest!

LISA P. en

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El cliente no dejó un comentario.

KEVIN S. en

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El cliente no dejó un comentario.

dan B. en

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El cliente no dejó un comentario.

Gene B. en

Grado:

Very friendly staff. Very pleasant experience.

ELIZABETH B. en

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El cliente no dejó un comentario.

Lou D. en

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El cliente no dejó un comentario.

Lou D. en

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El cliente no dejó un comentario.

Susanna T. en

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El cliente no dejó un comentario.

Darla M. en

Grado:

Everything was excellent.

CRISTIN F. en

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El cliente no dejó un comentario.

Patricia L. en

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El cliente no dejó un comentario.

JASON B. en

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El cliente no dejó un comentario.

GERARD S. en

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El cliente no dejó un comentario.

REBECCA B. en

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El cliente no dejó un comentario.

YESENIA T. en

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El cliente no dejó un comentario.

DAVIS M. en

Grado:

The dolly was a little bent but served the purpose.

DAWN S. en

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El cliente no dejó un comentario.

Kristopher W. en

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El cliente no dejó un comentario.

MARY G. en

Grado:

The gal who checked me in was helpful and excellent.

LANA V. en

Grado:

Make sure there is gas in the truck. Have better customer service. Have an ice scraper in truck.

Samantha S. en

Grado:

Not very clear on instructions to drop-off.

TESSA B. en

Grado:

HORRIBLE!!!!!!!!!!! Reserved a truck 10 days before we needed it. Called to confirm reservation and was told the truck was moved to Kewaunee WI so we would have to drive there to pick it up! We were not notified of this change and received an "oh well" attitude kind of service. This completely screwed our plans for the rental we needed and didnt have the ability to drive to Kewaunee to pick up the truck. I would call other locations and skip this place. Horrible customer service.

EVELYN R. en

Grado:

this place was very unorganized. a big dog running around inside. computers not working right.

JON H. en

Grado:

El cliente no dejó un comentario.

Bob G. en

Grado:

Not much to say here. I turned in the trailer and got my paperwork and left.

ANN T. en

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El cliente no dejó un comentario.

Carmen W. en

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El cliente no dejó un comentario.

EILEEN K. en

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El cliente no dejó un comentario.

ROBERT L. en

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El cliente no dejó un comentario.

Blake H. en

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El cliente no dejó un comentario.

Gerald M. en

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El cliente no dejó un comentario.

Alicia M. en

Grado:

Make sure that they are only charged for services utilized. I was charged for a three day rental instead of the one day I used it (returned early). Hoping for speedy resolution!

SUSAN L. en

Grado:

El cliente no dejó un comentario.

William D. en

Grado:

Nothing. Did a great job helping me change to a bigger truck.very helpful.

DAVID B. en

Grado:

El cliente no dejó un comentario.

MATHEW J. en

Grado:

El cliente no dejó un comentario.

RONDA E. en

Grado:

El cliente no dejó un comentario.

SHAWN B. en

Grado:

Dealer agreed to stay open a few minutes late to allow us to pick up the truck and save 100 miles of driving, they kinda saved U-Hauls butt on this one. Still ended up running that pig of a truck and additional 50 miles costing me 9 gallons worth of $3.50/gallon gasoline

Dan D. en

Grado:

Everything was great from the time I booked it until I returned the truck. I was very satisfied with the rental process.

WYATT W. en

Grado:

El cliente no dejó un comentario.

rachel H. en

Grado:

El cliente no dejó un comentario.

JASON N. en

Grado:

Our reservation was transferred to this location from another location. It would be helpful when this happens if the original location would call the new location to let them know or they should get an alert somehow that a "new" reservation was made for them. the lady first told me she didn't have anything when I got there then I told her about the whole trouble of getting a truck in a location convenient to me for the time I needed one. she looked in the system with disbelief as she wasn't expecting me.

MATTHEW J. en

Grado:

El cliente no dejó un comentario.

SCOTT S. en

Grado:

El cliente no dejó un comentario.