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traci b
Customer Reviews for New Generation Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady behind the desk was very nice and pretty too. Her Mother was there and she was precious. It’s a family owned business and they treat their customers like family too. They made sure I had everything I needed before I pulled off. This was the best U-Haul I have ever done business with.
Ramon BGreat set of folks! Love this location!
TImothy FEverything was great very nice people
Tony GThis dealer is always a God send! Always an absolute pleasure doing business with them! I would definitely recommend them to anyone for your moving needs!
Lynn BThe drop off went smooth very nice people.
John MVery friendly staff
tristian tYou are already doing it, by providing excellent customer service.
MICHAEL SSuper friendly and personable.
Tony AEverything was Very Easy and needed an extra day .. Just picked up the phone and lady made it happen
KEYARTA MMy experience was exceptional!
Lynn BVery Professional and very easy to work with, Excellent experience made job easer.
danny cYou did a great job waiting on me thank you for everything
SOPHIA HSo accommodating very caring for your needs this is my second time.using them.very satisfied thank you for all your help
MARIA VThey were very efficient and accommodating the location very convient for me I will definitely go there again when I need them
MARIA VThey always friendly and they will help you, if you need help. Keep up the good work.
Deandra HThe service you provided for our family was great! We will be renting here again to transport one way from NC to Va.
susan WNo improvement needed, awesome customer service Mrs. Ivey is the best.
CONNIE MThe self return process is a bit difficult. I would suggest recommending the customer sets up the profile ahead of time. Once I signed in it wasn’t too bad.
kelli pKeep doing what u doing
Harvey WEverything was great! Super kind, and extremely helpful!
elijah bNothing. This U-haul location is “2 Thumbs Up”.
JACK BVery understanding and friendly establishment I would let others know
dameion rThe young woman that helped me was very friendly and very helpful. I appreciated her demeanor and I told her if I had to rent again I would come to her place of business.
pATRICIA mThere was some confusion at no fault of the location but they worked diligently and professionally to resolve the issue.
PEGGY FFriendly and professionals
Jorge LMy renting experience was phenomenal. Friendly staff and very helpful. I will definitely recommend this location.
priscilla dgood folks
Jim Nbestpeople!!!!!!!!!!!!!!!!
BUDDY RGreat staff ! And very helpful great atmosphere! Great people!
PEDRO Tamazing service!!!!!
BUDDY RCannot improve on excellence. I’m very satisfied.
JACK BFirst time using this location and has to be by far the best place to go. Went quick and smoothly. Equipment was in great shape. Will recommend!
Nery AThe ladies at this location are phenomenal to work with. They truly care about their customers and go above and beyond to make the stresses of moving and truck rental a smooth transaction. I will forever recommend locals to this location for all of their rental needs.
cara sYall did everything right and very good at what yall do
CEDRICK MThey are the BEST location in and around Bladen County. I have used them multiple times and they have been nothing but professional. I pray that they would soon become a storage site also, because it would be a perfect location. Thanks!
Carl YGreat staff very friendly and helpful!
Joel LStaff very helpful and informative. The equipment was really clean and up to date. Also, the equipment was in perfect working order. I would recommend this Location and UHAUL to all my friends and family
AMY HAwesome service, will be back
iver eThe customer service at this location was exceptional. The representative answered all of my questions, made sure I knew all of my options and gave great advice. I will definitely use their service again and I totally recommend this location.
ROXIE PTen out of ten experience. Great customer service.
samantha lAll I can say is thank you guys you service is well represented by you worker thanks so much for let me be part of this rental is was amanzing ... no bad comments at all ...
victor cVery professional and friendly staff. Staff bends over backwards to help with a smile on their face. Thank you for the GREAT JOB.
duane SExcellent customer service. They went above & beyond to make the experience easy & to meet the need. I highly recommend this U-Haul location.
DELORIS KAlways professional and courtesy employees. Always goes the extra mile. I can not back a trailer up, they always in a friendly matter volunteer to do the parking for me.
duane SGreat!!!!
JANIECE FThis location is so wonderful, i will always come here to do business
LEE HIvy was excellent! great customer service
WENDY HThe staff is ALWAYS very professional and friendly. My husband is a disabled veteran and has trouble walking, the staff knows when he drives into the yard and ALWAYS comes out immediately and brings the paperwork outside for him to process or comes out and shows him where to drop the trailer. The staff is extremely easy to do business with and very courtesy . We love doing business with this company.
DUANE SAbsolutely nothing. This is the most professionally owned, operated and the cleaness Uhaul compaI have ever used.
Stephanie CALWAYS THE BEST LOCATION!! KEEP UP THE GREAT WORK!!!!
Cody FSuch a pleasure
timothy FAlways the best!!!!!!!!
BUddy rA fantastic experience. Quick and to the point with my rental and everything was super easy.
MATTHEW Balways on point!!! thank you for making it great!!!!!
BUDDY RStore was clean and organized perfectly. The people there was kind and helpful, also the vehicle was clean.
HAMZAH KAlways the best!!!!!
Buddy R