Professional and wonderful attitude on customer service.Brian N.
Customer Reviews for New Elements
(Distribuidor de U-Haul del vecindario)
Valparaiso, IN 46383
Services at this Location:
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 5/29/2021: cerrado
- 5/31/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The new style ball lock would not release the trailer when I returned it. After 20 minutes in light rain I was able to pry it up while the employee cranked.Alvin K.
Very pleased! Was a painless process to get into a truck as I was pressed for time. My paperwork was ready, and staff was friendly and helpful!Steven L.
Excellent service! I was helped in and out of the door with my rentals. They had everything that I needed. I will definitely use this location again. They also had a bunch of trucks outside ready to go.Jeffrey H.
El cliente no dejó un comentario.Kevin B.
El cliente no dejó un comentario.Michael M.
Servicio amablePaul M.
El cliente no dejó un comentario.Dennis S.
I was charged for things that I didn't get and I've been on the phone for two days trying to get it straightened out and nothing has happened no one is acting everyone's blaming everyone else that that the store is blaming U-Haul U-Hauls blame in the store and buy my money still gone and that's theft I want my money back or I'm calling the police on youRobert J.
The woman who we talked to was very sweet. She really helped us out by extending our rental.Andrew K.
Easy pickup and drop offJeremy P.
El cliente no dejó un comentario.Evan C.
Process was fast and easyJeanne D.
El cliente no dejó un comentario.Eugene A.
have the front end alignment checked on the vehicle I rented. It was loose.Dennis D.
Honest, Clean, quick, easy, extremely helpful and friendly! Drop box! Supplies on hand! THANK YOU!! Keep up the good work!! The best in the area!Enoch H.
Trash was left inside the front of the truck.MEGAN V.
El cliente no dejó un comentario.james W.
El cliente no dejó un comentario.BRIAN K.
Super job getting me out the door and on the road.greg H.
El cliente no dejó un comentario.robert W.
El cliente no dejó un comentario.Rik C.
El cliente no dejó un comentario.ALLEN A.
El cliente no dejó un comentario.Allen S.
So thankful I chose to rent from New Elements. So very helpful, great service, and very friendly. Will definitely refer this business to others.Connie D.
El cliente no dejó un comentario.Robert M.
Absolutely amazing service! I was so happy that getting the equipment was the easiest part of my move and the lady that helped me, Alexa was absolutely amazing!Emily H.
El cliente no dejó un comentario.Deborah S.
El cliente no dejó un comentario.Mark D.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.Trevor M.
El cliente no dejó un comentario.Matt V.
Nothing. Unable to answer some questions as we dropped off after hours. No issues or complaints there. Very easy to complete.DANIEL B.
I wished I had of gotten the Auto Transport Trailer instead of the Tow Dolly.Louis S.
El cliente no dejó un comentario.Michael O.
El cliente no dejó un comentario.DONALD J.
Stress free move and will come back for future moves and receptionist was professional. Thanks again and 5 stars is my rating to youLarry Michael N.
El cliente no dejó un comentario.Kimberly H.
Alexa was awesome!John M.
Staff was very helpful and professional. I will definitely use again.Andrew R.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.JoEllen O.
Very friendlyKeith G.
Alexa was very fast and proffesional.Michelle A.
El cliente no dejó un comentario.Shirley F.
Rented a car trailer. It was in great condition even had new tires. The girl in the office was very pleasant and helpful. Excellent experienceGina B.
El cliente no dejó un comentario.Evelyn R.
El cliente no dejó un comentario.Susan K.
I appreciated the time the staffer spent with me showing me how to hook up the trailer! Very friendly!Eileen T.
El cliente no dejó un comentario.Keith G.
I had no major problemsKelvin M.
El cliente no dejó un comentario.Nicholas C.
The person that checked me out was awesome. Big thanks for the accommodating service. UHAUL CORPORATE: THE LAST THING that someone who has had a busy stressful day moving wants to deal with is an automated check out with the threat of a $20 conveniences charge. The old way was fine, knock it off! Other than that, all good.Gabe J.
off hours ck-in photo needed to say Check to display - assumed automatic - otherwise okJohn J.
It was snowing the wheels just kept spinning on the van. Need better tires.Robert D.
The staff at this location are very friendly and helpfully. They really care about their customers and make the experience of picking up and returning very easy and pleasant. I would definitely recommend this location to friends and family.MARIO N.
Outstanding serviceJames T.
El cliente no dejó un comentario.Wes M.
Don't charge me $20 because the uhaul website wasn't working.Casey H.
El cliente no dejó un comentario.Amanda H.
El cliente no dejó un comentario.Donn A.
El cliente no dejó un comentario.Brien C.
Lady who waited on me wonderfulKaren M.
Great experience!Anthony M.
Hire more people like the young lady that took care of us. One of if not the best I have ever dealt with.Harvey A.
I never went inside, so I cannot comment on the cleanliness of the office. However, the representative met me outside as I was parking the vehicle, said hello and asked if I had any problems. We did not, so she took the keys, and said she would email us the receipt because of how cold and windy it was outside since she had to take time to look over the truck. For that, my family and I are very grateful.Clyde W.
I dropped off after hours so I really can't comment on the questions however I have recently dealt with this location and the service was very good.MARIO N.
El cliente no dejó un comentario.greg H.
Very Nice people love this location second time ive used them and i will always choose this location.Emily H.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.chris P.
Trailer was clean. Surge brake release not working. Needed to back up an incline with loaded trailer. This was challenging.Mark W.
El cliente no dejó un comentario.Dave S.
El cliente no dejó un comentario.amanda P.
El cliente no dejó un comentario.ROLAND L.
El cliente no dejó un comentario.Jennifer L.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.danny T.
El cliente no dejó un comentario.Gary C.
My truck was damaged from the trailer. The trailer popped off my hitch and dented and scratched my tailgate while loading my car to the trailer. Showed the lady where I got mhe rental and she said there is nothing they can do.Frank T.
El cliente no dejó un comentario.Jacob A.
El cliente no dejó un comentario.Nicole E.
Very nice and helpfulKathy K.
My second experience renting from this location. Everything about this store is excellent. The desk team is professional and personable. They want to make sure you understand all aspects of your rental. The two vehicles that I rented were clean and safe to drive.Harry V.
El cliente no dejó un comentario.Bonnie W.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.ALAN R.
Make sure your vehicle lights work before renting a trailer.Matt G.
El cliente no dejó un comentario.Debra A.
Spot on service and communication. Great price too.DANE W.
Rented a 12x6 trailer. Tongue weight is a lot empty and even more loaded. It would be nice to have a trailer jack to hold the tongue when hooking and unhooking.Steven K.
El cliente no dejó un comentario.Michael H.
The truck did smell of cigarette smoke. You need to let it air out after use by a smoker.KIM H.
Very good company and pleasant Employees to deal with! Thanks Doug BlazerDoug B.
El cliente no dejó un comentario.Timothy P.
Truck was horrible. No A/C, no radio, manual windows, no shocks/suspension. When I called Uhaul the customer service was even worse than the truck.Krista D.
THIS IS A WONDERFUL LOCATION!!! Staff is SO HELPFUL!Marie S.
See above comments on the condition of the truck!james E.
Additional Services at this Location
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