Customer Reviews for New Baltimore Yard and Tack
(U-Haul Neighborhood Dealer)

22 reviews

14761 Ravenna Ave NE   Hartville, OH 44632

(330) 267-0248

Office Hours

  • Mon-Fri: 3:30 pm–9 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(330) 267-0248

14761 Ravenna Ave NE
Hartville, OH 44632

Services at this Location:

Office Hours

  • Mon-Fri: 3:30 pm–9 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

Nancy Seitzer 
Rating:
5.0

Very easy to pick up the truck.

Thomas Hottinger 
Rating:
5.0

Location was super convenient. The U-Haul app is cumbersome and definitely not easy to use. Will not use the electronic checkin option going forward.

Kellie McMann 
Rating:
5.0

The location was great. The service through the mobile app, picking up the vehicle and returning, was a nightmare. It took calls to support and ended up being directed to the website. Pictures wouldn't upload, screens didn't update. I wasted more time, in the pouring down rain, trying to pick up and drop off.

cathrine royer 
Rating:
5.0

The address on Google maps doesn't quite go to the correct location.

Mellinda Haber 
Rating:
3.0

There was very little room there to leave a 20' truck and hauler. We had to leave it after hours and did our best to not block entrances. We hope truck was found safe. We used the online return application. We still have not had confirmation of return.

Douglas Page 
Rating:
5.0

Customer did not leave a comment.

Troy Wilfred 
Rating:
5.0

Customer did not leave a comment.

Kandice Evelsizer 
Rating:
5.0

Easy and perfect!

Teresa Griffith 
Rating:
3.0

Signage could be better

Meghan Charlebois 
Rating:
3.0

Customer did not leave a comment.

Jocelyn Siakula 
Rating:
4.0

Customer did not leave a comment.

tena ojo 
Rating:
3.0

Customer did not leave a comment.

Beverly Allen 
Rating:
5.0

Customer did not leave a comment.

paul zupko 
Rating:
3.0

Customer did not leave a comment.

Jamie Baker 
Rating:
3.0

Customer did not leave a comment.

Matthew Thayer 
Rating:
3.0

No one was there so we dropped the keys in the drop box and left. That was yesterday around noon or so.

william hall 
Rating:
3.0

Customer did not leave a comment.

Rose Kobyluck 
Rating:
5.0

Customer did not leave a comment.

PATTY COPPENGER 
Rating:
5.0

There was a bigger truck available at this location despite your system only showing a 10 foot truck available, it was a gift because I spent over one hour one phone with u haul looking for a 17 foot or larger truck and was told there where none available

James Gabrish 
Rating:
4.0

Customer did not leave a comment.

Michelle Berry 
Rating:
2.0

This is a shady business. Has no receipt, wrote info on a scrap piece of paper. Never ever will I use them again, and I will tell everyone I know to stay away

TAMMY COY 
No reviews have been submitted for this location.

Additional Services at this Location

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