Customer Reviews for Network Auto Brokers Inc
(U-Haul Neighborhood Dealer)

128 reviews

2370 SW 67th Ave   Miami, FL 33155

(305) 227-9913

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(305) 227-9913

2370 SW 67th Ave
Miami, FL 33155

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very profesional

JORGE LUIS 
Rating:
5.0

Good👍

NESTOR NESTO 
Rating:
4.0

Good service, quick in and out. The car was new but obviously previous renters did not take good care - back door was hard to open because the lock was bent due to an accident. It obviously is a popular season for van rentals, associate did not have time to add air to tire (low tire pressure alert). It was a good experience overall. I would recommend this business.

Katarzyna Modzelewska 
Rating:
5.0

Make hiring faster when it is done in person in the office

RAMON HUERTA 
Rating:
5.0

Nothing to add

JULIO EIDER 
Rating:
5.0

Customer did not leave a comment.

Manuel Nogueira 
Rating:
5.0

Customer did not leave a comment.

Kevin Parker 
Rating:
5.0

Muy buen servicio y atendió todo fácil y rapido

Juan Alsina 
Rating:
3.0

Make sure the rental agent is there on time rather 15 minutes late, the rental has been cleaned prior to our pick up time and the items we reserved (a furniture dolly) are actually available. Moving without a furniture dolly was very difficult and required that we carry items which we should not have been lifting because they were way too heavy. We will be feeling the effects for some time.

Victoria Sinclair 
Rating:
5.0

The customer service was amazing, fast, friendly, and responsive. I’ve already reserved another date.

Michael Fajardo 
Rating:
1.0

This location gave me a roast infested van and then gaslit me into it being my problem

Manuela Granados-Tobon 
Rating:
5.0

Customer did not leave a comment.

jim stehle 
Rating:
5.0

Very pleasant to work with Ysel

Hilda Mederos 
Rating:
5.0

Customer did not leave a comment.

JULIO MENESES 
Rating:
5.0

Customer did not leave a comment.

Elysabeth Saccone 
Rating:
5.0

Excellent customer service!

Maria Henriques 
Rating:
5.0

Customer did not leave a comment.

Miriam Regalado 
Rating:
5.0

Customer did not leave a comment.

Yasser Leal 
Rating:
5.0

Customer did not leave a comment.

yoselyne valdez 
Rating:
5.0

Customer did not leave a comment.

Mark Velazquez 
Rating:
3.0

I was charged an extra day

Andres Gutierrez 
Rating:
1.0

I have a ticket opened with customer support 3954809. I am still waiting for an update. The owner’s son rented me van and said their store is closed on Sat and Sun so I cannot return the van until Monday (I can keep the van until Monday free of charge), when I return on Monday they charged me for 3 days. I need my money back!!

Shreyaben Soni 
Rating:
5.0

Customer did not leave a comment.

samantha paige 
Rating:
3.0

I specifically omitted insurance on my rental because I am an insured driver and my credit card carries collision insurance for rental vehicles. However, somehow between when I made the booking and took the car, insurance was added to the price without my knowledge. I only received the contract via email after I had taken the car. Then, at the rental location, I was told "It's only $20" but that it could not be taken off since I was already returning the vehicle. If it is only $20, then why do I have to eat the price of this as opposed to the dealer? Clearly there was some kind of a miscommunication between the system from when the booking was placed to when the vehicle was taken or at the very dealer where the insurance was added without my knowledge or consent--after I specifically omitted it from the booking.

Richard Bartz 
Rating:
5.0

Customer did not leave a comment.

GABRIEL DE JESUS RODRIGUEZ PEREZ 
Rating:
5.0

Customer did not leave a comment.

Diana Soto 
Rating:
5.0

The experience was ‘First Class,’ keep doing what you’re doing. My thanks to your office manager, Karla, for making sure everything went seamless and hassle-free.

Rolando Rodriguez 
Rating:
5.0

truck maintenance

LUIS DOMINGUEZ 
Rating:
4.0

Everything at the location was great. The only issue I had was with the Uhaul app. It is almost impossible to work with. After 20 minutes of trying to gey passed one step. I went to the website as a last ditch effort and completed return in less than 5 minutes. Please fix your app

Andy Salvador 
Rating:
5.0

Excelente servicio

REZKALLAH YACOUB 
Rating:
5.0

Customer did not leave a comment.

MAYKEL RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Juan Ocana 
Rating:
5.0

Thank you for making my moving day less stressful! =)

FRANCIS SKUNICKI 
Rating:
4.0

Very courteous and friendly. Greeted me outside when I pulled in and made the drop-off (and pick up) seamless.

BRIAN MALONEY 
Rating:
1.0

Horrible service and the van smelled like an entire zoo was transported there.

Miguel Reina 
Rating:
5.0

Everything was good easy pick up and return.

JOHN HOMER 
Rating:
2.0

Customer did not leave a comment.

ANTOINE CHAYA 
Rating:
5.0

Customer did not leave a comment.

ISMAEL DE LA NOVAL 
Rating:
5.0

Very friendly staff. Very happy I chose the location for my business.

ERIK TORRES 
Rating:
5.0

Great place and excellent service.

ERIK TORRES 
Rating:
5.0

Customer did not leave a comment.

ROBERTO LOPEZ RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

WINSTON VAZQUEZ 
Rating:
3.0

Customer did not leave a comment.

SEDRIC CHERRY 
Rating:
4.0

Customer did not leave a comment.

Michael Pena 
Rating:
5.0

I rented a van and had no problems. There was a little sand on the floor, so I guess that should've been cleaner, but it was only sand and not grimey dirt. Overall my experience was great.

Ethan Talmadge 
Rating:
5.0

Customer did not leave a comment.

REYNALDO SAENZ FUENTES 
Rating:
4.0

Customer did not leave a comment.

KATTY BUSTILLO CORREA 
Rating:
5.0

Customer did not leave a comment.

JOSE REYES FERIA 
Rating:
3.0

I was charged twice for “two rental periods” even though my agreement said the charge was by the mile plus $19.95, NOT by time, and I could return the vehicle within business hours. Ridiculous — had to do a credit-card chargeback. This didn’t happen at other locations.

Arielle Castillo 
Rating:
5.0

Everything is perfect

Angel Alvarez 
Rating:
3.0

Pick up and drop off were a breeze! Very friendly and courteous.

CHARLES MCBEE 
Rating:
5.0

N/a

Erik Torres 
Rating:
5.0

Customer did not leave a comment.

Diosnel Verdecia 
Rating:
1.0

The facility we rented from was fine. U-Haul is the problem. I went through the corporate website to book my reservation had a supervisor confirm that everything was scheduled the way I wanted it received a confirmation number. The day before pick up was scheduled I received a phone call also from corporate informing me that none of the electronica pick up arrangements were possible at that location. It delayed my entire day, my driver wound up having to put it on his credit card, due to the miss communication from corporate I will never again rent from U-Haul!

Donald Beal-Viar 
Rating:
5.0

was a good service

Juan Alsina 
Rating:
4.0

Customer did not leave a comment.

Wiquelme Marrero Pozo 
Rating:
5.0

Very friendly and helpfull

DORA BEATTY 
Rating:
5.0

Customer did not leave a comment.

Marisabel Ortega 
Rating:
5.0

Customer did not leave a comment.

ADALI BARCELO 
Rating:
5.0

Great service. Staff was professional and friendly!

George Puig 
Rating:
5.0

None

DIONY PUMARADA 
Rating:
5.0

This location was great !

Elizabeth Diaz de Villegas 
Rating:
5.0

Customer did not leave a comment.

Cody Halsey 
Rating:
5.0

Customer did not leave a comment.

ANDRES LOPEZ 
Rating:
5.0

Customer did not leave a comment.

MARIA TORRES 
Rating:
5.0

good

DENYS FERNANDEZ 
Rating:
3.0

Roxana from the original location I reserved a trailer pick up at (Las Brisas) was exceptionally helpful!

Charlene Eberly 
Rating:
5.0

Well my rental time was between 10 am to 6 pm. Because uhaul and the local office has a different time cost me pay another day and that isn't not correct no my fault. but costumer pay the price tanks and have a nice day

ORLANDO RAMOS 
Rating:
5.0

Customer did not leave a comment.

Javier Bode 
Rating:
5.0

Excelente atencion

Lazara Carrera 
Rating:
5.0

The best Thank you

Ana Maria Vargas 
Rating:
5.0

KARLA and staff were great ! Thank you .

Marco Teran 
Rating:
1.0

I was charged $28 extra for a coverage that I did not request. I will NEVER go to this location again and U-Haul has lost all my trust and business

Sonia Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Juan Jaspe 
Rating:
5.0

Customer did not leave a comment.

JULIO MARTINEZ 
Rating:
5.0

The UHaul van was very pleasant to drive.

Maria Maldonado 
Rating:
5.0

Great local spot by my house. Never knew this place existed. Moved from bird road to coral way. I did the app pick up and drop off. Totally A+. Lady inside was super nice and chilling. Thank you.

JOSE SOLANO 
Rating:
5.0

Excellent people, the secretary is friendly and professional. Thanks.

Zheyda Telleria 
Rating:
3.0

They don’t have late drop off times available.

Vernon Czelusniak 
Rating:
5.0

Customer did not leave a comment.

scott bailey 
Rating:
3.0

Customer did not leave a comment.

CARLOS CARRILLO 
Rating:
5.0

Customer did not leave a comment.

Jessica Dubon 
Rating:
5.0

I try at another location, precisely at 14801 Bethune Dr, Miami, FL 33176, but they dont help me at all. They put to many obstacles to rent. And then I find the this site near my old home and Karla help me so much even at the phone, she is nice and kind.

Javier Cremades 
Rating:
2.0

Make sure you have more trucks to offer your costumers on schedule time, so they can be clean inside and maintaine the proper way.

Albert Salazar 
Rating:
5.0

Very nice customer service. Highly recommend to anyone.

Erik Torres 
Rating:
5.0

Customer did not leave a comment.

JUAREZ Leal 
Rating:
4.0

Customer did not leave a comment.

VICTORIA CHORSI 
Rating:
5.0

They were very helpful and accommodating. I highly recommend.

Yvette Perdomo 
Rating:
5.0

Customer did not leave a comment.

CARLOS ALVAREZ 
Rating:
5.0

Customer did not leave a comment.

LILY OLIVA 
Rating:
5.0

Customer did not leave a comment.

Aracely Barberan 
Rating:
1.0

You can start by updating the hours for the locations. They are wrong you schedule a pick up of a truck at 7 am because that is whatbthe website says and you end up finding out the next day that the location wont open until 10 am. So whatever you have planned gets ruined because you guys have a schedule that you dont follow. On top of that your phone service does not have an explanation. I ended up paying more because what i had scheduled to pick up at 8 am turned out to be at 11.

Boris Serrano 
Rating:
5.0

Customer did not leave a comment.

Reinaldo Figueroa 
Rating:
5.0

Super nice lady

seidy BARRANTES 
Rating:
5.0

Customer did not leave a comment.

EUSEBIO ESTABILLO 
Rating:
5.0

Good and fast service. No wait time

Mahamalage Perera 
Rating:
5.0

All went well and Iwqs well served by the employees and the equipment.

lee wittle 
Rating:
5.0

Customer did not leave a comment.

Paula Jaramillo 
Rating:
5.0

Everything went smoothly and fast!

Carol Jamerson 
Rating:
5.0

Customer did not leave a comment.

Tony Zmij 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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