The lady was very sweet and easy to work with very helpful in many ways couldn't ask for better customer service they are top notch will definitely be using them again in the future
Melissa P
Customer Reviews for Nesmith Propane
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was great, got good gas mileage, ran strong, heater worked great, radio worked, smelled good. People at both ends were friendly, helpful, and knowledgeable. Best experience moving ever
mike tAll was great
Lacie MGreat bunch of guys.
Amber SNesmith is AMAIZNG!
malissa rVery good thanks..
Gabriel GThe steering need attention. Don't take ur hands off the wheel, the truck will dart to right and off the road. Drive it before signing.
Adrien GDid not get dollys or extra things I ordered.
Tara RExcellent customer service.
Tamara CNothing, I just wish I could remember not to leave my locks behind. But, I did return and remove it for them. Easy transaction, and I was late returning the truck. Got lost a couple of times trying to find them. But, it's just getting use to how all the roadways work here in OK.
Ted MMany issues with my Uhaul experience. First of all the truck was not thoroughly cleaned (which isn't my main concern). Then somehow when I was there my order was wiped clean and he manually added things back in and said that he couldn't get the dolly back so he was going to let me have one free, which is we both forgot about before I left. Then my roadside assistance was not out back on thete and I realized this after locking the Uhaul key in the truck and being told I would need to pay $175 to get it out. Then I was told that I could leave my drop off as "open" in case I couldn't get my truck to the drop off place and that wound up not being a thing and had a drop off location in a olace I couldn't get to and had to change that a couple times.
Jordan MLoved the dog Buster!! You could tell he was the runs the place.
Charles BPerfect!
April BGrwat guys at Nesmith propane. Always a pleasure to deal with them, 15 stars
charlie mGreat folks to rent from:)
Trudi GThe pick up/drop off info needs to be explained better or have a link for more info for first time renters. We had some confusion as to pick up/drop off process.
Martin DNot book people to pick up their Uhaul at a place on the weekend, that is closed on the weekends. And update your Uhaul help. I paid to have movers come move my stuff, come to find out, they're closed on weekends too. So I had to cancel and move myself.
JOHN TWhen we arrived , the truck had a blowout on right rear wheel.
theresa mScreen your agents. Never received an estimate and was charged for a one way rental when it was a local rental. Will not rent from u haul again.
art fThe service as excellent. The equipment was in good working order and there were no surprise charges.
RITA DExcellent service very friendly. All in all down home nice guys
Ryan AGreat Experience!
Jesse GOwner was very friendly and personable. Very pleasant experience
Brian CThey would not honor my U-Haul for the price of birth fields in Colorado give me it cost me $126 more. Even the office in Oklahoma City Would not honor iT I personally feel that I should be reimbursed the difference. The folks at run the Berfields stage stop they quoted me a price of $252 for the return of Oklahoma to Gunnison Colorado. Once I got to Oklahoma to pick up the return U-Haul they charge me $388. I don’t believe this is justified and I would appreciate a call from you. My number is 802-535-4656
RODGER PExtremely nice people to deal with. Thank you
sherry eeveryone was very friendly and helpful. They treated me nicely and like they really appreciated my business.
Darla SVery friendly service. Good guy.
Tommy Mvery friendly,
dennis hVery friendly and helpful good service fast!! Great job Mike you will see me again.
James CUhaul changed my requested drop off site that I trust to another site. Why can we pick a site when Uhaul does what they want? I have lost confidence in Uhaul. I had to change the site again.
Philip Pthey were so nice and friendly and very helpful i will tell anyone whos looking for a uhaul to go there thank you
deneen bFind out no safety chain on the rear location of the trailer, the owner very quick contact services and get fix very quick, very responsible and professional.
NIKON PMr. Nesmith made the whole experience the best it could’ve been! He was so nice & accommodating! If I need a uhaul in the future, I wil definitely go back to him.
Audrey PGreat service very friendly Thank you
kim lHave always worked with Mike with great results. When someone puts their name on the business you know they take pride in what they do and the services they provide.
Bart MPlease note:: these comments are not specific to location BUT TO LACK OF COMPANY EQUIPMENT MAINTENANCE. The arm that closes and allows for proper securement of my contents was broken...secondly the dolly we rented was also in poor shape-the two wheels the guide you down steps were broken and one did not have rubber tread......thirdly we were charge for furniture dolly despite being told the could not get one......fourthly no one bothered to let us know in advance so we could plan accordingly.......and lastly look my name up I have used UHaul for somewhere between 10-20 moves in my life time and in several states and this is the first time I was notified ONE day before my pick up they did not have a truck for me.....we drove almost 2hours to get truck.
CATHERINE EThey never notified me there was no dolly/appliance. I had to scramble on a Saturday morning after finding out to locate another business, luckily I found one, but had to keep the dolly the whole weekend due to other companies business hours. The owner entering our info failed on every entry and had to put all of our info in twice, including drivers licenses and ID's. It took twice as long to leave the location and start actually moving.
Courtney Lthe uhaul rental place was nice and man was friendly liked his customer service.
autumn KMike helped me back up my truck, unhooked it for me and the paperwork took all of 60 seconds to finish. Great experience!
William CNo need for improvement he was extremely nice i was in and out with no delays uhaul should appreciate his kind of customer service
Jo L